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NYC Tech Jobs and Startup Jobs

26

Licensing Operations Coordinator

Justworks
Greater NYC Area
2 hours ago
+37
As a Coordinator on the Licensing Operations team, you will help Justworks fulfill its PEO (Professional Employer Organization) licensing obligations by compiling and remitting information to federal and state agencies. You’ll assemble high-quality reports independently and work across teams to resolve issues while aiming to maximize efficiency. Your contributions will be key in keeping Licensing Operations organized and running smoothly.

Customer Success Representative: 11am-8pm

Claims Coordinator

Executive Assistant

Revenue Operations Analyst

Customer Onboarding Associate

First Impressions Associate

Benefits/401(k) Coordinator

Load 4 more jobs8 jobs at Justworks

Sustaining Operations Manager

Peloton
Greater NYC Area
2 hours ago
+27
Peloton is seeking a Sustaining Operations Manager to lead our efforts to help improve our existing Peloton products and to help drive new products into steady-state. This person will be responsible for planning, coordinating, and tracking cross-functional workstreams to ensure that improvements to our current products are being implemented and meet schedule, budget, and quality objectives, with preparedness across Hardware, Quality, Manufacturing, Supply Chain, Planning, Logistics, and Reverse Logistics functions. The ideal candidate has excellent program management and communication skills, meticulous attention to-detail, and the ability to juggle multiple projects simultaneously.

IT Technical Business Analyst - Data Integrations

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

IT Operations Analyst

Systems Engineer

Corporate IT Engineer

Integrations Developer- Dell Boomi

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior IT Operations Analyst

Lead IT Operations Analyst

Technology Risk & Compliance Senior Analyst

IT Support Engineer- NY HQ

Director, Global Network Services

Client Platform Engineer

IT Supply Chain Business Analyst

Junior NetSuite Developer

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

Load 10 more jobs26 jobs at Peloton

Client Experience Manager

Luster
Greater NYC Area
3 hours ago
+15
The Client Experience Manager is a client facing role, responsible for operational execution, communication, and project management with our clients. This role is all about maximizing the value our clients receive from our products, and fostering a long term relationship.

Client Success Manager

Outcome Health
Greater NYC Area
1 day ago
+23
As a Client Success Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, track and measurement - to ensure successful implementation. You will partner with sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service.  Because this role sits at the critical intersection of what is sold, what is expected and what we deliver, all decisions and actions must be evaluated from the lens of the customer. The ideal candidate will be a high-performer with a customer-centric mindset, track record of flawless execution on client deliverables, a strong sense of urgency, relentless follow-through.

Global Head of Real Estate/Facilities

Riskified
Greater NYC Area
4 days ago
+19
About Us Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across

Customer Success Manager

Teampay
Greater NYC Area
4 days ago
+16
About Teampay Teampay is the first purchasing software built for fast-growing, technology-enabled businesses. The way companies spend money has changed, rendering most expense management tools obsolete. Our products empower businesses to request, approve and track spending in real-time. Every day, more and more finance teams rely on Teampay to scale company purchasing. Led by an experienced team with prior exits, Teampay has raised double-digit

Executive Assistant

Managed by Q
Greater NYC Area
1 week ago
+10
We’re looking for a hard-working and highly organized Executive Assistant to provide administrative support for our SVP of Growth & Business Operations. The ideal candidate will be experienced in providing strong c-level support within a dynamic, fast-paced startup. The Executive Assistant will be responsible for everything from calendar management and travel coordination to assisting with various projects and tending to daily needs as they arise. The individual in this role must possess a strong sense of urgency and exhibit professionalism, proactivity, and resourcefulness while handling matters in a timely manner.

Operations Manager (Localisation US)

Revolut
Greater NYC Area
1 week ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Executive Assistant

Paxful
Greater NYC Area
1 week ago
+26
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Provider Operations Manager

Main Street
Greater NYC Area
1 week ago
+43
Role  As Provider Operations Manager, you'll be directly responsible for growing and on-boarding providers. This role is best suited for someone who is equally capable of defining the strategy and rolling up his/her sleeves to do the work. What you'll do  • Lead sales demos and meetings to activate clients  • Ideate and execute marketing strategies to build local brand: ie (events, networking)  • Hire, train and coach SDRs who are dedicated to

Head of Customer Success

Main Street
Greater NYC Area
1 week ago
+43
Role As Head of Customer, you'll be responsible for the crucial job of keeping our providers happy. This role is best suited for someone who is equally capable of defining the strategy and rolling up his/her sleeves to do the work.  What you'll do • Write the customer success playbook: from onboarding to support • Hire, develop and train team members for current and future growth opportunities • Define and own key metrics including provider NPS,

Director of IT

Conductor
Greater NYC Area
1 week ago
+24
The Director of IT will set the vision, strategy, and leadership for Conductor's Information Technology team. This role ensures delivery of scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will provide technical expertise and experience to manage and mentor a team of IT engineers. This role will be based out of Conductor's HQ in New York City.

Client and Technical Services Analyst

Welocalize
Greater NYC Area
1 week ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

Vendor Manager, Language Operations

AlphaSights
Greater NYC Area
1 week ago
+36
We’re looking for a driven and detail-oriented Vendor Manager to oversee and lead AlphaScribes’ community of remote transcriptionists, language professionals and transcription vendors. You will partner with other functions, such as Recruiting and Communications, to recruit the best language professionals, onboard and train new members, while promoting current or developing new incentive programs and motivational messaging. In your role as a Vendor Manager, you’ll have the opportunity to develop, grow and improve the effectiveness and quality of AlphaScribes’ remote language professionals and vendors. You’ll be expected to take ownership of the relationships, engage with the community and deliver outstanding outcomes for AlphaSights as a result.

Experienced Associate Program

AlphaSights
Greater NYC Area
1 week ago
+36
As an Experienced Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Application Support Engineer

AlphaSights
Greater NYC Area
1 week ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (TechOps) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Associate Program

AlphaSights
Greater NYC Area
1 week ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Associate Program- January 2020 (New York)

AlphaSights
Greater NYC Area
1 week ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Mandarin-Speaking Associate

AlphaSights
Greater NYC Area
1 week ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
1 week ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

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