NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

10

Customer Support Associate

Transfix
Greater NYC Area
1 day ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
1 day ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Global Operations Manager

Flexport
Greater NYC Area
3 days ago
+24
Hire, train, and develop a team of Global Operations Associates; Serve as the face of Flexport for a book of clients - you succeed when they do; Implement strategies to manage international supply chains; Identify and implement rate management strategies; Shepherd clients through the complexities of international trade; and Partner with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.

Senior Manager of DSP Operations

Dailymotion
Greater NYC Area
1 week ago
+28
We are looking for a Senior Manager of DSP Operations to strengthen Dailymotion Operations Team. They will be responsible of technical ad expertise to execute and deliver DSP spends managed by Partnership team through their integration with Dailymotion SSP. Reporting to the Director of Media Marketplace Operations, the Senior Manager of DSP Operations will work closely with Partnership team, Product & Ad Tech Engineers and Trading & Marketplace teams.

Air Operations Associate

Flexport
Greater NYC Area
1 week ago
+24
Decide on allocation of Flexport shipments to our contracts to fulfill customer transit time and ensure fulfilment of our Air contracts with carriers. Ensure our planned shipments make it to the allocated flight compliantly. Review that all cargo arrives as planned with all documents. Book the capacity with airlines Ensure full on time delivery for the booked flight working in collaboration with our shippers, trucking vendors and ground handlers. Repair any airline offload or deviation to the plan and communicate revised planning to our customer service team. Participate in the development of cutting-edge planning tools for Flexport with the global planning team and Flexport Air Software Engineering team.

Operations Director

Motivate LLC
Greater NYC Area
1 week ago
+28
Are you passionate about making NYC a better place to visit, live in and move around in? Motivate LLC, operator of Citi Bike, seeks an energized, experienced Operations Director to continue to make Citi Bike the best bike share system in the world and NYC’s favorite ride.  This person will have to a senior leadership position with C level visibility. They will be responsible for continuously improving the department’s performance, total system

General Manager, New Business Operations

Motivate LLC
Greater NYC Area
1 week ago
+28
Be responsible for providing oversight for the direct-to-consumer and service agreement product lines. Own profitable execution responsibility for the businesses through the establishment of operational rhythms, policies, and procedures for all operational activities, including . Drive operational excellence and rigor on service fulfillment (i.e. EHS Environmental Health and Safety) / Quality / Cycle / Cost / Productivity) to deliver process excellence. Drive improvement through identification and implementation of corrective and preventative actions. Provide full scope of leadership for a team of new business line employees, including performance evaluation, annual assessment, salary planning, and employee development and engagement. Drive organizational and functional effectiveness to achieve business goals and develop employees. Create a workplace environment & culture which enables new business operations to attract new, qualified talent to the organization. Develop the next level of Services leadership. Set the tone for EHS, with a safety first, always mindset. Partner with Product Management to develop the long-term growth strategy for our customers.. Assist with short and long-term business planning Work to investigate, analyze and resolve customer issues in a timely manner.

IT Help Desk Manager

Stack Overflow
Greater NYC Area
1 week ago
+33
You’re an established IT leader who serves as a mentor and player-coach to high-performing operations teams. You know your stuff when it comes to corporate security and compliance, and you find creative ways to implement best practices in those areas. And what you don’t know, you’re willing to figure out with your peers. You are process-oriented and rigorous in following up on your plans and commitments. Above all, you value servant leadership and you are driven to support the needs of every employee who walks through Stack Overflow’s hallways (virtual or otherwise), no matter their role, personal background or technical experience level. You enable every Stack employee to support the diverse developer community we are nurturing.

Customer Success Manager

Snappy Gifts
Greater NYC Area
2 weeks ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Director of Facilities

Motivate LLC
Greater NYC Area
2 weeks ago
+28
Manage, plan, schedule, train and direct the activities of on-site employees (approx 5-10 support staff) and outsourced facilities vendors responsible for all aspects of operations and maintenance. Lead strategic planning, direction, and goal setting for the NY Facilities department as well as recommends policies, practices, and procedures  Develop schedules for preventative maintenance, cleaning and ensures that facilities are inspected regularly.  Conduct monthly walkthroughs of assigned locations to ensure facilities meet company and departmental standards as well as all safety guidelines.  Negotiate and maintaining facilities service contracts including but not limited to: MEP, Pest Control, Waste Removal, & General Contractors. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,229
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $71,564
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,378
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,194
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $127,159
Min: $55K
Max: $200K
Director of Customer Success $136,560
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC