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NYC Tech Jobs and Startup Jobs

27

Customer Experience Associate

Splendid Spoon
Greater NYC Area
18 hours ago
+18
Description: Splendid Spoon is looking for a Customer Experience Associate to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader

Supply Chain & Logistics Manager

Splendid Spoon
Greater NYC Area
18 hours ago
+18
Description: Splendid Spoon is entering a period of unprecedented growth. There’s a tremendous opportunity to take ownership, expand and improve our supply chain operational processes — and we’re looking for our first Full-Time Logistics Manager to play a huge part! You’re a natural and gifted communicator, with the unique combination of outstanding attention-to-detail and data-backed strategic thinking. You will work closely with Splendid Spoon

Primary Care Provider

Galileo
Greater NYC Area
1 day ago
+17
A successful Galileo Primary Care Provider is an internist or family practice physician with deep experience caring for Medicare and Medicaid patients. You should be comfortable with complex clinical and social needs and eager to care for patients both in a community environment as well as within the home. You are enthusiastic about personalized, empathetic care for individuals and families while also thinking about systems to improve the care of populations. You embrace the use of technology in the office and on-the-go. You are looking to get out of the day-to-day office grind, are passionate about making a real impact on patient care, and are willing to work hard as part of a broader clinical and operational team.

Virtual Clinician

Galileo
Greater NYC Area
1 day ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Client Relations Associate

Grubhub
Greater NYC Area
1 day ago
+30
The Client Relations team is all about building relationships with clients as well as colleagues. An ideal candidate will work well within the team dynamic but will still be able to work independently and be proactive when solving client issues. As a Client Relations Associate, you must have the ability to troubleshoot issues quickly while maintaining accuracy and a sense of calm with clients. Problem-solving skills are a necessity for solving mysterious site issues and deciphering what clients actually need. The Client Relations associate reports to the Client Relations Manager and Client Relations Team Lead.

Facilities Specialist

Customer Success Manager

SEVENROOMS
Greater NYC Area
1 day ago
+24
We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly event worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

Senior Clinical Advisor (Psychologist)

Quartet Health
Greater NYC Area
1 day ago
+32
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Customer Operations Coordinator

SEVENROOMS
Greater NYC Area
2 days ago
+24
We are looking for a passionate Customer Operations Coordinator who will help our clients in all post-sales operational efforts. This includes: initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. Your main role is to provide support for our clients throughout the onboarding process to ensure their immediate and long-term success.

Client Services Representative

Healthify
Greater NYC Area
2 days ago
+33
We’re looking for a motivated, client-oriented Client Services Representative to join our Client Services team. The Client Services Rep will serve as an expert of the Healthify platform, working directly with end users to address product concerns and ensure their experience with Healthify is a positive one. You should apply if you have strong client orientation, excel at process execution, and are willing to go the extra mile to ensure success for our clients. We're eager to meet candidates of all backgrounds who are excited to support our team in creating success for our customers and our users.

Site Reliability Engineer (SRE)

Talkspace
Greater NYC Area
3 days ago
+22
You will work with engineering teams to improve how we design, develop, deliver, and evolve our services, to improve their availability, scalability, and performance. Once services are live, you will maintain them by measuring and monitoring their availability, performance, and overall health. Together with your team, you will share on-call duties and be an escalation contact for service incidents. When availability or performance incidents occur, you will provide technical leadership and lead blameless postmortems. You will proactively design efficient processes and automate tedious tasks. Our client’s confidentiality is critical, so you will relentlessly build and evolved systems using the best practices.

Systems Operations Leader

Galileo
Greater NYC Area
3 days ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

Customer Support Specialist

SevenFifty
Greater NYC Area
3 days ago
+29
Our customers are the heart of our business and we need you to help them.Have you ever gone to a New York City restaurant and ordered a bottle of wine from the Bordeaux region of France to celebrate your friend’s birthday? Or sampled a Heady Topper in Brooklyn and discussed its merits as the best beer in the country? SevenFifty likely helped power that exchange by connecting the winemaker or brewer with the bar or restaurant. Once done by paper

Launch Manager

Pared
Greater NYC Area
4 days ago
+12
About Pared Maintaining a fully-staffed restaurant, every day, is nearly impossible. Trying to do so creates havoc for management and compromises the quality of service for patrons. We’re solving these massively painful problems through our platform. If you're interested in solving a major problem impacting an $800B industry and benefitting both sides of the market, we’d love to meet you! Our team blends expertise from some of the top

Customer Support Representative

Talkspace
Greater NYC Area
5 days ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Technical Support Representative

SEVENROOMS
Greater NYC Area
1 week ago
+24
About the Role We are looking for a passionate Technical Support Representative with at least 1-3 years worth of experience in the Customer Support realm to help drive our support processes in collaboration with the Customer Success, Product, and Engineering teams. You will work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring

Application Support Analyst

Quartet Health
Greater NYC Area
1 week ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Customer Experience Associate

The Farmer's Dog
Greater NYC Area
1 week ago
+11
Our Customer Experience team sits at the front line of a burgeoning startup that is committed to delivering the best experience at every stage. We're looking for an advocate for our customers –– someone who continuously raises the bar by inventing creative solutions on the fly. In this role, you'll provide exceptional service and build your skills in analytics, UX, sales, and communications.

Director of Strategic Partnerships

The Farmer's Dog
Greater NYC Area
1 week ago
+11
The Farmer's Dog is hiring a proven leader that can build and manage a team dedicated to developing strategic partnerships, strong relationships with key influencers, and like-minded brands to spread The Farmer’s Dog’s mission. This role will join our growing community team and report directly to our Co-Founder and Head of Community. 

Executive Assistant

The Farmer's Dog
Greater NYC Area
1 week ago
+11
Our CEO is looking for an experienced Executive Assistant to help work as a force multiplier as we scale the company. You will providing administrative support to the CEO, helping him focus on the most important tasks. The role poses the opportunity to see the inner workings at a fast growing company at the highest level and grow into supporting other Executives across the team.

Operations Manager

The Farmer's Dog
Greater NYC Area
1 week ago
+11
Our logistics team is at the core of everything we do at The Farmer's Dog. As the primary contact to our manufacturing and fulfillment centers, you will be laying the foundation for our growing business while creating lasting partnerships across our 3PLs. We are looking for an operations leader specializing in logistics, fulfillment, and transportation who can assist in building a strong foundation for an incredible customer experience. You will be responsible for day to day operations, while creating process improvements and launching strategic initiatives. You will build out the KPIs and SOPs needed for a lasting business and identify necessary resources as the team grows. This is an incredibly exciting role at the foundation of a growing business.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Operations Associate $59,754
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,368
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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