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NYC Tech Jobs and Startup Jobs

25

Support Engineer

SevenFifty
Greater NYC Area
15 hours ago
+29
Gain a deep understanding of our data pipeline and work closely with our engineering and onboarding teams to improve it using analysis and technical ability. Identify ways to import automation of data ingestion and cleaning. Monitor datafeeds and troubleshoot failed jobs. Provide excellent customer service by responding to inquiries over the phone and through email.

Administrative Assistant

Meetup
Greater NYC Area
23 hours ago
+44
Curate a warm and welcoming experience for the Meetup team and HQ guests. Serve as go-to for the team in a variety of support tasks. Manage MeetupHQ meeting room calendars. Coordinate meals for individuals, teams, and meetings. Receive office-wide deliveries and facilitate distribution. Answer incoming calls and direct them to the appropriate contact. Work with building management to arrange elevator access. Be part of a smart and dedicated office experience team .

Client Success Manager

Namely
Greater NYC Area
2 days ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Manage a high-volume book of business averaging $2-3 M in annual revenue. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Benefits Consultant

Senior Benefits Consultant

Customer Experience Associate

Splendid Spoon
Greater NYC Area
2 days ago
+18
Description: Splendid Spoon is looking for a Customer Experience Associate to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader

Supply Chain & Logistics Manager

Splendid Spoon
Greater NYC Area
2 days ago
+18
Description: Splendid Spoon is entering a period of unprecedented growth. There’s a tremendous opportunity to take ownership, expand and improve our supply chain operational processes — and we’re looking for our first Full-Time Logistics Manager to play a huge part! You’re a natural and gifted communicator, with the unique combination of outstanding attention-to-detail and data-backed strategic thinking. You will work closely with Splendid Spoon

Client Relations Associate

Grubhub
Greater NYC Area
3 days ago
+30
The Client Relations team is all about building relationships with clients as well as colleagues. An ideal candidate will work well within the team dynamic but will still be able to work independently and be proactive when solving client issues. As a Client Relations Associate, you must have the ability to troubleshoot issues quickly while maintaining accuracy and a sense of calm with clients. Problem-solving skills are a necessity for solving mysterious site issues and deciphering what clients actually need. The Client Relations associate reports to the Client Relations Manager and Client Relations Team Lead.

Facilities Specialist

Customer Success Manager

SEVENROOMS
Greater NYC Area
3 days ago
+24
We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly event worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

Senior Clinical Advisor (Psychologist)

Quartet Health
Greater NYC Area
3 days ago
+32
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Customer Operations Coordinator

SEVENROOMS
Greater NYC Area
4 days ago
+24
We are looking for a passionate Customer Operations Coordinator who will help our clients in all post-sales operational efforts. This includes: initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. Your main role is to provide support for our clients throughout the onboarding process to ensure their immediate and long-term success.

Client Services Representative

Healthify
Greater NYC Area
4 days ago
+33
We’re looking for a motivated, client-oriented Client Services Representative to join our Client Services team. The Client Services Rep will serve as an expert of the Healthify platform, working directly with end users to address product concerns and ensure their experience with Healthify is a positive one. You should apply if you have strong client orientation, excel at process execution, and are willing to go the extra mile to ensure success for our clients. We're eager to meet candidates of all backgrounds who are excited to support our team in creating success for our customers and our users.

IT Architect - Integrations Lead

UiPath
Greater NYC Area
5 days ago
+33
- Business process analysis & mapping. - Documenting integration requirements, architecture & technical design, use cases. - Evaluating different integration services/technologies' capabilities. - Defining the integrations' governance processes. - Applying proven methodologies including Agile and Model-Driven techniques. - Designing message and event-driven solutions with error Handling and monitoring. - Performing unit, integration, regression and user-acceptance tests. - Reviewing Tests and design/code with peers. - Collaborating, sharing knowledge with peers & other architects to build an efficient and unified architecture. - Deploying solutions to different production environments.

Customer Success Manager

Customer Success Manager - (Partner Team)

ServiceNow Practice Manager

Director, Americas – Practice Lead

Senior IT Analyst/Developer Lead, NetSuite

Vice President, Global Partner Management - KPMG

Vice President, Global Partner Management - IBM

Load 4 more jobs8 jobs at UiPath

Customer Support Specialist

SevenFifty
Greater NYC Area
5 days ago
+29
Our customers are the heart of our business and we need you to help them.Have you ever gone to a New York City restaurant and ordered a bottle of wine from the Bordeaux region of France to celebrate your friend’s birthday? Or sampled a Heady Topper in Brooklyn and discussed its merits as the best beer in the country? SevenFifty likely helped power that exchange by connecting the winemaker or brewer with the bar or restaurant. Once done by paper

Launch Manager

Pared
Greater NYC Area
6 days ago
+12
About Pared Maintaining a fully-staffed restaurant, every day, is nearly impossible. Trying to do so creates havoc for management and compromises the quality of service for patrons. We’re solving these massively painful problems through our platform. If you're interested in solving a major problem impacting an $800B industry and benefitting both sides of the market, we’d love to meet you! Our team blends expertise from some of the top

Technical Support Representative

SEVENROOMS
Greater NYC Area
1 week ago
+24
About the Role We are looking for a passionate Technical Support Representative with at least 1-3 years worth of experience in the Customer Support realm to help drive our support processes in collaboration with the Customer Success, Product, and Engineering teams. You will work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring

Application Support Analyst

Quartet Health
Greater NYC Area
1 week ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Overnight Communications Analyst

Citizen
Greater NYC Area
1 week ago
+23
Citizen is hiring. We invite you to apply to join our Safety Operations Center. Mission Our mission is to protect the world. We are building a global safety network of people protecting each other. Read more about Citizen. Technology The Citizen movement is powered by technology that generates instant alerts about crime and other emergencies - as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. People Our technology is operated by a team of talented analysts who collect, process, and translate crime and emergency signals for the Citizen platform. The Citizen Safety Operations Center protects New York, the SF Bay Area, Los Angeles, Baltimore, Philadelphia, and will soon launch in several other cities, providing real-time safety alerts to our users. We're inviting qualified applicants to apply to work in our Safety Operations Center. Please note that we run a 24/7 operation and new team members must have schedule flexibility to take on weekend shifts.

Customer Experience Associate

The Farmer's Dog
Greater NYC Area
1 week ago
+11
Our Customer Experience team sits at the front line of a burgeoning startup that is committed to delivering the best experience at every stage. We're looking for an advocate for our customers –– someone who continuously raises the bar by inventing creative solutions on the fly. In this role, you'll provide exceptional service and build your skills in analytics, UX, sales, and communications.

Director of Strategic Partnerships

The Farmer's Dog
Greater NYC Area
1 week ago
+11
The Farmer's Dog is hiring a proven leader that can build and manage a team dedicated to developing strategic partnerships, strong relationships with key influencers, and like-minded brands to spread The Farmer’s Dog’s mission. This role will join our growing community team and report directly to our Co-Founder and Head of Community. 

Executive Assistant

The Farmer's Dog
Greater NYC Area
1 week ago
+11
Our CEO is looking for an experienced Executive Assistant to help work as a force multiplier as we scale the company. You will providing administrative support to the CEO, helping him focus on the most important tasks. The role poses the opportunity to see the inner workings at a fast growing company at the highest level and grow into supporting other Executives across the team.

Operations Manager

The Farmer's Dog
Greater NYC Area
1 week ago
+11
Our logistics team is at the core of everything we do at The Farmer's Dog. As the primary contact to our manufacturing and fulfillment centers, you will be laying the foundation for our growing business while creating lasting partnerships across our 3PLs. We are looking for an operations leader specializing in logistics, fulfillment, and transportation who can assist in building a strong foundation for an incredible customer experience. You will be responsible for day to day operations, while creating process improvements and launching strategic initiatives. You will build out the KPIs and SOPs needed for a lasting business and identify necessary resources as the team grows. This is an incredibly exciting role at the foundation of a growing business.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,379
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

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