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NYC Tech Jobs and Startup Jobs

11

Member Support Associate

Greater NYC Area
2 weeks ago
Our Member Support Associates are responsible for providing exceptional customer service to everyone who comes into contact with Peloton. Member Support Associates assist customers from 12-9PM and specialize in all technical aspects of the Peloton bike. They are experts at troubleshooting hardware and software problems, diagnosing issues, and strive to always resolve any technical problem as efficiently as possible.EMPLOYEE EXPECTATIONS

Client Platform Engineer

Greater NYC Area
2 weeks ago
As a Client Platform Engineer at Peloton, you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use at Peloton and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end; including identify areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

Manager, Front of House

Greater NYC Area
2 weeks ago
Peloton’s Production Department operates two production studios 365 days a year to deliver both a broad offering of highly engaging subscription content and world class boutique fitness offerings to our members. We are a highly collaborative, fast-moving department that constantly focuses on evolving our innovative programming and enhancing the luxury experience for our in-studio members. We are looking for an experienced professional for an exciting front-facing position that requires polish, poise and a passion for delivering amazing customer service. This is a great opportunity for motivated, hard-working, self-starter.

IT Project Manager- Marketing, Sales & Service

Greater NYC Area
2 weeks ago
The IT Marketing, Sales and Service Project Manager will drive planning, project execution and development for our Sales, Marketing and Service Front Office Team which provides support for IT’s core services, including Marketing Automation, CRM, Member Services, Member-focused data management and an omni channel member experience. You’ll be involved in the growth and international expansion of Sales, Marketing, Service and Field Service systems as Peloton moves into new markets. This role reports to the IT Business Relationship Manager - Marketing, Sales & Service who manages core service offerings for the team.

Senior Integrations Developer- Dell Boomi

Greater NYC Area
2 weeks ago
This role offers a unique opportunity to be a part of an evolving IT organization, a results oriented and driven global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded individual – someone who is self-motivated, detailed oriented, collaborative, and has strong communication skills.

Studio Front Desk Crew

Greater NYC Area
2 weeks ago
We are seeking passionate, customer service focused, positive and hard-working individuals with a love for health and fitness and an excitement for Peloton. We are looking for someone with excellent interpersonal skills whose main focus is creating an environment where everyone feels welcome. You will be working in our West Village (Tread) location. 

Freight Manager

Greater NYC Area
2 weeks ago
The International Freight Manager role is responsible for all aspects of strategy, coordination and execution related to international freight movements. As the owner of this process it will be critical that the applicant has experience managing all facets of ocean, air & domestic bookings as well as carrier contract negotiations. Management of freight will encompass origin bookings up to warehouse delivery in North America as part of the purchase order lifecycle. Expectations are that the candidate will establish measurable SLAs and hold our freight providers accountable to them. Key parts of the position will be to optimize our origin vendor management and streamline all destination operations creating a seamless end to end process.

IT Governance, Risk and Compliance (GRC) Analyst

Greater NYC Area
2 weeks ago
The role will work across multiple frameworks and regulatory standards including, but not limited to, NIST CSF, CIS Controls, PCI-DSS, GDPR, SOX 404, etc. This individual will liaise with Engineering, Finance, General Counsel, Audit and other stakeholders globally to implement new solutions and processes as well as remediate outstanding issues. The role will also have responsibility for the implementation and ownership of a GRC system that will be used to further the automation of the program.

Senior Manager, Warranty Operations

Greater NYC Area
2 weeks ago
Peloton is seeking a Senior Manager of Warranty Operations to manage, grow, and optimize Peloton’s warranty P&L across our full product line in all geographies. This is a high impact role responsible for optimizing our existing extended and manufacturer warranty products and operations, as well as defining and introducing new warranty products for future fitness product introductions and geographic expansions. The ideal candidate has strong analytical, communication, and negotiation skills, and a high business IQ.

Senior Manager, ODM

Greater NYC Area
2 weeks ago
In this new role you’ll be responsible for owning the relationship and driving the commercial aspects of the relationship. You’ll also work cross functionally with Peloton Design Engineering, Operations, Product teams, Legal, Quality and Logistics on broader issues ensuring our manufacturing partners meet Peloton’s cost, quality and supplier performance objectives from new product phase, volume production and through product end of life to achieve business objectives. You’ll ensure that Peloton has the optimal manufacturing partners, supply chain, and operations to support our growth plans.

Strategic Sourcing Manager – Mechanical

Greater NYC Area
2 weeks ago
Identify opportunities for increased competitive bidding, smarter supplier relationships and more efficient processes. Collaborate with teams across the globe to speed up innovation. Know the supply market (or have the research and technical skills to be able to come up to speed quickly) in order to educate stakeholders and make better decisions. Maintain expertise/knowledge of market trends including rigorous analysis of market drivers, cost structures, technical improvements and competitive landscape. Ensure a competitive sourcing environment leading to continuous improvement in quality, cost, service and technology. Manage robust supplier selection processes using market analysis, concise request for proposals (RFPs), eAuctions and a data driven approach. Help drive quarterly executive business reviews of strategic sourcing plan that defines, among other things, market and business analysis, product roadmaps, supplier capabilities and annual / quarterly strategic business objectives. Manage all aspects of new supplier bring-up.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

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