NYC Tech Jobs and Startup Jobs

46

L2 Support Engineer

Ocrolus
Greater NYC Area
1 hour ago
+22
We’re looking for a L2 Support Engineer who can come in and assist our team in the investigation/resolution of technical issues with customers. We need someone with a strong and successful track record of solving hard problems using out of the box thinking.

Senior Firmware Engineer

Latch
Greater NYC Area
16 hours ago
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
16 hours ago
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Technical Support Associate

Latch
Greater NYC Area
16 hours ago
Latch is seeking a Technical Support Associate to join the operations team at Latch. You will support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 12PM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Director of Real Estate - East Coast

Latch
Greater NYC Area
16 hours ago
Latch is seeking a Director of Real Estate - East Coast to join our newly established Real Estate team. In this role you will act as the East Coast Lead of the Real Estate team as we hone our overall strategy while working with preeminent industry leaders. You will own the market intelligence, key relationships, market education, and lead generation in your market. Together with the Chief Real Estate Officer, you will drive our progress towards having Latch on every door. 

Workplace Operations Coordinator

Integral Ad Science
Greater NYC Area
19 hours ago
+48
We are currently seeking a Workplace Operations Coordinator to join our growing team in the New York office. The successful candidate will be enthusiastic about providing excellent customer service and have a welcoming front end disposition with the skill set for back end execution. The Workplace Operations Coordinator will report to the NY Workplace Operations Manager.

Enterprise Technical Support Manager

Augury
Greater NYC Area
1 day ago
+34
Machines Talk, We Listen. Augury is disrupting the billion-dollar Industrial Internet of Things market. The combination of vibration and ultrasonic sensors with powerful machine learning algorithms enables our technology to detect malfunctions before they occur. Our solution impacts the bottom line for industrial and commercial facility customers by reducing maintenance costs, energy consumption, and environmental impact. As the Manager of

IT Specialist

Imagen Technologies
Greater NYC Area
1 day ago
+23
Maintain the entire inventory process for all computers and peripheral IT equipment from start to finish, from ordering the equipment, executing the setup and installation and troubleshooting any issues that arise in the future. Install and test software configurations for various team roles and ensure that proper user privileges are configured and the system meets company defined security standards. Establish system images and process to ensure consistency in equipment configuration. Educate and support remote users on the appropriate use of a variety of corporate and clinical software including video conferencing platforms, VPN applications, IP phones, diagnostic workstations, and CRM solutions. Manage relationships with doctors, hospital IT staff, and other personnel to proactively ensure all hardware, software and network integrations are set up and working fluidly. Resolve urgent issues immediately and sometimes in a high-pressure environment (e.g., patients are unable to receive care unless IT issue is resolved).

Senior Director of Medical Affairs

Covera Health
Greater NYC Area
2 days ago
+18
Covera Health’s Senior Director of Medical Affairs will be responsible for leading medical affairs strategy and execution. The person in the role will lead strategic communication with Covera Health’s target provider audiences and delivering insights back into product development to support Covera Health’s clinical and commercial goals. The company’s target audiences include key opinion leaders (KOLs) in radiology and healthcare policy, and the providers within Covera Health’s network of excellence. This position reports to the CEO.

Deputy General Manager

Betterment
Greater NYC Area
2 days ago
+41
You have an uncanny ability to lead cross-functionally to build teams and support business goals. You are amazing at working with external stakeholders, keen on finding new partnerships for growth. Success is not just about hitting your goals today, but empowering an organization at scale and creating value and enduring quality for our customers for years to come. You have strong empathy for customers and want to evangelize Betterment for Business (B4B), because you believe it is the best 401(k) on the market, will help employers attract and retain the best teams, and will help employees enjoy better lives.

Patient Success Admin

Quartet Health
Greater NYC Area
3 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Senior Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Support Manager

Paperspace
5 days ago
+34
• Help Support Specialists meet their professional goals, prioritize tasks, develop work efficiency, and clearly communicate areas of improvement, including quarterly reviews. • Coach Support Specialists through their side-projects. Each team member works on projects in their area(s) of interest, and the Manager keeps them on track to prioritize and move their initiatives forward. • Engage with Paperspace customers through Zendesk support and occasionally email correspondence. • Own support processes to effectively handle issues like escalations, service incidents, shift handoffs, onboarding of new Specialists, and identifying areas for improvement. • Own the administration of Zendesk, including ticket workflows, automations, macros, SLAs, and reporting.  • QA support tickets regularly for tone, accuracy, and content.

Customer Support Representative

Riskified
Greater NYC Area
5 days ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Systems Administrator

Ocrolus
Greater NYC Area
1 week ago
+22
We’re looking for a Systems Administrator with an experience in a wide range of technologies facilitate and enhance operational efficiency. We need someone with a strong and successful track record of solving hard problems using out-of-the-box thinking. 

Customer Success Associate

Ocrolus
Greater NYC Area
1 week ago
+22
We are seeking skilled and motivated individuals who want to work in Customer Success for a rapidly-growing startup. While the job focuses on Customer Success, the small and open nature of our company means that you will be exposed to different aspects of the business. The job is a great opportunity to gain experience with customer relations, while also honing general business skills, and getting exposure to Financial Technology (Fintech).

Director Consulting Services

Neustar
Greater NYC Area
1 week ago
+34
In the Director Consulting Services role, you’ll lead multi-million dollar customer engagements, with responsibility for organizing internal teams and developing enduring, trusted, and profitable relationships with your customers. You’ll also play a key role in evolving Neustar in building our team, managing, and mentoring the next generation of Neustar leaders. You’ll build your network with the top marketing leadership in major companies across virtually all industries. You’ll work to reveal the business drivers of the Fortune 500, while developing expertise at the intersection of big data, marketing, and consulting. Our work is not just about delivering a project and moving on to the next challenge. Instead, it’s about delivering an evolving stream of value and enabling fact-based decision making.

Notification Reporter (Overnight), National Operat…

Citizen
Greater NYC Area
1 week ago
+23
About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies—as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. About the Team The National Operations Center is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Notification Reporter. Many of Citizen’s Notification Reporters are former journalists, copywriters, content creators, and first responders—but most importantly have a passion for keeping their communities safe and informed.

Director of Client Success

Bodhala
Greater NYC Area
1 week ago
+33
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $61,301
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,816
Min: $40K
Max: $150K
Business Analyst $86,695
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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