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NYC Tech Jobs and Startup Jobs

23

Technical Support Engineer, Provider Software

Flatiron Health
Greater NYC Area
1 hour ago
+37
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its

Technical Support Engineer, Abstraction Technologies

Manager / Senior Manager, Regulatory Affairs [FDA strategy focused]

Manager, Partner Operations (Revenue Cycle)

Customer Support Manager

IT Support Engineer

Research Quality Management [Open Level]

Provider Research Operations Senior Manager

Operations Associate (Revenue Cycle)

Engagement Manager

Operations Manager, Research Oncology Publications

Associate Account Manager

Customer Support Associate

Associate Clinical Director (NP or PA)

Associate, Life Sciences Partnerships

Procurement Operations Manager

Clinical Abstraction Manager (RN, NP or CTR)

Senior Manager / Director, Provider Quality Management

Load 10 more jobs18 jobs at Flatiron Health

Manager, Behavior Change

WW (the new Weight Watchers)
Greater NYC Area
16 hours ago
+22
This is a very exciting opportunity to take on a role that infuses an overall science and behavior change perspective to every aspect of our members' experience. As a Manager, Behavior Change, you will play a key role as a subject matter expert on behavior change for weight management and wellness and will support the organization by liaising closely with organization-wide departments and cross-functional crews to provide insight and guidance on behavior change as it relates to product(s), content and collateral. 

Director, Clinical Research and Behavior Change

Network Engineer, Platform Ops & IT

Manager, L&D Delivery

Head of Medical

TrialSpark
Greater NYC Area
1 day ago
+20
Background TrialSpark is a technology company that brings new medical treatments to patients faster by reimagining the clinical trial process. We’re fundamentally changing how clinical trials are run, rethinking the trial process both from a technology and operational perspective. To achieve this, we’re bringing together talent from top technology, CRO, and biopharma companies to work side by side. Job Description As a strategic thinker with

Customer Support Representative

Talkspace
Greater NYC Area
1 day ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Director, Patient Operations

TrialSpark
Greater NYC Area
1 day ago
+20
First, you will oversee the delivery of our patient recruitment services, which includes building and running an organization to deliver a best-in-class patient recruitment solution to our Pharma and Biotech partners. This is a GM-esque role that requires a mix of operational, client service, and commercial acumen. Second, you will be responsible for overseeing the patient operations that support our trial site and Phase II full study business. This includes working closely with our Marketing team to ensure we meet our patient recruitment targets, as well as partnering with both our Clinical Operations and Marketing teams to ensure that all patients who participate in a TrialSpark-run clinical trial have a fantastic experience.

Director, Clinical Operations

TrialSpark
Greater NYC Area
1 day ago
+20
As the Director of Clinical Operations, you will be responsible for the clinical execution of all studies across TrialSpark’s trial site network. You will build and manage the team responsible for overseeing the day-to-day clinical operations of TrialSpark’s portfolio of studies, ensuring they have the training, tools, and processes needed deliver high quality results. You will also partner closely with our QA, Product, and other Operations teams to develop the training, processes, products, and enablement infrastructure to support our large, diverse team of study coordinators in delivering consistent and high quality study services. This is a key operational leadership role for TrialSpark. You will be responsible for the core of what TrialSpark delivers – efficient and high quality clinical trial operations. We’re looking for someone with the experience to set the vision for what this looks like, and the operational chops to build the teams, systems, and processes to make it happen.

Director, Real Estate & Procurement

Cityblock Health
Greater NYC Area
2 days ago
+19
We’re seeking a collaborative, execution-oriented Director of Real Estate and Procurement to oversee and drive the development and launch of physical spaces that support our corporate teams and our clinical teams.. The Director of Real Estate & Procurement will be responsible for overseeing Cityblock’s real estate strategy, including establishing design principles of physical spaces and managing the end-to-end process of launching new spaces. This leader will also oversee Cityblock’s procurement strategy, including sourcing materials, merchandise and supplies that are needed across Cityblock’s offices. The ideal candidate has real estate management, vendor contracting and operations supply chain experience. You will help frame the long-term strategy for Cityblock branded spaces, launch new office and clinic spaces, and create a strategic sourcing platform for Cityblock’s supplies vendors.

Head of Network

TrialSpark
Greater NYC Area
4 days ago
+20
Today, the biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $100M+. And the problem is only getting worse. At TrialSpark, we don’t believe it has to be this way. Through technology and a new operational model, we’re reimagining how clinical trials are run, with the mission of bringing new treatments to patients faster.

Manager, Account Management

Simplifeye
Greater NYC Area
4 days ago
+18
Manage a team of Account Managers with individual revenue quotas. Train new Account Managers on process and new product lines. Contribute to the recruiting process and take primary responsibility for interviewing, hiring, and internally promoting to scale the team. Improve customer health and product engagement. Coach, develop, and improve the performance of Account Managers on your team. Track and report metrics and KPI to Director of Customer Success. Collaborate cross-functionally with other team leaders within the Sales, Product, Marketing, and Strategy departments. Iterate and refine existing processes to maximize account retention, upsell opportunity, and overally process efficiency.

Trial Operations Manager

TrialSpark
Greater NYC Area
4 days ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

QA Learning and Development (GCP/ICH) - Open Level

TrialSpark
Greater NYC Area
6 days ago
+20
Our Quality Assurance (QA) team at Trialspark is looking for an experienced Director, Learning and Development (GCP/ICH) to create and drive a comprehensive learning strategy across TrialSpark aligned with our mission and sustain our culture of high performance and quality. This role is embedded in our Quality Assurance organization to deliver learning solutions that ensure proper oversight and compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, Health Authority regulations, quality parameters and effectiveness checks, safety of patients, data integrity, and business goals.

Patient Success Admin

Quartet
Greater NYC Area
1 week ago
+24
Follow operational workflows and market nuances to provide administrative support including referral review and coordination, data entry, and mailings. Learn and become proficient in all tools required for the role, internal or external to Quartet including but not limited to Salesforce and other CRM tools or internal systems. Excellent time management skills and ability to multitask and prioritize work. Meet daily productivity targets and ensure quality of output on administrative tasks. Work closely with direct supervisor, Lead Operation Specialist, to remain up to date on the changing markets depending on patient and customer requests and needs.

Director, Client Delivery

Zipari
Greater NYC Area
1 week ago
+22
Leading the Client Delivery team that on-boards Zipari products to our clients. Ensuring consistent delivery across all clients and own the internal escalation path for Customer Success Management. Establishing and maintaining consistent delivery standards in the form of policies, procedures, governance, templates and tools to ensure high degree of quality. Working to establish career growth for PMs and CDAs. Working with leadership of product and integration departments to ensure consistent and synchronized operation. Working with Director of Partner Integration to establish and evolve Zipari delivery practices. Working with Sales, Product, Integration and other organizations to develop and deliver client SOWs. Representing client delivery on sales activities as required.

Director, Payer Strategy

Zipari
Greater NYC Area
1 week ago
+22
Working with the Sales team to attend and provide input on strategic product roadmap at Quarterly Business Reviews with clients. Working with the Senior Vice President of Product to create and maintain the strategic product roadmaps and platform roadmap. Attending industry calls and gather details on specific trends, products, competitors and potential partners. Working with the Director of Product Marketing to provide input into content, collateral and product positioning based on product strategy and market insights. Leveraging research from marketing and also drive product competitive research to support product decisions and feature priority. Working with the Product Director, Managers and Analyst to educate on the payer industry and product needs. Participating and in some cases facilitating business development discussions for strategic product partnerships, identifying new revenue opportunities and joint value delivery.

VP of Digital Experience

Zipari
Greater NYC Area
1 week ago
+22
Managing a team of product director, managers and product analysts that oversee our digital products - including member, provider, employer, broker and marketing portals. Conducting interviews and informing hiring strategy for product to ensure we identify the best talent and are able to sustain continued rapid growth. Working closely with client delivery and engineering teams to ensure successful on-time deployments of the suite of products to clients. Serving as the internal and external evangelist for product offerings, which includes working with the Sales team and key customers to support sales demos and POCs. Leading productization efforts to minimize engineering effort for product deployments, minimize time to delivery and maximize configuration. Supporting the development of and adherence to agile product development methodologies. Providing oversight of market research and analysis to support sales and product marketing. Bringing ideas for new features to market working closely with product managers and product analysts.

Director of Online Community

Tempest
Greater NYC Area
1 week ago
+14
Job Description. Tempest is seeking a creative, smart, and emotionally intelligent, hospitality-focused and people-centered Director of Online Community to help us scale and engage our growing community of students. At Tempest, serving our community is at the heart of everything we do. Creating a space where our students feel safe, supported, and seen is paramount to their experience and to the success of our company. As our Director of Online

Customer Support Specialist

Amplicare
Greater NYC Area
1 week ago
+15
Amplicare is a strong brand, with a fluid history. We started in 2012 with our first flagship product, iMedicare, which is the leading decision-automation platform that intelligently reduces patients' out-of-pocket costs for the top pharmacies across the country. Over 5,000 pharmacies use iMedicare to deliver an unrivaled service to their patients, improve Star Ratings, and increase their Medicare business. Today, we have grown the Amplicare

Vice President, Mental Health Provider Operations

Quartet
Greater NYC Area
1 week ago
+24
The Vice President of MHP Operations will design, develop and nurture a high-quality network of MH services across all of Quartet’s markets. This network will meet the demand for referrals to mental health services made by PCPs or self-referred by patients. The role, reporting into the COO, is both strategic and operational and will collaborate across the organization with Clinical, Product, Marketing and Operations.

Senior Clinical Advisor

Quartet
Greater NYC Area
1 week ago
+24
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Client Success Manager

Zipari
Greater NYC Area
2 weeks ago
+22
Managing an assigned portfolio of existing customers ensuring overall client success and satisfaction by building strong, long-lasting customer relationships. Operating as the lead point of contact for all matters specific to your accounts. Working to acquire additional revenue streams from assigned clients. Working with sales to negotiate/close contracts and SOWs. Ensuring timely and successful delivery of our products according to customer needs and objectives and communicating status of initiatives to internal and external stakeholders on a recurring basis. Developing trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors and oversee customer retention campaigns. Learning and recognizing triggers based on client behavior and engage clients to ensure complete satisfaction. Preparing and delivering account reports including SLA reports. Assisting with challenging client requests and issue escalations as needed.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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