NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

33

Executive Assistant

Conductor
Greater NYC Area
16 hours ago
+24
Establish productive relationships with C-level executives to work as collaboratively as possible Ensure priorities are managed; daily and long-term requests are addressed Proactively manage professional calendars Manage meeting logistics including booking and prepping rooms, creating and preparing necessary materials, organizing catering, providing conference call details, taking detailed notes, and welcoming external guests Manage and submit

Customer Success Manager

Dynamic Yield
Greater NYC Area
17 hours ago
+45
The Customer Success Manager assists with project delivery, clarification and explanation of a client’s new product base, and being able to distill the complexities of data into meaningful and useful information for clients’ success. Project management is critical to the success of Success Managers, as they must also be the connecting puzzle piece for internal teams and client expectations. Problem solvers, critical thinkers, and top-notch communicators are primed for success in this role.

Client Onboarding Manager

Dynamic Yield
Greater NYC Area
17 hours ago
+45
Dynamic Yield is looking for a Client Onboarding Manager to join our growing Customer Success department. On-boarding is a pivotal moment in our customers’ life cycle because it is the first time they experience the product and service for themselves. We view ourselves as trusted partners for our customers, and product experts that they rely on us during implementation. Client On-boarding Managers play a crucial role as the bridge between Sales, and Customer Success to set the stage for a long-lasting and successful customer relationship. On a day to day basis, the Client Onboarding Manager works in tight partnership with the Client on the following:

Junior Customer Success Manager

Dynamic Yield
Greater NYC Area
17 hours ago
+45
The Junior Customer Success Manager assists our CSM team with project management, data collection and analysis, website personalization setup, technical issue resolution and strategic planning. We’re looking for problem solvers, critical thinkers, and excellent communicators, interested in learning and growing their skills in a fast paced, exciting startup environment, working with top brands across industries.

Technical Support Engineer

Dynamic Yield
Greater NYC Area
17 hours ago
+45
Dynamic Yield is on the lookout for a Customer Support Engineer. Part-time problem solver, part-time cheerleader, and full-time client advocate, this role is the first line of defense in solving critical issues for customers. The Customer Support Engineer is a natural communicator, quick-witted, and can diffuse a situation. In addition to those skills, the position needs someone with the ability to dive into technical problems and has the moxie to rally a technical support team to aid customer and technical issues.

Associate Director of Client Strategy - Financial…

Movable Ink
Greater NYC Area
1 day ago
+25
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology.

Director of Customer Success

CreatorIQ
Greater NYC Area
1 day ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Office Manager/Receptionist

Dailymotion
Greater NYC Area
1 day ago
+28
As an Office Manager/Receptionist, you will be the “go to” for all office related requests and work closely with our remote and local staff to ensure efficiency and a world class employee experience. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also be responsible for managing the office, ensuring that it is running smoothly and fully stocked.

Office Administrator

LeafLink
Greater NYC Area
1 day ago
+12
From the morning essentials that get us going to the office space that motivates our productivity, the Office Admin is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a swiftly changing start-up environment ranging from working with C-level execs to engineers, new-hires, and interns. As Office Admin, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

Office Manager

JW Player
Greater NYC Area
2 days ago
+19
As the Office Manager for JW Player, you will handle all things office & facilities operations as you support all departments across the company to ensure the office is running smoothly. You will work closely with company stakeholders, employees and external vendors and drive the overall optimal function of our offices. This role supports the NYC HQs and our international offices. We are looking for a highly motivated candidate who is enthusiastic, reliable and a self-starter. This role will manage the Office Coordinator.

Business Operations Manager

Simon Data
Greater NYC Area
3 days ago
+27
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Associate Director of Client Strategy - Retail

Movable Ink
Greater NYC Area
5 days ago
+25
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. The role will report to the VP of Strategic Accounts and could be in NYC or San Francisco.

Strategic Account Manager

Custora
Greater NYC Area
5 days ago
+15
Onboard and coach customers to enable a seamless integration experience and productive partnership. Perform analysis and develop insights to help customers launch effective marketing campaigns. Develop reporting and customer facing presentations and deliver those to illustrate our value. Assist with campaign management tactics to ensure platform adoption and activation. Educate customers on new features and changes in the product. Work closely with sales, marketing and product teams to deliver a cohesive customer experience. Identify and execute improvements on customer processes and reporting.

Customer Success Manager

Optimove
Greater NYC Area
6 days ago
+22
Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Dedicated to our clients' success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly-effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment.

Operational Support Engineer

Optimove
Greater NYC Area
6 days ago
+22
Optimove is the Science-First Relationship Marketing Hub, used by over 350 customer-centric businesses to drive measurable growth by scaling customer engagement. We’re obsessed with what drives customer behavior and strive to provide our clients the solution to foster long-lasting customer relationships. The Optimove family is 220 strong, spread over three locations: New York, London and Tel Aviv. Two thirds of our managers were promoted from

Senior Director New Ventures

Movable Ink
Greater NYC Area
6 days ago
+25
The Senior Director of New Ventures is responsible for helping define, direct, and launch new product and market initiatives. We are looking for an entrepreneurial individual who is eager to take ventures from idea to early market success. The ideal candidate is an information sponge and can synthesize inputs from our current customers, our employees, the market, and the competitive landscape to launch new products and markets.

Customer Success Manager

Snappy Gifts
Greater NYC Area
6 days ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Client Experience Manager

Movable Ink
Greater NYC Area
1 week ago
+25
Act as Consultant to our clients to ensure they achieve significant value from the Movable Ink platform. Conceive, develop, and execute client-specific email marketing strategies. Translate customer business objectives into effective use of the Movable Ink platform. Ability to manage multiple, concurrent projects in a fast-moving environment. Assist the sales team as a solutions consultant. Ensure that our customers are delighted with our services.

Director of IT

Conductor
Greater NYC Area
1 week ago
+24
The Director of IT will set the vision, strategy, and leadership for Conductor's Information Technology team. This role ensures delivery of scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will provide technical expertise and experience to manage and mentor a team of IT engineers. This role will be based out of Conductor's HQ in New York City.

Support Engineer

SevenFifty
Greater NYC Area
1 week ago
+29
Gain a deep understanding of our data pipeline and work closely with our engineering and onboarding teams to improve it using analysis and technical ability. Identify ways to import automation of data ingestion and cleaning. Monitor datafeeds and troubleshoot failed jobs. Provide excellent customer service by responding to inquiries over the phone and through email.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,124
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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