NYC Tech Jobs and Startup Jobs

33

Technical Support Engineer

HyperScience
Greater NYC Area
21 hours ago
+37
The Technical Support Engineer (TSE) is responsible for providing technical support to customers through various channels. You are a problem solver with strong communication skills. Our customers look to you when they need answers because you are a product expert and can escalate issues when necessary to ensure timely resolution. 

Customer Success Operations Analyst

HyperScience
Greater NYC Area
21 hours ago
+37
The Customer Success Operations Analyst is curious and passionate about the customer experience, always striving to improve on the current state. You will have an impact on the experience direction of HyperScience by creating and executing analytics that will drive Customer Success design and improvements. Data drives every move you make and you leverage these insights to improve on the end to end experience for all clients. 

IT Support Technician

<intent>
Greater NYC Area
1 day ago
+54
Provide end user support for all computer hardware, software, peripherals, printers, conferencing, and A/V equipment in a predominantly MacOS environment. Operate A/V equipment for streaming and recording company meetings and events.  Maintenance of IT inventory. Endpoint provisioning and management using JAMF. Assist with infrastructure maintenance and upgrades. Contribute to ongoing development of policies and practices within the IT Team Work effectively in a cross-functional, fast-paced environment with a test-and-learn culture that requires fast pivots and seamless communication. Keep up to date knowledge base of how to’s and instructional documentation.

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
1 day ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Compliance Manager

LeafLink
Greater NYC Area
1 day ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

Logistics Manager

LeafLink
Greater NYC Area
3 days ago
+21
LeafLink is seeking an experienced operations manager to join a brand new line of business at LeafLink. In this role, you will spearhead the operations of new LeafLink offerings that set the supply chain standards for the cannabis industry’s. As the operations manager, you will ensure the successful management and execution of the day-to-day operations to create an amazing delivery experience for our brands and retailers. This role will require you to constantly assess operational metrics to identify process improvements, cost savings initiatives and customer pain points. The breadth of this role requires that you have the desire to understand the high level strategy and ability to execute on the low-level details. Likewise, you will need the ability to communicate across a wide stakeholder group that spans from our executive team to our product partners. This role, and industry, necessitates a self-starter who enjoys a very fast pace, and can juggle many tasks and deadlines. 

VP of Customer Success

Reonomy
Greater NYC Area
3 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
4 days ago
+42
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Client Strategy Manager

<intent>
Greater NYC Area
5 days ago
+54
We’re looking for a Client Strategy Manager to cultivate and grow our largest and most critical publisher partnerships, translate their needs into new opportunities, and work cross-functionally to execute on partner initiatives. You will collaborate closely with our Business Development, Integration, Product, and Data teams and be responsible for driving revenue across a portfolio of most strategic partnerships.

Director, Information Security

<intent>
Greater NYC Area
1 week ago
+54
We’re looking for a Director of Information Security to cultivate a culture of shared cyber risk ownership, ensuring the confidentiality, integrity, and availability of all corporate assets. The ideal candidate will bring expertise in all things security to our team. This is a strategic role that will be responsible for our information security policies and practices, governance and reporting, training and awareness, vulnerability and risk assessment and remediation, and business continuity.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
1 week ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Manager, Supplier Strategy and Operations

Bizly
Greater NYC Area
1 week ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Customer Success Representative

Welocalize
Greater NYC Area
1 week ago
+20
Responsible for prospecting, qualifying and generating new sales leads to support the Sales Team through various channels. Actively support our global business development. Provides key marketing research and identified new business development opportunities. Manage data for new and prospective clients in Salesforce.com (CRM). Developed & manage client engagement strategies. Assist implementing strategic approaches towards new key accounts/clients. Creating monthly reports on all sales created through CSR's efforts.

Buyer Success Associate, New York

SevenFifty
Greater NYC Area
1 week ago
+29
Become a power-user of the SevenFifty Buyer app. Offer support via email to all newly approved buyers in New York. Book in-person and remote meetings to help train buyers on our platform.  Pitch SevenFifty ordering to newly approved buyers on SevenFifty, non-ordering buyers, and buyers not yet using SevenFifty onsite at buyers’ establishments. Track and follow-up on the outcomes of buyers’ early ordering attempts to ensure that communication with their reps is smooth and that their orders are filled. Convert buyers from non-SevenFifty users and SevenFifty searchers to consistent SevenFifty orderers. Bring feedback from buyers to SevenFifty teammates for immediate troubleshooting and systematic problem solving.

Director, Strategic Operations

Tempus
Greater NYC Area
1 week ago
+13
Manage core data partners, working closely with internal and external stakeholders to ensure continuous alignment and attainment of all contracted milestones. Work closely with cross-functional teams to support end-to-end process from data receipt to export. Lead interdisciplinary teams to deliver health economics and outcomes analysis projects to research partners. Engage extensively with industry partners to understand research needs, develop project specifications, define trial cohorts, and actively manage project execution. Bring the voice of the customer to internal discussions. Partner with Tempus data science teams to analyze clinical data and determine key outcomes and endpoints.

Chief of Staff

HyperScience
Greater NYC Area
1 week ago
+37
The Chief of Staff to the CEO is responsible for providing strategic support for the CEO as well as project management and execution of a variety of special projects. The Chief of Staff to the CEO will support and translate the priorities of the CEO to the rest of the organization, working closely with the product, engineering, sales, marketing, finance, and people teams. The person in this role should expect to devote significant time and thought to crafting internal and external communications on behalf of the CEO. The Chief of Staff to the CEO should be a gifted storyteller who is excited to help share the next chapters in HyperScience’s story with the team and with the world.

Director of Customer Success

HyperScience
Greater NYC Area
1 week ago
+37
We are growing at an extremely fast rate. The Director of Customer Success will work closely with the Director of Implementation and VP of Customer Success to build highly repeatable processes that will allow us to scale. Our customers are the largest of large enterprises and government organizations in the US and our contract values are equally large. As a result we need a leader who can lead a team of CSMs responsible for partnering with executives at large companies to transform how they work.  

IT Specialist

Pager
Greater NYC Area
1 week ago
+28
Pager is a rapidly growing NYC health-tech startup looking for an IT Specialist to help us scale our NYC office. The role includes everything from establishing policies and procedures, to optimizing and scaling through automation. You will be responsible for assisting with the decision making to set IT up as we grow.

Executive Assistant

Urbint
Greater NYC Area
2 weeks ago
+44
Eager to help create and foster startup culture. Enjoys working on variety of projects. Comfortable with ambiguity. Appreciates receiving feedback and constructive criticism. Previous experience at both large and small companies. Ability to travel within NYC Metro area.

Executive Assistant to the CEO

Pager
Greater NYC Area
2 weeks ago
+28
We are hiring an Executive Assistant to join our growing team! As a part of the Business Development team, you will help support our CEO, schedule meetings, travels, conferences, and take on ad hoc projects to support the executive team and our Engineering team functions. This is a great opportunity for someone who is looking to help build the internal operations processes of the company as we grow.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $66,224
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,310
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $94,725
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,062
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC