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NYC Tech Jobs and Startup Jobs

17

Customer Care Manager

Attune
Greater NYC Area
18 hours ago
+40
We're looking for a Customer Care Manager to help bring Customer Care at Attune to the next level. The Customer Care Manager will report to the Director of Operations. In addition to providing mentorship and coaching to a growing organization of associates and team leads, you'll be the champion for amazing customer experience in Customer Care - building the tools, training, and systems that make delivering that possible.

Director of Customer Success

CreatorIQ
Greater NYC Area
18 hours ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Application Support Analyst

Quartet Health
Greater NYC Area
5 days ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Network Development Manager

Healthify
Greater NYC Area
6 days ago
+33
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Vice President, Global Partner Management - IBM

UiPath
Greater NYC Area
1 week ago
+33
UIPath is committed to building a global partner ecosystem that can identify opportunities and deliver solutions which address their customers’ needs. The role of Vice President, Global Partner Management is responsible for developing our business GSI business with IBM. For this position, we are looking for a candidate with a strong go-to-market background with significant partnering experience with GSI and advisory firms, across direct, alliance and indirect channels.

Vice President, Global Partner Management - KPMG

Customer Success Manager

IT Architect - Integrations Lead

Customer Success Manager - (Partner Team)

ServiceNow Practice Manager

Load 2 more jobs6 jobs at UiPath

Administrative Assistant

Meetup
Greater NYC Area
1 week ago
+44
Curate a warm and welcoming experience for the Meetup team and HQ guests. Serve as go-to for the team in a variety of support tasks. Manage MeetupHQ meeting room calendars. Coordinate meals for individuals, teams, and meetings. Receive office-wide deliveries and facilitate distribution. Answer incoming calls and direct them to the appropriate contact. Work with building management to arrange elevator access. Be part of a smart and dedicated office experience team .

Client Success Manager

Namely
Greater NYC Area
1 week ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Manage a high-volume book of business averaging $2-3 M in annual revenue. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Benefits Consultant

Senior Benefits Consultant

Senior Clinical Advisor (Psychologist)

Quartet Health
Greater NYC Area
1 week ago
+32
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Client Services Representative

Healthify
Greater NYC Area
1 week ago
+33
We’re looking for a motivated, client-oriented Client Services Representative to join our Client Services team. The Client Services Rep will serve as an expert of the Healthify platform, working directly with end users to address product concerns and ensure their experience with Healthify is a positive one. You should apply if you have strong client orientation, excel at process execution, and are willing to go the extra mile to ensure success for our clients. We're eager to meet candidates of all backgrounds who are excited to support our team in creating success for our customers and our users.

Broker Success Associate

Attune
Greater NYC Area
2 weeks ago
+40
We are looking for self-starters with insurance experience who are passionate about helping people and solving problems. This role will support our distribution network which provides insurance solutions to small businesses. You will be interacting with brokers and agents that rely on us to make their businesses more effective and competitive so they can create an amazing experience for their small business customers.

Overnight Communications Analyst

Citizen
Greater NYC Area
2 weeks ago
+23
Citizen is hiring. We invite you to apply to join our Safety Operations Center. Mission Our mission is to protect the world. We are building a global safety network of people protecting each other. Read more about Citizen. Technology The Citizen movement is powered by technology that generates instant alerts about crime and other emergencies - as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. People Our technology is operated by a team of talented analysts who collect, process, and translate crime and emergency signals for the Citizen platform. The Citizen Safety Operations Center protects New York, the SF Bay Area, Los Angeles, Baltimore, Philadelphia, and will soon launch in several other cities, providing real-time safety alerts to our users. We're inviting qualified applicants to apply to work in our Safety Operations Center. Please note that we run a 24/7 operation and new team members must have schedule flexibility to take on weekend shifts.

Operations Specialist

Phosphorus Inc
Greater NYC Area
3 weeks ago
+32
Description: You are energetic, detail oriented, and ready to take on new projects everyday! You enjoy supporting others in their work and working hard everyday to create an organized, efficient work environment. You have excellent written and verbal skills and truly believe that no task is too big or too small for you to tackle. You can handle problem solving with poise and are graceful under pressure. But most of all you are self-motivated and

Customer Success Lead

CreatorIQ
Greater NYC Area
3 weeks ago
+32
• Advise clients on best practices for influencer marketing & brand advocacy on all social media platforms. • Align with senior executives and sales team to monitor and report on customer health and develop proactive solutions for increasing user adoption. • Evangelize our products and conduct in-person training sessions, product reviews, and customer feedback sessions. • Build strong relationships key stakeholders to drive valuable partnership and growth opportunities. • Collect client feedback to enhance the value of our evolving platform. • Work closely with enablement, customer support, and product teams to ensure that customer onboarding is executed with precision and implementations of new features are clearly communicated to clients.

Head of Broker Dealer Operations

Revolut
Greater NYC Area
3 weeks ago
+19
We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams to use technological tools to implement processes and policies to effectuate those actions. There is a significant project management and operations component to this role. The Regulatory Compliance Manager will ideally sit in New York. This person will work with the Head of Legal (USA) and report to the General Counsel and to the MLRO at Revolut’s London headquarters.

Senior Business Operations Manager

Revolut
Greater NYC Area
3 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
3 weeks ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
3 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,129
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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