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NYC Tech Jobs and Startup Jobs

6

Partner Support Analyst

DailyPay, Inc.
Greater NYC Area
1 day ago
+31
-Liaise with our partners on a range of employee topics (e.g., gross earnings, net earnings, payroll anomalies). -Capture partner insights to work with our product and engineer teams to improve their UXInvestigate individual employee use cases with an eye for iteration on existing processes. -Become a subject matter expert on each of DailyPay’s partnerships. -Train partnership personnel on product specifics as neededAssist with various other operational projects.

Business Operations Manager (Strategy and Operatio…

Namely
Greater NYC Area
3 days ago
+24
We’re looking for a Business Operations Manager to identify and pull the levers to move our business forward as part of our growing Strategy & Operations team. You’ll identify and solve complex problems through both quantitative and qualitative analyses—and then execute on the solutions to make a meaningful impact on Namely’s business. To do it, you’ll use leadership and interpersonal skills to build strong relationships, inspire change, and collaborate cross-functionally to see it through. You'll work closely with others but operate autonomously, using your analytical thinking and problem solving skills to focus your efforts.

Benefits Consultant

Underwriter, Health Insurance

Justworks
Greater NYC Area
4 days ago
+31
As an Health Insurance Underwriter are someone from a health insurer or broker that has experience with underwriting small group health insurance. As an Underwriter you will analyze and evaluate data, ensure compliance with published guidelines, and make pricing determinations to retain and grow a profitable book of business. In addition, you are also someone that can quickly hit the ground running and enjoys being in a fast moving iterative environment with a strong culture.

Customer Success Representative - 11:00 a.m. - 8:0…

Justworks
Greater NYC Area
6 days ago
+31
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Customer Education and Knowledge Manager

Gameffective
Greater NYC Area
1 week ago
+15
  We are looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team. you will implement and execute scaled training programs that drive product usage and value for Gameffective’s customers. You will execute our customer training systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education. Responsibilities:  Design and develop custom

Customer Success Manager

Peakon
Greater NYC Area
2 weeks ago
+28
At some companies you can feel the momentum building. People are engaged, they're approaching their work with energy, enthusiasm and resilience. Being part of the organisation becomes part of your own identity. At others, it feels impossible to get everyone pulling in the same direction. People lose sight of the company's purpose, they start looking out only for themselves – or elsewhere for new opportunities. We started Peakon to help companies

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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