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NYC Tech Jobs and Startup Jobs

17

Director of Customer Success

Abacus
Greater NYC Area
5 hours ago
+17
The Director of Customer Success will be responsible for leading and inspiring the customer success organization (Success Managers, Implementation, and technical support) in all aspects of their work to retain recurring revenue and drive incremental growth, all while cultivating outstanding customer loyalty. The ideal candidate will have experience as both an individual contributor and leader/manager in a customer success organization, and will be well versed in interacting with and presenting to senior leadership within a business, including c-level executives, IT, finance, and operations departments. Internally at Abacus you will work across product, engineering, sales, and marketing to ensure successful growth and retention of our customers.

Director of IT

Conductor
Greater NYC Area
15 hours ago
+24
The Director of IT will set the vision, strategy, and leadership for Conductor's Information Technology team. This role ensures delivery of scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will provide technical expertise and experience to manage and mentor a team of IT engineers. This role will be based out of Conductor's HQ in New York City.

Executive Assistant

Stack Overflow
Greater NYC Area
16 hours ago
+30
Stack Overflow is hiring an Executive Assistant to handle organizational responsibilities for our team of Executives. The Executive Assistant will work from our New York City headquarters and report to the Chief of Staff. The ideal candidate will have a positive attitude and a commitment to providing outstanding support to our Executives across a wide range of responsibilities.

Customer Success Advocate (Spanish Fluency)

monday.com
Greater NYC Area
1 day ago
+19
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Support Engineer

SevenFifty
Greater NYC Area
2 days ago
+29
Gain a deep understanding of our data pipeline and work closely with our engineering and onboarding teams to improve it using analysis and technical ability. Identify ways to import automation of data ingestion and cleaning. Monitor datafeeds and troubleshoot failed jobs. Provide excellent customer service by responding to inquiries over the phone and through email.

Technical Account Manager

SevenFifty
Greater NYC Area
2 days ago
+29
Work with our wholesaler customers to define project objectives and implementation schedules. Serve as the customer's main technical point of contact during and after launch. Work closely with our Engineering and Data teams to respond to technical concerns and document technical requirements, schedules, and customer interactions. Lead ad hoc projects for our biggest wholesale customers, including writing detailed specifications, coordinating with developers on timeline and rollout, and measuring impact. Thrive in a fast-paced, lightly structured environment where you have ownership over your domain and your relationships.

Customer Success Advocate

monday.com
Greater NYC Area
5 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Executive Assistant

HyperScience
Greater NYC Area
1 week ago
+21
As Executive Assistant to the CEO of HyperScience, you will be instrumental in delivering excellent organization and structure to the Chief Executive of HyperScience. You will use your excellent communication and administrative skills to strategically support the CEO with a variety of administrative tasks and key projects. The duties and administrative functions will require confidentiality, initiative, sound decision-making, independent judgment and the ability to escalate serious or unique problems to higher levels.

Customer Support Specialist

SevenFifty
Greater NYC Area
1 week ago
+29
Our customers are the heart of our business and we need you to help them.Have you ever gone to a New York City restaurant and ordered a bottle of wine from the Bordeaux region of France to celebrate your friend’s birthday? Or sampled a Heady Topper in Brooklyn and discussed its merits as the best beer in the country? SevenFifty likely helped power that exchange by connecting the winemaker or brewer with the bar or restaurant. Once done by paper

Office Administrator

LeafLink
Greater NYC Area
1 week ago
+12
From the morning essentials that get us going to the office space that motivates our productivity, the Office Admin is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a swiftly changing start-up environment ranging from working with C-level execs to engineers, new-hires, and interns. As Office Admin, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

Customer Experience Associate

Abacus
Greater NYC Area
1 week ago
+17
The majority of your day will be spent answering incoming support emails and live chat inquiries dealing with how-to questions and technical issues in a knowledgeable and articulate manner. Rooting out customer pain-points and influencing processes around reporting so that we can make data driven decisions. Collaborating with our product and engineering teams, influencing product roadmap and being a knowledgeable resource for your co-workers. Finding creative ways to reduce friction and make our customer experience seamless. Leveraging internal tools to best support customers and increase productivity. Confirming, reproducing, and escalating potential product defects with proper documentation. Creating and updating support collateral. Thoroughly learning as many aspects of the Abacus software to become a true product expert by remaining up-to-date with Abacus’ latest product updates and releases. Other ad-hoc duties as assigned by Support Manager.

Corporate Events Manager

Conductor
Greater NYC Area
1 week ago
+24
The Corporate Events Manager will define, lead and manage the C3 strategy for Conductor to enhance customer relationships, attract new prospects, and position Conductor at the heart of the industry. You’ll be responsible for the overall strategy and execution of the event, working with key stakeholders across the company and other C3 leaders to ensure it meets the needs of the sales and customer teams. We’re looking for someone to help take C3 to the next level and wow our customers and community even more.

Office Manager/Receptionist

Dailymotion
Greater NYC Area
1 week ago
+28
As an Office Manager/Receptionist, you will be the “go to” for all office related requests and work closely with our remote and local staff to ensure efficiency and a world class employee experience. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also be responsible for managing the office, ensuring that it is running smoothly and fully stocked.

CSM Team Leader

monday.com
Greater NYC Area
1 week ago
+19
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Office Manager

Urbint
Greater NYC Area
2 weeks ago
+44
Work closely with executive team, especially Chief of Staff (CoS) and Head of Operations/Finance, to handle the day-to-day office operations at Urbint. Facilitate and encourage a friendly, successful, inclusive work environment, where everyone has the resources required to perform their jobs. Manage a mixture of office support and administrative, plus support various cultural activities. Will help to develop a well-organized and punctual office environment that represents the Urbint culture and brand to its employees and guests.

Business Operations Manager

MobilizeAmerica
Greater NYC Area
2 weeks ago
Role MobilizeAmerica is at a pivotal point in its growth. After a successful midterm cycle (450+ campaigns, including 33 out of the 38 flipped Democratic House seats, and 380,000 volunteers signing up for 750,000+ shifts), we’re gearing up for the Presidential cycle. We’re also rapidly expanding our base of partners working on critical ballot initiatives, advocacy campaigns, and more. As MobilizeAmerica’s Biz Ops Manager, you will be

Executive Assistant

Conductor
Greater NYC Area
2 weeks ago
+24
Establish productive relationships with C-level executives to work as collaboratively as possible Ensure priorities are managed; daily and long-term requests are addressed Proactively manage professional calendars Manage meeting logistics including booking and prepping rooms, creating and preparing necessary materials, organizing catering, providing conference call details, taking detailed notes, and welcoming external guests Manage and submit

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,254
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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