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NYC Tech Jobs and Startup Jobs

39

Senior Director, Client Success

Affirm
Greater NYC Area
15 hours ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Business Operations Manager

Revolut
Greater NYC Area
16 hours ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Head of Broker Dealer Operations

Revolut
Greater NYC Area
16 hours ago
+19
We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams to use technological tools to implement processes and policies to effectuate those actions. There is a significant project management and operations component to this role. The Regulatory Compliance Manager will ideally sit in New York. This person will work with the Head of Legal (USA) and report to the General Counsel and to the MLRO at Revolut’s London headquarters.

Senior Business Operations Manager

Revolut
Greater NYC Area
16 hours ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
16 hours ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Customer Care Manager

Attune
Greater NYC Area
1 day ago
+40
We're looking for a Customer Care Manager to help bring Customer Care at Attune to the next level. The Customer Care Manager will report to the Director of Operations. In addition to providing mentorship and coaching to a growing organization of associates and team leads, you'll be the champion for amazing customer experience in Customer Care - building the tools, training, and systems that make delivering that possible.

Production Support Engineer

Vestwell
Greater NYC Area
1 day ago
Vestwell is looking to hire a talented Product Support Engineer with 4+ years experience to join our growing tech team in New York City. You are first and foremost a problem solver, focusing on improving software quality as well as providing the best experience possible for our users. Coding plays a crucial role in your support tool box, from developing internal tools, enhancing existing features, eliminating bugs, and R&D for how we can better help improve, automate, and scale our operational processes.

Network Engineer

IEX Group
Greater NYC Area
1 day ago
Participate in the engineering process as we design, build, and manage the resiliency of our systems. Design, implement, and upgrade WAN/LAN switching infrastructure, firewalls, and VPN. Design and develop network monitoring and reporting tools. Automate the deployment, maintenance, monitoring, and upgrades of our network systems. Influence the design, development, and enforcement of the company’s Network Information Security policy. Capacity planning and performance engineering related projects. Mentor and train staff on network operations.

Operations Associate

Vestwell
Greater NYC Area
2 days ago
Vestwell is expanding and we’re excited about bringing onboard an Operations Associate to our operations team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone who has insane levels of attention to detail and proven ability of juggling multiple priorities at once. You will be key to powering transactions on the platform and ensuring it runs at full speed.

Investor Relations Manager

YieldStreet
Greater NYC Area
4 days ago
+30
YieldStreet is looking for a dedicated Investor Relations Manager to enhance the investor experience by having an investor first mentality and finger on the pulse of the competitive B2C sales and customer success industry. As an Investor Relations (IR) Manager you will manage a growing team of IR Associates and play a critical role in acting as the face of YieldStreet to our investors. You will be responsible for creating a best in class standard of customer experience with an eye on increasing participation and engagement in YieldStreet offerings. If you are looking to leverage your experience in sales or customer success at a rapidly scaling fin-tech, apply below.

Head of Customer Success

Summer
Greater NYC Area
4 days ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
5 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Executive Assistant

Gemini
Greater NYC Area
5 days ago
+29
At a rapidly growing company in a fast-paced, ever-changing industry like cryptocurrency, a strong Executive Assistant is critical. In this role, you will be the right hand to Leadership at the company. You will act as a gatekeeper and have the utmost integrity in your relationships across the company and maintain complete confidentiality when handling sensitive information. As a proactive, reliable, sharp, thoughtful, and discreet partner to upper management, you help the Gemini spaceship run smoothly.

Executive Assistant

CAIS
Greater NYC Area
5 days ago
+29
The firm is seeking an Executive Assistant to support the President and C-suite executives on a wide range of administrative and business-related tasks. The ideal candidates for this role will be smart, detail-oriented, organized, and self-motivated. Given the role’s nature and exposure, the ideal candidate also will have refined interpersonal skills, gravitas, and trustworthiness. Additional responsibilities include project management of cross-departmental initiatives and projects within the Operations team.

Customer Success

REZI
Greater NYC Area
6 days ago
+27
The Tenant Success team’s main responsibilities are to ensure every client has an exceptional apartment rental experience, assist clients through the online REZI application process, review application qualifications, and oversee communications between Property Manager and Tenant to ensure timely support for unit issues. As a Tenant Success Application Associate, you’ll play a critical role in driving business growth while expanding REZI’s mission of transforming the real estate industry. You’ll have the opportunity to learn about every part of our business as you’ll be working cross functionally with the Real Estate, Product, Engineering and Finance teams to enhance the client experience.

Customer Success Associate - Property & Casual…

Policygenius
Greater NYC Area
6 days ago
+18
We’re looking for a Customer Success Associate to be on the front lines of our brand new Property & Casualty product vertical! This role will support our home and auto insurance Sales and Case Management teams by ensuring every user has a seamless onboarding experience. This is a unique opportunity to be a founding member on a rapidly growing team that is going from 0 to 100 real quick!

Junior Case Management Associate - Property & Casualty

Director of Operations

Operations Manager - Life New Business

Case Management Associate - Life Insurance

Case Management Associate - Property & Casualty

Junior Case Management Associate - Life Insurance

Operations Manager - Case Management

Workplace Experience Manager

Executive Assistant & People Operations Coordinator

Load 6 more jobs10 jobs at Policygenius

Director of Customer Success

Abacus
Greater NYC Area
1 week ago
+17
The Director of Customer Success will be responsible for leading and inspiring the customer success organization (Success Managers, Implementation, and technical support) in all aspects of their work to retain recurring revenue and drive incremental growth, all while cultivating outstanding customer loyalty. The ideal candidate will have experience as both an individual contributor and leader/manager in a customer success organization, and will be well versed in interacting with and presenting to senior leadership within a business, including c-level executives, IT, finance, and operations departments. Internally at Abacus you will work across product, engineering, sales, and marketing to ensure successful growth and retention of our customers.

Executive Assistant

Paxful
Greater NYC Area
1 week ago
+26
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Customer Success Advocate (Spanish Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Senior Banking Operations Lead - ACH

N26
Greater NYC Area
1 week ago
+20
We are The Mobile Bank. Our vision is to build a bank the world loves to use. Technology and design empower everything we do. N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.4 million customers across 24 markets. Our team of over 800 employees in 3 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,124
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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