NYC Tech Jobs and Startup Jobs

16

Customer Success Advocate (Japanese Fluency)

monday.com
Greater NYC Area
2 days ago
+19
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Sr. Director of Business Operations

Bizly
Greater NYC Area
4 days ago
+18
Sales and User Operations: build the "railroad tracks" from customer demo thru to successful implementation, onboarding, and user adoption, utilizing both internal and contracting resources. You will build bridges between sales, customer success, and our user support team. Supplier Operations: oversee our product, engineering and contracting resources to enable rapid growth of our supplier directory across North America and then international. Team and General Operations: support the CEO and assist with installing and overseeing an OKR system across departments as well as identify improved systems for talent sourcing, management, and company operations.

Director of Customer Success

Bizly
Greater NYC Area
4 days ago
+18
Customer Success Processes: build the "railroad tracks" of our customer success implementation and onboarding process and workflows. You will work with our team to build out a set of scalable assets and workflows that makes our customers shout about how great it is to work with Bizly. Customer Success Operations: take on a few of our big accounts as their customer success lead, and use that experience to create systems and processes that filter down to our customer success managers and help us scale our customer success team. Helping us create alignment and visibility around shared success definitions with customers, and provide transparency to track their success. Adoption, Retention, and Growth: work to help Bizly innovate a system that accomplishes two objectives - making BIzly successful for the organizations we serve; while also achieving widespread adoption across their employee base.

Customer Success Manager

Abacus
Greater NYC Area
5 days ago
+17
The primary responsibility of the Customer Success Manager is managing long-term strategic customer relationships to achieve customer satisfaction, cultivate customer loyalty, retain recurring revenue and drive incremental growth. The ideal candidate will have worked in mid-market business development, partnerships or sales and will be well versed in interacting with and presenting to senior leadership within a business, including C-level executives, IT, finance, and operations departments. Internally at Abacus, you will work across Product, Engineering, and Customer Success to ensure successful growth and retention of our customers.

Customer Success Advocate (3pm - 12am EST Shift)

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with an 11am - 8pm shift that may include working on Saturdays.

Manager, Hospitality Strategy and Operations

Bizly
Greater NYC Area
1 week ago
+18
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Customer Success Manager (Portuguese Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Senior IT Specialist

Primary Kids
Greater NYC Area
1 week ago
+19
Primary just recently crossed 50 employees, and is organized into a number of departments (such as Merchandising, Supply Chain, Tech, Customer Support, Creative, etc.) with distinct IT needs in each area, as well as shared needs across the organization. As the Senior IT Specialist, you will work with leaders from across the company to ensure that teams have the support they need to execute against their goals, that IT issues are being handled swiftly and that we’re setting up systems and policies that enable everyone to work more smoothly together.

Customer Success Advocate (11am - 8pm EST Shift)

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with an 11am - 8pm shift that may include working on Saturdays.

Customer Success Manager (Spanish Fluency)

monday.com
Greater NYC Area
2 weeks ago
+19
We are are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
2 weeks ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Strategic Engagement Lead

Hive
Greater NYC Area
3 weeks ago
+22
At Hive, we’re hiring a Strategic Engagement Lead to drive transformational business change at our strategic global customers. In this role, you will lead the engagement at the top levels of the business, set the direction for how Hive is solving the core business challenges, and outline the transformation plan that gets us there. You’ll form strategic advisor relationships with CEOs, COOs, CMOs and GMs while also understanding the business

Implementation Manager

Hive
Greater NYC Area
3 weeks ago
+22
The Customer Success team at Hive focuses on delivering active Hive users, who live in Hive through their working day. We're growing our agency-focused customer success team, and this role will leverage their agency background in program management, client services or a specific discipline, to manage all elements of the customer relationship post-sale and drive usage and adoption. A great implementation lead is first and foremost a driven project

General Manager

CAMP
Greater NYC Area
1 month ago
About the Company CAMP is a startup retailer built to engage and inspire young families. CAMP combines merchandise, experience, play and media. CAMP will open its flagship store in Flatiron, NYC (110 5th ave) November 2018. What is the Role? We are  looking for a General Manager for our NYC Flagship location. You will be responsible for: Building, leading and managing a team of store experience managers and associates dedicated to

Operations Coordinator

Hive
Greater NYC Area
1 month ago
+22
As the Operations Coordinator, you will be integral in maintaining day-to-day operations at Hive. You will have the opportunity to directly impact the business across various business units including operations, HR, and finance. In this role you'll also have the opportunity to expand upon the existing culture and foster a strong work environment for the Hive team.

Wow Specialist (Seasonal)

Primary Kids
Greater NYC Area
1 month ago
+19
About Us Primary is a vertically integrated ecommerce brand that is changing how parents shop for kids clothes. We have our sights set on transforming the $30B kids clothing industry in the U.S. We are venture-backed, and building a team of superstars with significant experience across ecommerce, apparel, and technology. We launched mid-2015 to overwhelming press and customer response (82 NPS score), and are on our way to building a break

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,878
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,529
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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