NYC Tech Jobs and Startup Jobs

14

Principal System Reliability Owner

Lifion by ADP
Greater NYC Area
9 hours ago
+30
The Principal System Reliability Owner will be responsible for management of ADP's Global Product & Technology (GPT) agenda on achieving a fundamentally better reliability posture. System Reliability Owners use engineering and development mindset to determine solutions that will ultimately improve the availability, performance, and security of the external facing software products and internal applications used by ADP's clients, partners and associates.  We believe people make great companies, not the other way around. Our people make all the difference in delivering innovative HR technologies and solutions that help employees all over the world do their jobs better. The result? We're building the next generation of ADP technologies. 

Candidate Operations Lead

RippleMatch
Greater NYC Area
21 hours ago
+18
We are hiring a Candidate Operations Lead to help build an amazing candidate community on our platform. As a key contributor of the candidate team, you will be responsible for interacting with students daily to coach them through the job search process. You will build long-term relationships with candidates, acting as their main point of contact and serving as an advisor through their search. In this role, you will report to and work closely with the Director of Candidate Operations to build, grow, and scale this wing of the business.

Campus Operations Manager

RippleMatch
Greater NYC Area
21 hours ago
+18
As the Campus Operations Manager, you’ll become a core member of our student acquisition function, playing a critical role in shaping how we brand to and grow our user base. You’ll be responsible for directly managing scores of ambitious interns across the nation, mentoring and coaching them as they implement growth-marketing initiatives on campus. You’ll report directly to the Director of Candidate Operations, and will work closely with him to ensure we continue to grow rapidly whilst delivering a one-of-a-kind student experience.

Customer Support Representative

Riskified
Greater NYC Area
1 day ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Office Coordinator

Namely
Greater NYC Area
1 day ago
+24
The People team is looking for an extraordinary and outgoing Office Coordinator to run reception and assist office operations in our New York headquarters. As the office coordinator you will be the face of the company for all clients, candidates and visitors. In addition to running the front desk, you will lead all onsite administrative functions, in addition to working with the People and IT teams. You should have a great attitude, strong organizational skills, multitask well and thrive on working in a fun, fast-paced environment. You will report to the Manager, Workplace Experience in New York.

Senior Benefits Consultant

Network Engineer

Justworks
Greater NYC Area
4 days ago
+37
This role will be responsible for design and maintenance of our corporate network, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have deep experience supporting Layer 2 and Layer 3 networking technologies, automation, scripting, monitoring, and response techniques. Experience mentoring IT Support teams in networking best practices and working in tandem with Information Security teams to craft policy and response to threats adds a significant advantage.

Manager, Workplace

Manager, Customer Success Workforce Planning

Manager, Customer Success Quality Assurance

First Impressions Associate

Claims & Risk Operations Coordinator

Load 2 more jobs6 jobs at Justworks

Customer Success - Account Manager

Papaya Global
Greater NYC Area
5 days ago
The Account Management team is part of the CSM team, responsible for building relationships and helping clients increase their workforce management through consultation, education, and support. Ideal candidates will have the ability to drive strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional client service, coaching, and consultative sales skills; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. Ideal candidates will have previous experience in account management and/or success management. 

Product Operations Manager - US

Revolut
Greater NYC Area
1 week ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Customer Support Specialist

Teampay
Greater NYC Area
1 week ago
+16
As our a Customer Support Specialist, you’ll be our first line of support across multiple channels (email, live chat, and occasionally phone or video) for our rapidly growing customer base. Your empathetic approach, deep product knowledge and quick, solution-oriented responses will turn frustrating situations into joyful experiences for our customers. The feedback you collect will directly help shape product and operational improvements. 

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
1 week ago
+19
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Customer Success Manager

Teampay
Greater NYC Area
1 week ago
+16
As the Customer Success Manager, you will be responsible for post-sales customer interactions, including on-boarding, initial training and product orientation, and ongoing support. Your ability to act as a liaison between customer and product will be integral to the overall development of the business and happiness of our customers. The feedback you collect will directly shape our product, and your quick, solution-oriented responses will delight customers. Some attributes we’re looking for include:

Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Customer Success Manager

Snappy Gifts
Greater NYC Area
2 weeks ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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