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NYC Tech Jobs and Startup Jobs

34

Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
11 hours ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers. Master all carrier workflows, application and underwriting processes and software systems necessary to carry out your responsibilities. Collaborate with other operations teams (sales, customer service, customer success, and quality assurance) to ensure a seamless and transparent customer experience.

Junior Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
11 hours ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers. Master all carrier workflows, application and underwriting processes and software systems necessary to carry out your responsibilities. Collaborate with other operations teams (sales, customer service, customer success, and quality assurance) to ensure a seamless and transparent customer experience.

Strategic Operations Associate (NY)

Paxos
Greater NYC Area
12 hours ago
+22
We are looking to hire a Strategic Operations Associate to help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will be a key participant in special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals. Because we are operating in a highly dynamic and diverse environment, we’re looking for someone smart with a knack for learning quickly and executing efficiently. This role offers someone a seat at the table to effect change and bring innovation to a stale infrastructure in the global financial infrastructure. This is a global role that involves interaction, projects and multifunctions that spans the New York, Singapore and London based Operations teams and will report to the Operations Director based out of New York.

Customer Experience Associate

Better
Greater NYC Area
18 hours ago
+16
A Better company We believe homeownership is valuable. Here’s why: Not only has homeownership historically been one of the most reliable ways to build wealth, it also strengthens ties to community and contributes positively to overall well-being. The way the mortgage industry operates today makes it harder and harder for people to consider homeownership -- so we set out to change that. The traditional mortgage process is designed to confuse,

Compliance Associate

Paxos
Greater NYC Area
2 days ago
+22
About Paxos Paxos' mission is to modernize finance by mobilizing assets at the speed of the internet. Paxos is building a future where all assets--from money to gold to securities--will be digitized and move instantaneously, 24/7. Settlement risk will cease to exist, so trillions of dollars of trapped capital can go to work in a global, frictionless economy. (Check out our Twitter feed for the latest news and information.) Our Products include:

Executive Assistant

Spruce
Greater NYC Area
2 days ago
Spruce is looking for a talented Office Manager to join its growing team in NYC. This individual will be a highly organized self-starter with the ability to handle multiple priorities at once. The ideal candidate is able to build rapport quickly, both internally and externally. The Office Manager has what it takes to manage a bustling office and keep a growing team happy. This role will be integral in helping scale a fast-paced, rapidly growing team with culture built on passion, hard-work and fun. The Office Manager will report to the Director of People.

Customer Success Manager

Abacus
Greater NYC Area
3 days ago
+17
At Abacus, we're reimagining the way businesses move money, starting with the first real-time employee expense system. We’re excited about building tools that are not only effective but enjoyable for everyone to use. Creating the best customer experience drives us - we love hearing everyday how what we're working on is saving our customers time and headaches.

IT/Tech Operations Manager

Policygenius
Greater NYC Area
3 days ago
+18
Policygenius is looking for a self-driven person to manage, lead, and further develop our Tech Operations function! We want someone who can support our growing team of 140+ and work with stakeholders to scale ongoing operations of the company’s internal technology (network infrastructure, computer operations & help desk, and server & device management). The ideal candidate is a customer-service driven, technical leader who can strategically drive IT planning for future company growth, improve efficiencies in day-to-day operations, and directly manage & develop a team. Reporting into the VP of People, you will get to play a hands-on, integral role in developing Pg’s Tech Ops strategy, enhancing broader people practices & culture, and building some processes from the ground up!

Enterprise Account Director

Quovo
Greater NYC Area
3 days ago
+10
Quovo is a data platform providing insights and connectivity for millions of financial accounts across thousands of institutions. Today, hundreds of platforms and millions of end-users rely on Quovo's technology for account aggregation, bank authentication, and ongoing insights to build better financial futures. Quovo is looking for an experienced account management professional to manage our relationships with some of the largest names in

Associate Referral Agent

OnDeck
Greater NYC Area
4 days ago
+26
The Associate Referral Agent role presents an exciting opportunity to start your career at OnDeck. This unique position is suited for a bright junior agent excited by the prospect of joining a fast-growing team within OnDeck. By helping businesses that OnDeck could not fund internally to find financing with one of our lending partners, you will learn about our products, become an industry expert, and help identify market trends that will directly impact the direction of our business.

Client Experience Associate - Life Insurance

Policygenius
Greater NYC Area
4 days ago
+18
Ensure a seamless and transparent customer experience with regular status updates and an emphasis on customer retention and speed to conversion. Coordinate with appropriate vendors to schedule, reschedule, and track insurance exams and phone interviews for concierge clients. Collaborate with the case management team with follow-up on outstanding requirements from customers and conduct regular customer follow-up on outstanding underwriting requirements. Address customers’ questions about the underwriting process, carrier requirements and other service issues. Communicate adverse underwriting decisions (impaired risk, postpones and declines) with empathy and tact. Master the workflows and software systems necessary to carry out your responsibilities. Partner with the Team Lead and/or Manager to resolve customer escalations as they relate to all parts of the sales and underwriting funnel.

Office Operations Manager

Policygenius
Greater NYC Area
5 days ago
+18
Level up our onboarding program at company, department, and new hire levels. Continue to assess and iterate on the program design and administration to stay ahead of scale. Manage all aspects of office facilities and operations. This includes owning the budget, managing our food, beverage, and cleaning service vendor relationships, supervising our receptionist/coordinator, stocking our supply closet, liaising with building management, and everything in between! Plan, project manage, and maintain budget for potential office space expansion. Identify, conjure up, and plan creative ways to engage employees and build community--from company-wide events, to fun office team activities, to employee recognition concepts, to birthday/anniversary celebrations, to affinity groups. Build and leverage relationships with internal and external stakeholders to keep the pulse on what is/is not working within the employee engagement and people ops realms. Lean in on other special projects as needed by leadership.

Junior Customer Success Associate

Policygenius
Greater NYC Area
5 days ago
+18
Address clients’ questions about life insurance, the policy they’re applying for and the application process via phone, email and SMS. Work with insurance carriers to advance client applications from approval to activation. Master the workflows and software systems necessary to carry out your responsibilities. Provide actionable feedback from clients to drive process and product improvements. Collaborate with other operations teams (customer service, case management, inside sales, and quality assurance) to provide a best-in-class customer experience. Exhibit an extreme attention to detail while carefully reviewing documents for completion and accuracy. Become a subject matter expert on DocuSign and Adobe Acrobat or other similar products. Contribute to the onboarding and training of newer team members. Have fun in a friendly and collaborative team environment.

Director, Platform Partnerships - ODX

OnDeck
Greater NYC Area
6 days ago
+26
In this role you’ll be the general manager of a client relationship, owning all key deliverables, strategy, and KPI’s. You will drive our roadmap with a client bank and be the point person focused on launching new programs with a first-time client. Expectations include executing on complex partnership roadmaps which encompasses both day-to-day execution of initiatives and also strategic decisions, all with an eye towards driving loan growth for our client banks. The key challenge is to understand how a client bank’s needs map against our platform capabilities and then to make it happen. You’ll be spending a lot of time with the client and travelling to the client site. Success in this role also relies on partnering with product managers and engineering teams internally as the voice of the client. Overall, this role reports into the Business Development/Partnerships function and will be a key contributor to bolstering our standing as the leading provider of digital solutions to banks.

Receptionist

Cubist Systematic Strategies
Greater NYC Area
6 days ago
+11
About Cubist Cubist Systematic Strategies is one of the world’s premier investment firms. The firm deploys systematic, computer-driven trading strategies across multiple liquid asset classes, including equities, futures and foreign exchange. The core of our effort is rigorous research into a wide range of market anomalies, fueled by our unparalleled access to a wide range of publicly available data sources. Job Description Answer and screen

Office Coordinator (NYC)

Cadre
Greater NYC Area
1 week ago
+17
Cadre is looking for a professional, friendly and highly-motivated Office Coordinator to support our growing team. This person will be responsible for keeping the office organized and well stocked while thinking of new ways to encourage productivity and efficiencies. The Office Coordinator will maintain our pantry and office supplies, ensuring all essentials are well stocked and replenished. This person will work to preserve the sense of community and to make anyone who walks through our door feel welcome. Team gatherings, events and “surprise and delight” moments are an integral part of our culture and this person will work the plan and execute. The ideal candidate possesses a ‘no task too small, no task too big’ attitude, is naturally empathetic, proactively owns and solves problems, and brings everyone along in the fun. This role reports to the Culture and Events Manager.

Operations Manager - Customer Success

Policygenius
Greater NYC Area
1 week ago
+18
This role is a critical link among our life insurance customers, agents and insurance partners. You’re managing the Customer Success Team, who collect all final requirements and get clients cross the finish line in their life insurance purchasing journey.

IT Audit Manager

OnDeck
Greater NYC Area
1 week ago
+26
Lead all IT focused efforts for the internal audit team, including identifying and assessing risks (business and technology), testing/reviewing/monitoring of work, reporting on findings, and collaborating with management on remediation efforts. Help to develop, implement, and maintain an effective IT internal audit program, including developing our IT Audit methodology and approach. Lead IT Sarbanes-Oxley (SOX) efforts including scoping, testing, reporting, and coordinating with our external auditor. Assist in performing our annual risk assessment and development of the annual audit plan for IT areas. Coordinate efforts over Service Organization Control (SOC) Reports. Assist with the presentation of audit findings and risk assessments outcomes to Senior Management. Develop relationships with all employee levels across the company, external auditors, and highlight best business and control practices. Partner with management to mitigate risks by helping to think through creative solutions to issues. Participate in Audit Committee meetings and other strategic initiatives, as necessary.

Executive Assistant, Investments

Cadre
Greater NYC Area
1 week ago
+17
Cadre is looking for a professional, highly-motivated Executive Assistant to support our Acquisitions & Asset Management teams. The Executive Assistant will assist in various aspects of the team’s critical functions and processes, as well as proactively manage the calendars and schedules for its senior members. This role will also develop meeting agendas, provide preparation notes, book travel arrangements, prepare the office for internal meetings, manage executive expenses, and assist with personal needs as they arise.

Executive Assistant

Stash
Greater NYC Area
1 week ago
+16
Stash is a digital-first financial services company committed to making saving and investing accessible to everyone. By breaking down barriers and building transparent, technology-driven products, we help the 99% build smarter financial habits so they can confidently save more, grow wealth, and enjoy life. We are looking for a driven, motivated, and organized Executive/Personal Assistant to help out both of our busy Co-Founders. This hire will be

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

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