NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

24

Customer Care Manager

Attune
Greater NYC Area
4 hours ago
+40
We're looking for a Customer Care Manager to help bring Customer Care at Attune to the next level. The Customer Care Manager will report to the Director of Operations. In addition to providing mentorship and coaching to a growing organization of associates and team leads, you'll be the champion for amazing customer experience in Customer Care - building the tools, training, and systems that make delivering that possible.

Director of Customer Success

CreatorIQ
Greater NYC Area
4 hours ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Application Support Analyst

Quartet Health
Greater NYC Area
4 days ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Network Development Manager

Healthify
Greater NYC Area
5 days ago
+33
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Tech Support IV

Discovery Digital Media
Greater NYC Area
6 days ago
The primary objective of the Tech IV role is to support our TechKnow Bar on-site support desk (in specified locations) and issues related to software and hardware support needs of our customers. Technicians supporting this role interact face-to-face with our business users and are expected to have a versatile skill set both technically and personally with the ability to stay focused and continually develop as an experienced and skilled technician. Technicians in this role will be expected to self-manage the workload in this area and balance priority issues by vetting risk and exposure. This is a fast-paced hands-on position where individuals are required to stay fixed to the TechKnow Bar location when on-duty.

Vice President, Global Partner Management - IBM

UiPath
Greater NYC Area
6 days ago
+33
UIPath is committed to building a global partner ecosystem that can identify opportunities and deliver solutions which address their customers’ needs. The role of Vice President, Global Partner Management is responsible for developing our business GSI business with IBM. For this position, we are looking for a candidate with a strong go-to-market background with significant partnering experience with GSI and advisory firms, across direct, alliance and indirect channels.

Vice President, Global Partner Management - KPMG

Customer Success Manager

IT Architect - Integrations Lead

Customer Success Manager - (Partner Team)

ServiceNow Practice Manager

Load 2 more jobs6 jobs at UiPath

Chief Executive Officer - Stealth Memory Care Star…

BCG Digital Ventures
Greater NYC Area
1 week ago
+24
Set the vision for the company and define the overall strategy from launch to scale; including long-term goals. Drive growth, profitability, and impact. Refine and deploy the business model ahead of the market. Provide mentorship to all functional areas, including strategy, operations, sales & product. Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth.

Head of Sales & Marketing - Stealth Memory Care Startup

General Manager - FinTech Venture Startup

Head of Marketing, Stealth Healthcare Startup

Head of Operations for Pet Insurance Startup

Load 1 more jobs5 jobs at BCG Digital Ventures

Administrative Assistant

Meetup
Greater NYC Area
1 week ago
+44
Curate a warm and welcoming experience for the Meetup team and HQ guests. Serve as go-to for the team in a variety of support tasks. Manage MeetupHQ meeting room calendars. Coordinate meals for individuals, teams, and meetings. Receive office-wide deliveries and facilitate distribution. Answer incoming calls and direct them to the appropriate contact. Work with building management to arrange elevator access. Be part of a smart and dedicated office experience team .

Vendor Manager, Language Operations

AlphaSights
Greater NYC Area
1 week ago
+36
We’re looking for a driven and detail-oriented Vendor Manager to oversee and lead AlphaScribes’ community of remote transcriptionists, language professionals and transcription vendors. You will partner with other functions, such as Recruiting and Communications, to recruit the best language professionals, onboard and train new members, while promoting current or developing new incentive programs and motivational messaging. In your role as a Vendor Manager, you’ll have the opportunity to develop, grow and improve the effectiveness and quality of AlphaScribes’ remote language professionals and vendors. You’ll be expected to take ownership of the relationships, engage with the community and deliver outstanding outcomes for AlphaSights as a result.

Experienced Associate Program

AlphaSights
Greater NYC Area
1 week ago
+36
As an Experienced Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Mandarin-Speaking Associate

AlphaSights
Greater NYC Area
1 week ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Application Support Engineer

AlphaSights
Greater NYC Area
1 week ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (TechOps) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Associate Program

AlphaSights
Greater NYC Area
1 week ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Associate Program- January 2020 (New York)

AlphaSights
Greater NYC Area
1 week ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Client Success Manager

Namely
Greater NYC Area
1 week ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Manage a high-volume book of business averaging $2-3 M in annual revenue. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Benefits Consultant

Senior Benefits Consultant

Executive Assistant

Hamilton Place Strategies
Greater NYC Area
1 week ago
+23
Description of Company: Hamilton Place Strategies (HPS) is an analytical public affairs consulting firm. HPS uses substantive analysis to understand complex topics, and creative public affairs tools to explain issues to target audiences and reach critical stakeholders. We achieve our clients' goals by enhancing understanding of issues, products, and companies, and ultimately, improving outcomes. Summary of Position: HPS is seeking an Executive

Senior Clinical Advisor (Psychologist)

Quartet Health
Greater NYC Area
1 week ago
+32
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Client Services Representative

Healthify
Greater NYC Area
1 week ago
+33
We’re looking for a motivated, client-oriented Client Services Representative to join our Client Services team. The Client Services Rep will serve as an expert of the Healthify platform, working directly with end users to address product concerns and ensure their experience with Healthify is a positive one. You should apply if you have strong client orientation, excel at process execution, and are willing to go the extra mile to ensure success for our clients. We're eager to meet candidates of all backgrounds who are excited to support our team in creating success for our customers and our users.

General Manager

CAMP
Greater NYC Area
2 weeks ago
About the Company CAMP is a startup retailer built to engage and inspire young families. CAMP combines merchandise, experience, play and media. CAMP will open its flagship store in Flatiron, NYC (110 5th ave) November 2018. What is the Role? We are  looking for a General Manager for our NYC Flagship location. You will be responsible for: Building, leading and managing a team of store experience managers and associates dedicated to

Broker Success Associate

Attune
Greater NYC Area
2 weeks ago
+40
We are looking for self-starters with insurance experience who are passionate about helping people and solving problems. This role will support our distribution network which provides insurance solutions to small businesses. You will be interacting with brokers and agents that rely on us to make their businesses more effective and competitive so they can create an amazing experience for their small business customers.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,129
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC