NYC Tech Jobs and Startup Jobs

38

Office & Employee Experience Manager

GlossGenius
Greater NYC Area
11 hours ago
+16
About GlossGenius We make powerful software that’s helping beauty and wellness salons and studios manage and grow their business through an integrated booking, payments and marketing platform. As part of a dynamic and quickly growing team, you’ll be directly involved with helping small business owners be more successful and do what they love.  About the role We’re looking for an enthusiastic, dynamic and highly organized Office & Employee

Operations Associate

Drive Sally
Greater NYC Area
13 hours ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Mandarin-Speaking Associate

AlphaSights
Greater NYC Area
1 day ago
+36
We are seeking a Client Service Associate fluent in Mandarin to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Shanghai office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Shanghai. The ideal candidate is authorized to work in China. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Korean-Speaking Associate

AlphaSights
Greater NYC Area
1 day ago
+36
We are seeking a Client Service Associate fluent in Korean to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Seoul office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Seoul. The ideal candidate is authorized to work in Korea. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Japanese-Speaking Associate

AlphaSights
Greater NYC Area
1 day ago
+36
We are seeking a Client Service Associate fluent in Japanese to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Tokyo office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Tokyo. The ideal candidate is authorized to work in Japan. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Client Protection Associate (January 2020)

AlphaSights
Greater NYC Area
1 day ago
+36
Monitor active projects to flag and mitigate potential risks. Provide guidance to delivery teams on the projects they are working on. Communicate with delivery teams across the business to support their high delivery standards. Design and implement global operational policies and processes that protect our clients. Create and deliver tailored training to our delivery teams. Work with the rest of your team on long-term projects to anticipate, develop and set industry standards in this rapidly growing industry..

Client Protection Associate (2020 Graduates)

AlphaSights
Greater NYC Area
1 day ago
+36
Monitor active projects to flag and mitigate potential risks. Provide guidance to delivery teams on the projects they are working on. Communicate with delivery teams across the business to support their high delivery standards. Design and implement global operational policies and processes that protect our clients. Create and deliver tailored training to our delivery teams. Work with the rest of your team on long-term projects to anticipate, develop and set industry standards in this rapidly growing industry.

Associate Program (Spanish Fluency)

AlphaSights
Greater NYC Area
1 day ago
+36
As an Associate, you’ll act as the connection point between our clients and industry experts. Your role is to understand clients’ knowledge gaps and identify experts with the knowledge that can address them. You’ll need to think quickly yet critically, conduct high-level research on companies and industries, and identify the world’s best experts with the right experience and insights to address our clients’ questions. You’ll spend considerable time on phone and email reaching out to people and assessing whether they possess the knowledge our clients seek, and you’ll connect qualified experts to our clients. 

Client Manager, Customer Success

Quartet Health
Greater NYC Area
1 day ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships. 

Customer Support Representative

Riskified
Greater NYC Area
3 days ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Property Manager

Venn
4 days ago
+31
The Role We are currently hiring a Property Manager. The role will reside at our office in the neighborhood of Bushwick in Brooklyn and work directly with our Head of Real Estate on all aspects of asset management: Ensure proper maintenance and security for all properties Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed Respond to emergencies 24/7 and coordinate resolution B

Director, Internal Audit

Justworks
Greater NYC Area
4 days ago
+37
Managing risk is critically important for Professional Employer Organizations (PEOs). We are looking for a Director, Internal Audit to help improve our operations by bringing a systematic and disciplined approach to reporting on the effectiveness of our operational controls. This role will report to the VP, General Counsel and work closely with Finance, Risk & Insurance, Product and the Tech Ops teams to develop an internal audit plan that aligns with Justworks’ strategic objectives. 

First Impressions Associate

Claims & Risk Operations Coordinator

Manager, Customer Success Workforce Planning

Head of Markets

Quartet Health
Greater NYC Area
4 days ago
+32
The Head of Markets will lead our team of General Managers in charge of on-the-ground operations across all Quartet Health markets in the U.S. This team of line leaders is responsible for building strong local presence in each of our markets, partnering with leading Health Systems, physician practices, and other channels to start patients on their journey to get the mental health care they need. 

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
5 days ago
+19
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Experienced Associate Program

AlphaSights
Greater NYC Area
6 days ago
+36
As an Experienced Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Associate Program (January 2020)

AlphaSights
Greater NYC Area
6 days ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Product Operations Manager - US

Revolut
Greater NYC Area
1 week ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Client Protection Associate - Immediate Start

AlphaSights
Greater NYC Area
1 week ago
+36
You will be joining a global team at entry-level and you will work closely with our core service delivery teams to ensure our clients are always served to the highest standards. The role requires attention to detail, problem-solving skills, lots of responsibility, as well as constant communication.

Executive Assistant

Latch
Greater NYC Area
1 week ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Customer Success Manager

Latch
Greater NYC Area
1 week ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,892
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $76,952
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $123,570
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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