NYC Tech Jobs and Startup Jobs

26

Team Lead, Customer Experience

Rent the Runway
Greater NYC Area
21 hours ago
+38
As a Team Lead at Rent the Runway, you will be responsible for leading a team that delivers exceptional customer experiences. Your primary focus will be motivating and managing a team of ~15 highly motivated and enthusiastic Customer Experience Associates, providing coaching and mentorship to exceed our service level goals. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers (phone, email, live chat) as well as working with leadership to escalate and resolve issues.

Director, Information Technology

Manager, Logistics

CX Operations Associate

Receptionist

Office Operations Manager

Team Lead, Operations

Manager, Operations

Claims Team Lead

Sr. Manager, Dry Cleaning Operations

Network Architect

Sr Manager, Operations

Store Operations Manager

Operations Associate

Weekend Team Lead, Customer Experience

General Manager, Operations

Store Experience Associate

Load 10 more jobs17 jobs at Rent the Runway

Customer Success Manager - Spanish Speaking

Talkwalker
Greater NYC Area
2 days ago
+18
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Network Engineer

Peloton
Greater NYC Area
2 days ago
+27
As a Network Engineer at Peloton, you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use at Peloton and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end; including identify areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Manager, Reverse Logistics (Repair and Refurb)

Accessories Merchandiser

Prototype Shop Manager

Mailroom Clerk

NetSuite Functional Consultant

ERP Functional Specialist

Manager, Logistics (DE)

Studio Front Desk Crew (Part-Time)

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer

Studio Front Desk Crew (Full-Time)

IT Technical Business Analyst - Data Integrations

Integrations Developer- Dell Boomi

Client Platform Engineer

Load 10 more jobs20 jobs at Peloton

Senior Director of Academic Research

Noom
Greater NYC Area
2 days ago
+50
We are looking for a Senior Director of Academic Research to help us shape and maintain the team in charge of all internal and external scientific affairs. This senior management position reports directly to the Chief of Psychology and exerts a significant amount of impact on the overall success of our team leveraging Noom’s partnerships with other academic experts.

Director, International Strategy & Operations

Office Manager

Senior Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Facilities Manager

Hinge
Greater NYC Area
3 days ago
+29
Hinge is looking for a Facilities Manager to join the team. As the newest addition to the Ops team, you will manage the operational effectiveness and efficiency of the most beautiful office in NYC. The Facilities Manager will ensure the consistent cleanliness, functionality, and security of our office. You will be responsible for the maintenance and improvement of our infrastructure and equipment, serve as the point of contact for all outside vendors and contractors, and facilitate our office expansion as we scale.

Director, Customer Success

DoubleVerify
Greater NYC Area
5 days ago
+31
DoubleVerify is looking for a Director of Customer Success to lead our growing global Customer Success department. Tests and on-boarding are pivotal moments in our customers’ life cycle because it is the first time they experience the product and service for themselves. We view ourselves as trusted partners for our customers, and product experts that they rely on us during implementation. The Director of Customer Success will be accountable for process and people management of the Global Customer Success team. Based on your own experience you will define the strategy of the Customer Success department and execute against set plan to ensure DV’s success in every client test and on-boarding execution.

Information Security Governance Risk and Compliance Manager

Broker Dealer Operations Manager

Revolut
Greater NYC Area
6 days ago
+19
As a member of the brokerage operations team you will be responsible for key strategic and tactical decisions, working closely with the Head of Brokerage. This role is to help build and scale the US trading business and help make Revolut a household name in the US through flawless execution of operations and products. 

Director, Internal Audit

Justworks
Greater NYC Area
1 week ago
+37
Managing risk is critically important for Professional Employer Organizations (PEOs). We are looking for a Director, Internal Audit to help improve our operations by bringing a systematic and disciplined approach to reporting on the effectiveness of our operational controls. This role will report to the VP, General Counsel and work closely with Finance, Risk & Insurance, Product and the Tech Ops teams to develop an internal audit plan that aligns with Justworks’ strategic objectives. 

A/V Engineer

Information Security Analyst

Manager, Workplace

Customer Operations, Product Specialist

Pinterest
Greater NYC Area
1 week ago
We’re looking for a motivated self-starter to join our Partner Operations team and help our global customers, big and small, get discovered by millions of people looking for things to plan buy and do. You’ll work directly with our internal and external customers to answer questions, solve problems, and take the insights you gain to our product and engineering teams to help make Pinterest even better.

Head of IT

Dashlane
Greater NYC Area
1 week ago
+25
The Head of IT is responsible for the help desk, support, development and maintenance of all hardware and software technology in use internally at Dashlane. They are responsible for the management, direction and development of the IT team. The Head of IT must be a strong manager and leader, capable of hiring, growing and retaining a distributed team across multiple offices worldwide.

Operations & Customer Support Associate

Riskified
Greater NYC Area
1 week ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Senior Software Engineer - NetSuite

Moda Operandi
Greater NYC Area
1 week ago
+48
Build state of the art systems that have real revenue-generating impact. Be creative and experiment with new solutions while also being pragmatic and committed to code optimization, maintainability, and quality that can scale to a large user base. Help define our development environment, and communicate the best development practices within the organization (code reviews, testing, lighting talks, etc). Develop and implement distributed systems using best practices and tools - including documentation and evangelism. Work closely with other teams (business partners, Product, and UX) to drive product development. Own everything from development through to production, including AWS assets. Lead discussions and contribute to technical architecture decisions. Mentor more junior engineers.

IT Service Desk Technician

Head of Strategy & Business Development

Product Operations Manager (Retail Market Opportun…

Revolut
Greater NYC Area
1 week ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Senior IT Specialist

Primary Kids
Greater NYC Area
1 week ago
+19
Primary just recently crossed 50 employees, and is organized into a number of departments (such as Merchandising, Supply Chain, Tech, Customer Support, Creative, etc.) with distinct IT needs in each area, as well as shared needs across the organization. As the Senior IT Specialist, you will work with leaders from across the company to ensure that teams have the support they need to execute against their goals, that IT issues are being handled swiftly and that we’re setting up systems and policies that enable everyone to work more smoothly together.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
1 week ago
+19
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Client Partner

Riskified
Greater NYC Area
2 weeks ago
+19
The Client Partner will manage Riskified’s most strategic accounts. You’ll be expected to own the account/s from A to Z and be the focal point between our data science, senior management, analytics, and product teams on everything regarding your account. Your goal will be to work with internal teams to constantly increase the value we’re delivering to our top merchants.

Manager, Financial Modeling

Gympass
Greater NYC Area
2 weeks ago
+18
The Manager, Anaplan will report directly to the Global Director of FP&A. You will have strong hands-on experience building and supporting complex planning and consolidation models using the Anaplan platform, which is used throughout Gympass in all countries (11 currently). This role places significance on supporting our Anaplan roadmap, organizing and prioritizing roadmap initiatives, and being able to provide recommendations and actions for improvements.

Executive Assistant to the CIO

Graphika
Greater NYC Area
2 weeks ago
+27
Graphika seeks an Executive Assistant to the Chief Innovation Officer. By supporting this executive, the EA will also coordinate travel, meetings, and other logistics with other members of the larger Graphika Leadership Team. The role is part time, 20-25 hours a week, and candidates may work from our NYC HQ or remotely from a US location.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,836
Min: $31K
Max: $88K
Office Manager $61,477
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $92,052
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $138,852
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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