NYC Tech Jobs and Startup Jobs

113

L2 Support Engineer

Ocrolus
Greater NYC Area
1 hour ago
+22
We’re looking for a L2 Support Engineer who can come in and assist our team in the investigation/resolution of technical issues with customers. We need someone with a strong and successful track record of solving hard problems using out of the box thinking.

Customer Success Advocate (Japanese Fluency)

monday.com
Greater NYC Area
4 hours ago
+19
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Director of Customer Success, NYC

Kustomer
Greater NYC Area
16 hours ago
+19
At Kustomer, we take our clients’ experience with our platform and our company seriously. Our Customer Success team is committed to providing a world-class overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Kustomer. The Director of Customer Success will lead our growing team of client advocates, ensuring the highest quality of service and strategic support. Product adoption, expansions and renewals, as well as gathering critical client feedback about our platform and services fall under the purview of our Customer Success team. 

Senior Firmware Engineer

Latch
Greater NYC Area
16 hours ago
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
16 hours ago
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Technical Support Associate

Latch
Greater NYC Area
16 hours ago
Latch is seeking a Technical Support Associate to join the operations team at Latch. You will support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 12PM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Director of Real Estate - East Coast

Latch
Greater NYC Area
16 hours ago
Latch is seeking a Director of Real Estate - East Coast to join our newly established Real Estate team. In this role you will act as the East Coast Lead of the Real Estate team as we hone our overall strategy while working with preeminent industry leaders. You will own the market intelligence, key relationships, market education, and lead generation in your market. Together with the Chief Real Estate Officer, you will drive our progress towards having Latch on every door. 

Associate Client Success Manager, Enterprise

Yext
Greater NYC Area
19 hours ago
The customer journey starts with a question. And consumers expect answers. Yext puts businesses in control of their facts online with brand-verified answers in search. By serving accurate, consistent, brand-verified answers to consumer questions, Yext delivers authoritative information straight from the source — the business itself — no matter where or how customers are searching. Taco Bell, Marriott, Jaguar Land Rover, and businesses around the

Network Engineer

Associate Client Success Manager, Mid-Enterprise

Manager, White Glove Services

Staff Systems Engineer - Databases

Supervisor, Workplace Services

Associate Client Support Specialist (Bilingual - English/Spanish)

UPWARD | Yext Rotational Program

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First Impressions Associate

Justworks
Greater NYC Area
1 day ago
+37
The First Impressions Associate will be the gatekeeper to the Justworks office and the first point of contact for all our visitors. He or she will be a jack of all trades and a ‘yes’ person - there is no challenge too small! This is an opportunity for a true team player to thrive in a fast-paced, high intensity environment.

Claims & Risk Operations Coordinator

Network Engineer

Manager, Workplace

Assistant Manager, Peloton Studios

Peloton
Greater NYC Area
1 day ago
+27
As the Assistant Manager you will provide superior customer service while assisting Members in class reservations, membership questions, F&B orders, You will be excited to surprise and delight our Members and be part of the Peloton Studios experience. Takes a leadership position in managing and problem solving difficult and challenging studio situations such as client injuries. Works side by side Studio Manager, schedule staff, interviewing new staff along with training new hires. Resolves conflicts and negotiates with others: The candidate will be responsible for handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Work along Studio Manager, Operations, and HR team to report and resolve any employee relation issues Strategize with Studio Manager on increasing attendance week-over-week and month-over-month, striving to exceed the studio's daily attendance goal. Create with Studio Manager and AGM in studio promotions to increase revenue and attendance.  Work to uphold People community and culture standards, and live the company mission, vision, and values daily. 

IT Technical Business Analyst - Data Integrations

Junior NetSuite Developer

Integrations Developer- Dell Boomi

Network Engineer

Director, Global Infrastructure

Showroom Manager - Upper East Side

Accessories Merchandiser

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Prototype Shop Manager

NetSuite Functional Specialist

Service Design Technical Support Analyst

NetSuite Business Analyst

Strategic Sourcing Manager- Mechanical

Director, Operations Program Management

Director, Reverse Logistics (Repair and Refurb)

Performance Analyst, Last Mile Fulfillment

Senior Director, Supply Chain Systems

Director, Global Network Services

IT Support Engineer

VP/GM, Guest Experience (Peloton Studios)

Executive Assistant (Production)

Client Platform Engineer

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Customer Support Representative US (Student Positi…

Gameffective
Greater NYC Area
1 day ago
+15
Customer Support Representative – NY, NY (Student Position) By putting employees at the center of business success, Gameffective helps companies increase efficiency, drive customer experience and become more agile. Gameffective makes employees more proficient, aligned, and engaged, maximizing the value they create for your organization. Using tools like adaptive microlearning, real-time feedback, and gamification, it significantly speeds up

Fulfillment Lead

Feather
Greater NYC Area
1 day ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class operations team in New York, and is seeking a Fulfillment Lead to manage the complex operations in our last-mile fulfillment centers. You will be responsible for driving

Enterprise Technical Support Manager

Augury
Greater NYC Area
1 day ago
+34
Machines Talk, We Listen. Augury is disrupting the billion-dollar Industrial Internet of Things market. The combination of vibration and ultrasonic sensors with powerful machine learning algorithms enables our technology to detect malfunctions before they occur. Our solution impacts the bottom line for industrial and commercial facility customers by reducing maintenance costs, energy consumption, and environmental impact. As the Manager of

Director, Business Operations

CLEAR
Greater NYC Area
1 day ago
+12
CLEAR’s mission is to strengthen security and create frictionless experiences for consumers. We believe you are you and by using your biometrics - your fingerprints, eyes, and face - we keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet or phone. Now in

SVP, New Verticals

GM, Enterprise & Digital Identity

Deputy General Manager

Betterment
Greater NYC Area
2 days ago
+41
You have an uncanny ability to lead cross-functionally to build teams and support business goals. You are amazing at working with external stakeholders, keen on finding new partnerships for growth. Success is not just about hitting your goals today, but empowering an organization at scale and creating value and enduring quality for our customers for years to come. You have strong empathy for customers and want to evangelize Betterment for Business (B4B), because you believe it is the best 401(k) on the market, will help employers attract and retain the best teams, and will help employees enjoy better lives.

Sr, Manager, Customer Advisory Management

Collibra
Greater NYC Area
2 days ago
+34
As a Senior Manager in the Customer Advisory organization you will be responsible for leading a team of individual contributors (Customer Advisory Managers) to help our customers achieve maximum value. In this role you will manage a team of CAMs to drive customer success and adoption of Collibra’s platform. You will oversee engagement with our customers and develop programs and strategies to drive customer adoption, renewal, growth, and expansion.

Director Advisory Services

Application Support Engineer

Head of Value Consulting

Customer Advisory Manager

Customer Advisory Manager

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

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Senior IT Analyst

VTS
Greater NYC Area
2 days ago
+15
We are looking for an IT Analyst to provide world-class support to our fast-growing team in New York. Your customer is every employee at VTS, and you are willing to go above and beyond for them. Day-to-day will be supporting the users, troubleshooting issues and working on projects assigned by management. Collaboration and customer service are key as we support the entire organization.

Director, Enterprise Growth

Squarespace
Greater NYC Area
2 days ago
+31
We are looking to expand our world class design system & platform to support the needs of enterprise customers. We are looking for a highly motivated self starter who can help define the key customer segments in the enterprise, work with the product & support organizations to tailor our product for that market, and design the appropriate go to market structure to capture the opportunity. It is critical you are a highly motivated, entrepreneurial leader that has experience in building strategy, ideating new opportunities, running pilots and evaluating success to define and develop the go to market approach. You have a track record of identifying the potential in new customer segments through quantitative and qualitative analysis and can both lead and influence across the organization in support of your goals. This position is a high impact and visible role both internally across the organization and to senior leadership and externally to our prospects and customers.

Facilities & Workplace Services Lead

Customer Operations Advisor

International Expansion Lead

Carrier Success Associate

Transfix
Greater NYC Area
2 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Customer Support Associate

Transfix
Greater NYC Area
2 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $61,301
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,563
Min: $40K
Max: $150K
Business Analyst $86,695
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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