NYC Tech Jobs and Startup Jobs

16

Senior Firmware Engineer

Latch
Greater NYC Area
11 hours ago
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
11 hours ago
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Technical Support Associate

Latch
Greater NYC Area
11 hours ago
Latch is seeking a Technical Support Associate to join the operations team at Latch. You will support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 12PM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Director of Real Estate - East Coast

Latch
Greater NYC Area
11 hours ago
Latch is seeking a Director of Real Estate - East Coast to join our newly established Real Estate team. In this role you will act as the East Coast Lead of the Real Estate team as we hone our overall strategy while working with preeminent industry leaders. You will own the market intelligence, key relationships, market education, and lead generation in your market. Together with the Chief Real Estate Officer, you will drive our progress towards having Latch on every door. 

Workplace Operations Coordinator

Integral Ad Science
Greater NYC Area
15 hours ago
+48
We are currently seeking a Workplace Operations Coordinator to join our growing team in the New York office. The successful candidate will be enthusiastic about providing excellent customer service and have a welcoming front end disposition with the skill set for back end execution. The Workplace Operations Coordinator will report to the NY Workplace Operations Manager.

Deputy General Manager

Betterment
Greater NYC Area
1 day ago
+41
You have an uncanny ability to lead cross-functionally to build teams and support business goals. You are amazing at working with external stakeholders, keen on finding new partnerships for growth. Success is not just about hitting your goals today, but empowering an organization at scale and creating value and enduring quality for our customers for years to come. You have strong empathy for customers and want to evangelize Betterment for Business (B4B), because you believe it is the best 401(k) on the market, will help employers attract and retain the best teams, and will help employees enjoy better lives.

Patient Success Admin

Quartet Health
Greater NYC Area
3 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Director Consulting Services

Neustar
Greater NYC Area
1 week ago
+34
In the Director Consulting Services role, you’ll lead multi-million dollar customer engagements, with responsibility for organizing internal teams and developing enduring, trusted, and profitable relationships with your customers. You’ll also play a key role in evolving Neustar in building our team, managing, and mentoring the next generation of Neustar leaders. You’ll build your network with the top marketing leadership in major companies across virtually all industries. You’ll work to reveal the business drivers of the Fortune 500, while developing expertise at the intersection of big data, marketing, and consulting. Our work is not just about delivering a project and moving on to the next challenge. Instead, it’s about delivering an evolving stream of value and enabling fact-based decision making.

Notification Reporter (Overnight), National Operat…

Citizen
Greater NYC Area
1 week ago
+23
About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies—as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. About the Team The National Operations Center is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Notification Reporter. Many of Citizen’s Notification Reporters are former journalists, copywriters, content creators, and first responders—but most importantly have a passion for keeping their communities safe and informed.

Customer Success Manager

Latch
Greater NYC Area
1 week ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Executive Assistant

Latch
Greater NYC Area
1 week ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Technical Support Engineer

Neverware
Greater NYC Area
1 week ago
+24
Who We Are: Neverware’s flagship product, CloudReady, reimagines the desktop operating system by prioritizing security, manageability, and of course, performance—whether your computer is brand new or 10 years old. With CloudReady, schools and enterprise organizations alike can maximize their IT investments by transforming their existing fleets of PCs and Macs into simple, secure, and fast machines that provide the same user experience and

Senior Customer Success Manager

Smartly.io
Greater NYC Area
1 week ago
+31
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Director of Customer Success

CreatorIQ
Greater NYC Area
1 week ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Vice President, Global Partner Management - IBM

UiPath
Greater NYC Area
2 weeks ago
+33
UIPath is committed to building a global partner ecosystem that can identify opportunities and deliver solutions which address their customers’ needs. The role of Vice President, Global Partner Management is responsible for developing our business GSI business with IBM. For this position, we are looking for a candidate with a strong go-to-market background with significant partnering experience with GSI and advisory firms, across direct, alliance and indirect channels.

Vice President, Global Partner Management - KPMG

Operations Associate

Drive Sally
Greater NYC Area
3 weeks ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $61,301
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,563
Min: $40K
Max: $150K
Business Analyst $86,695
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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