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NYC Tech Jobs and Startup Jobs

27

Operations Manager - Case Management

Policygenius
Greater NYC Area
7 hours ago
+18
This role is the critical link among our life insurance clients, our agents and insurance partners. You’ll be managing our high-performing Case Management Team, which: ensures application packages are in good order, gathers and reviews all underwriting requirements, and assists our clients with securing the best available offer for their life insurance needs.

Case Management Associate - Property & Casualty

Client Experience Associate - Life Insurance

Junior Case Management Associate - Life Insurance

Case Management Associate - Life Insurance

IT/Tech Operations Manager

Office Operations Manager

Sales Manager - Auto & Home

Junior Case Management Associate - Disability Insurance

Case Management Associate - Advanced Planning

Load 6 more jobs10 jobs at Policygenius

Office Operations Coordinator

Paxos
Greater NYC Area
16 hours ago
+22
We are looking for an Office Operations Coordinator to join our rapidly growing FinTech company. The Office Operations Coordinator will be a key player in ensuring a pleasant and frustration free office experience for onsite visitors as well as employees of the Paxos New York City office. 

Senior Production Support Engineer

OnDeck
Greater NYC Area
16 hours ago
+26
Passion for digging deep to get to the heart of an issue - tackling only the surface problem just doesn’t cut it for you. Enthusiasm for helping others in a helpdesk or similar troubleshooting environment. You achieve a great sense of accomplishment through the service you provide. Creativity in problem solving – often the simplest workaround isn’t the most obvious one. Facility with reading and writing SQL statements of medium to advanced complexity. You must be able to dig through and make sense of large volumes of data across multiple tables and databases to identify and isolate issues. Proficiency with Linux: navigating the file system, editing files, searching through logs. Ability to anticipate technical problems through monitoring. Demonstrates expertise with other stakeholders by providing input to multiple business initiatives, contributing ideas or improvement to your teams and others. Prioritizes succeeding as a team versus succeeding as an individual; provides direction/supports to other staff members. Excellent written and verbal communications skills.

Partner Support Analyst

DailyPay, Inc.
Greater NYC Area
1 day ago
+31
-Liaise with our partners on a range of employee topics (e.g., gross earnings, net earnings, payroll anomalies). -Capture partner insights to work with our product and engineer teams to improve their UXInvestigate individual employee use cases with an eye for iteration on existing processes. -Become a subject matter expert on each of DailyPay’s partnerships. -Train partnership personnel on product specifics as neededAssist with various other operational projects.

Broker Success Associate

Attune
Greater NYC Area
4 days ago
+37
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous. At Attune, we’re changing small business insurance in a big way. At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers

Broker Success Associate

Attune
Greater NYC Area
4 days ago
+37
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous. At Attune, we’re changing small business insurance in a big way. At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers

Senior Enterprise Account Manager

Riskified
Greater NYC Area
4 days ago
+19
Our Account Managers are the face of Riskified to our merchants. Your goal will be to learn as much as possible about their business and be our in-house expert on their workflows and needs. As a Senior Account Manager, you'll be expected to proactively manage the business through periodic on-site reviews and web conferences.

Solutions Engineer

Quovo
Greater NYC Area
4 days ago
+10
A Solutions Engineer is responsible for demonstrating to customers that Quovo’s products and architecture will address their business needs, overcoming all technical objections throughout the sales process, and ensuring a successful transition through the post-sale stage of the customer lifecycle.

Client Operations Analyst

Quovo
Greater NYC Area
4 days ago
+10
Quovo is hiring an entry-level Client Success Associate to help onboard new clients and provide top-notch client support for any questions or issues our clients have. This is a great opportunity for a recent college graduate with superb communication skills looking to join a fast-growing technology startup. The role will sit on the Operations team but will also work closely with the Business Development team—giving the incumbent cross-functional exposure and an excellent vantage to learn about the business.

Strategic Operations Lead (NY)

Paxos
Greater NYC Area
1 week ago
+22
We are looking to hire a Strategic Operations Associate to help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will be a key participant in special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals. Because we are operating in a highly dynamic and diverse environment, we’re looking for someone smart with a knack for learning quickly and executing efficiently. This role offers someone a seat at the table to effect change and bring innovation to a stale infrastructure in the global financial infrastructure. This is a global role that involves interaction, projects and multifunctions that spans the New York, Singapore and London based Operations teams and will report to the Operations Director based out of New York.

Senior Manager, Facilities & Office Experience

OnDeck
Greater NYC Area
1 week ago
+26
We are looking for a Senior Manager of Facilities & Office Experience to help partner with our Team Members to make our office experience productive and exciting. This role will lead a critical effort around enhancing our offices across all three US locations, as well as ensuring that the all aspects of our facilities program are well communicated to our employees. 

Executive Assistant

Spruce
Greater NYC Area
1 week ago
+16
Spruce is looking for a talented Office Manager to join its growing team in NYC. This individual will be a highly organized self-starter with the ability to handle multiple priorities at once. The ideal candidate is able to build rapport quickly, both internally and externally. The Office Manager has what it takes to manage a bustling office and keep a growing team happy. This role will be integral in helping scale a fast-paced, rapidly growing team with culture built on passion, hard-work and fun. The Office Manager will report to the Director of People.

Compliance Associate

Paxos
Greater NYC Area
1 week ago
+22
About Paxos Paxos' mission is to modernize finance by mobilizing assets at the speed of the internet. Paxos is building a future where all assets--from money to gold to securities--will be digitized and move instantaneously, 24/7. Settlement risk will cease to exist, so trillions of dollars of trapped capital can go to work in a global, frictionless economy. (Check out our Twitter feed for the latest news and information.) Our Products include:

Director of Customer Experience Operations

Stash
Greater NYC Area
1 week ago
+16
As the Director of CX Operations, you will be responsible for creating and driving operational processes, procedures and policy across the customer service organization. You will have outstanding partnership skills, can balance strategic and tactical needs and know how to anticipate and prepare for change and growth. You will understand how things work and how to constantly evolve and improve. You will partner across the organization and the CX team to develop the overall strategy for our Customer Experience organization as we continue to grow and expand.

Customer Experience, Senior Analyst (Engagement)

Stash
Greater NYC Area
1 week ago
+16
As a CX Operations Senior Analyst, you will work across multiple teams to understand the product roadmap and how to operationalize for Customer Experience teams. You will provide insights and analysis to support impacts to current processes and drive organizational recommendations for implementation and improvements. When customers have problems, you’ll investigate and dig deep to understand root cause, identify solutions and and provide recommendations. You will drive efficiency in processes, leverage tools to evolve the customer experience servicing team and anticipate needs based on growth of product set.

Customer Support Associate I

Gemini
Greater NYC Area
1 week ago
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Partnership Relationship Manager

Riskified
Greater NYC Area
1 week ago
+19
The primary role of the Partnership Relationship Manager is to sign and support Riskified distribution partners in North America. You will be the day-to-day point person for partner related inquiries and drive partner enablement through a variety of tactics such as on-site and virtual training/education, co-marketing initiatives, account strategizing, and more.

Receptionist

Cubist Systematic Strategies
Greater NYC Area
1 week ago
+11
Job Description Answer and screen all incoming calls and redirect calls accordingly. Greet a diverse group of visitors (vendors, candidates, etc.) in a professional, friendly, and hospitable manner. Manage meeting calendar and conference call schedule, make appointments, organize meetings and occasionally take and maintain meeting minutes. Schedule meetings and allocate usage of conference rooms. Respond to various internal requests in an approachable and helpful manner. Liaise with the facilities and technology team. Maintain a professional and tidy waiting area, conference rooms, and pantry.   Create and process travel and expense reports. Coordinate academic seminars and teambuilding events.

Strategy and Operations Associate - US

N26
Greater NYC Area
2 weeks ago
+11
We are The Mobile Bank.Our vision is to build a bank the world loves to use.Technology and design empower everything we do.N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has over 500 employees and over 2 million customers in 24 countries. N26 has raised more than $215 million from

Senior Manager, Risk Modeling

OnDeck
Greater NYC Area
2 weeks ago
+26
Manage a model development pipeline covering the full customer lifecycle of our small business merchants; from marketing response models to credit scorecards and portfolio forecasting. Develop and mentor a team of statisticians while fostering a culture of curiosity and innovation. Define and document statistical model development best practices and control structures. Contribute to the evolution of OnDeck’s data strategy, including data partnerships, data model architecture and batch and real-time processing capabilities. Work with partner teams to implement and monitor new model structures and ensure that they are deployed in a way that maximizes risk-adjusted returns. Work with our underwriting teams to create a process where credit models are built based on risk principles and human insight. Keep well informed on industry trends and competition to maintain OnDeck’s leadership in small business lending. Evaluate and select BI tools and model development technologies that improve analyst efficiency and eliminate or streamline low value-add processes.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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