NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

9

Customer Success Representative

Justworks
Greater NYC Area
3 hours ago
+31
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Customer Success Representative (Summer 2019, Full…

Justworks
Greater NYC Area
1 day ago
+31
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Customer Education and Knowledge Manager

Gameffective
Greater NYC Area
2 days ago
+15
  We are looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team. you will implement and execute scaled training programs that drive product usage and value for Gameffective’s customers. You will execute our customer training systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education. Responsibilities:  Design and develop custom

Customer Success Representative - Overnight

Justworks
Greater NYC Area
5 days ago
+31
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Underwriter, Health Insurance

Justworks
Greater NYC Area
5 days ago
+31
As an Health Insurance Underwriter are someone from a health insurer or broker that has experience with underwriting small group health insurance. As an Underwriter you will analyze and evaluate data, ensure compliance with published guidelines, and make pricing determinations to retain and grow a profitable book of business. In addition, you are also someone that can quickly hit the ground running and enjoys being in a fast moving iterative environment with a strong culture.

Director of Customer Success

DailyPay, Inc.
Greater NYC Area
1 week ago
+31
As a Director of Customer Success, you must have a mix of revenue driving, technical, and consultative customer success acumen to achieve client satisfaction by achieving revenue and strategic goals. You must have strong experience in people management and developing / mentoring talent in a high-growth SaaS environment. This role requires a holistic approach to the customer lifecycle, including providing guidance and leadership through the onboarding process, ability to consistently communicate our value, and early identification and resolution of at-risk customers. You will work cross-functionally with all departments, having to manage priorities between teams and constantly collaborate to complete tasks and deliver results.

Client Support Analyst

DailyPay, Inc.
Greater NYC Area
1 week ago
+31
Liaise with our offsite support agents on a range of end user (employee) topics as the point of escalation. Investigate individual employee use cases with the payments team. Become a subject matter expert on each of DailyPay’s partnerships providing guidances to all support agents. Capture end user (employee) insights to then work with our product team to improve the User Interface and User Experience. Participate in ongoing and new agent training. Assist with various other operational projects.

IT Support Specialist

Dailymotion
Greater NYC Area
1 week ago
As our IT Support Specialist, you’ll support our amazing staff and be responsible for the maintenance of our internal systems and infrastructure. You will be the go to for all IT related incidents and work closely with our remote and local staff. You’ll also be working on strategic projects both independently and in coordination with the IT Office Manager. 

Director, Client Success

Namely
Greater NYC Area
2 weeks ago
+24
As the Director of Client Success, you will directly manage the group that’s accountable for the client experience with Namely. This includes strategy around client retention, ensuring our clients are optimizing Namely, identifying opportunities to expand the client’s partnership with us, and providing unparalleled client service. You and your team are seen by our clients as their ‘trusted advisor’ and central to delivering on this commitment, working closely with clients to establish, build and maintain this trusted advisor status, understanding their needs and orchestrating resources from across Namely to service these requirements.  

Executive Assistant

Business Operations Manager (Strategy and Operations)

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC
Live your purpose. Work your passion.