NYC Tech Jobs and Startup Jobs

17

IT Support Engineer

AlphaSights
Greater NYC Area
3 days ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Mandarin-Speaking Associate

Korean-Speaking Associate

Japanese-Speaking Associate

Client Protection Associate (January 2020)

Client Protection Associate (2020 Graduates)

Associate Program (Spanish Fluency)

Experienced Associate Program

Associate Program (January 2020)

Client Protection Associate - Immediate Start

Load 6 more jobs10 jobs at AlphaSights

Tech III A

Discovery Digital Media
Greater NYC Area
5 days ago
The primary objective of the Tech III role is to provide senior first-line support to our global customers. This support can be rendered in the form of phone, email, chat, or face-to-face interactions. Resources supporting this role are our initial face-of-IT and are expected to have a versatile skill set both technically and personally with an ability to stay focused and continually develop as an experienced and skilled technician. Technicians in this role will mentor and groom technicians in the Tech I and II roles and handle more complex issues.

Digital Media Engineer

Property Manager

Venn
6 days ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

General Manager

Betterment
Greater NYC Area
1 week ago
+42
Betterment for Business is an award winning 401(k) partner that works as hard for your money as you work to earn it. We’re seeking a General Manager to lead a customer-focused b2b business. Our story is one you get - and you’re excited to tell it. We started this business out of frustration with the lack of innovation in the 401k space, and a desire to bring the same values and service available to our retail customers to the employer space. You understand that success is not just about hitting our sales goals today, but empowering an organization to scale for years to come. We have ambitious goals - to be the fastest growing offering in the market - and you’re looking for exactly that sort of career-defining challenge. 

Executive Assistant

BCG Digital Ventures
Greater NYC Area
1 week ago
+24
The Executive Assistant will be working as part of a flexible team, providing high-level support to one Partner and 1-2 Directors inclusive of complex calendar management, travel management and expense reimbursement. The primary goals are to leverage the executives’ time, support the broader team, and successfully serve BCG’s clients.

Head of Sales and Marketing - elovee

Patient Success Admin

Quartet Health
Greater NYC Area
1 week ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Executive Assistant

Latch
Greater NYC Area
2 weeks ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Customer Success Manager

Latch
Greater NYC Area
2 weeks ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Summer Strategy Associate

MealPal
Greater NYC Area
2 weeks ago
+30
Support strategic business decision-making across the operations, marketing, analytics, engineering, and finance teams. Own special projects (e.g., tracking customer sentiment analysis, competitive analyses, user segmentation, new adjacencies exploration) and deliver results to the executive leadership team. Monitor performance metrics to track and manage the progress of key cross-functional initiatives . Prepare internal communications for company-wide presentations and events.

Director of Public Policy

Latch
Greater NYC Area
2 weeks ago
Latch is looking for an experienced Director of Public Policy to join our fast-growing team. This position will develop and advance smart home and smart access policy goals with state and local governments. This policy expert will help craft Latch’s policy priorities and will work directly with elected officials, policymakers, external advisors and key stakeholders at all levels of government. You will work closely with our leadership team, including product, operations, privacy, information security, and engineering groups. You will be a critical part of an exciting technology company that is changing the way we access the spaces most important to us. 

Operations Associate

Drive Sally
Greater NYC Area
2 weeks ago
+15
As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire lifecycle of our vehicles from acquisition to disposition. You know every vehicle by VIN, plate, and current location.  We're hiring for eagerness to learn as well as fit, and since you’re joining a small team, trust and communication are critical. We’re dynamic and laser-focused on our company mission: to help professional drivers succeed in the rideshare economy.

Partnership Development Manager

Healthify
Greater NYC Area
2 weeks ago
+36
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Customer Support Specialist

Latch
Greater NYC Area
3 weeks ago
Be the product expert and open to learning all facets of the business, product, and service offer. Clearly explain access technology and product details to stakeholders via email and phone. Provide quick, knowledgeable, and “best-in-class” customer service to all stakeholders. Ensure a seamless customer experience from start to finish, including assisting Customer Success Managers in account coordination from Purchase Order to end-user usage. Coordinate and troubleshoot with stakeholders. Create, compose, and manage Help Center documentation including editing existing articles and creating new ones when need arises/new features are released. Update management on customer related trends and suggest improvements.

Head of Business Operations

Quartet Health
Greater NYC Area
3 weeks ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

General Manager

CAMP
Greater NYC Area
2 months ago
Building, leading and managing a team of store experience managers and associates dedicated to delivering a experience that connects with each of our customers and builds our community. Supervising the day to day activities of the store, ensuring we consistently deliver the best experience to our customers. Driving revenue by ensuring our store experience team members are delivering outstanding customer service, providing helpful product insights, and are developing individual relationships with customers to guide them through the experience.   Partnering with People & Operations teams to create employee training and development programs to ensure every team member is delivering a memorable experience to customers. Managing a team of store managers and retail associates. Weekly staff scheduling, approval time off requests, etc Oversee the execution of visual merchandising strategy.

Notification Reporter (Overnight), National Operat…

Citizen
Greater NYC Area
2 months ago
+23
About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies—as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. About the Team The National Operations Center is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Notification Reporter. Many of Citizen’s Notification Reporters are former journalists, copywriters, content creators, and first responders—but most importantly have a passion for keeping their communities safe and informed.

Customer Success Manager

JOOR
Greater NYC Area
2 months ago
+38
Develop a trusted advisor relationship with customers, ensuring all activities are closely aligned with the client’s business case and business strategy. Establish and oversee the customer's adoption, training and development of best practices to continually drive incremental value and return on the customer's investment. Understand and assess customer requirements, level of adoption of the service and corporate structure as it applies to JOOR roll out and adoption. Foster a sense of urgency, professionalism and execution that establishes a new level of expected customer service performance. Be an advocate for client feature requests and work cross functionally with our Product, QA and Data team to help move projects forward. Drive increased engagement for new and existing customers. Strategize and identify how the team can increase renewal rates and keep our churn rate near zero. Strategically expand our revenue in accounts through cross-sell and upsell.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,784
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $92,052
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $138,852
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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