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NYC Tech Jobs and Startup Jobs

32

Customer Success Advocate

monday.com
Greater NYC Area
1 day ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Senior Director of Medical Affairs

Covera Health
Greater NYC Area
2 days ago
+18
Covera Health’s Senior Director of Medical Affairs will be responsible for leading medical affairs strategy and execution. The person in the role will lead strategic communication with Covera Health’s target provider audiences and delivering insights back into product development to support Covera Health’s clinical and commercial goals. The company’s target audiences include key opinion leaders (KOLs) in radiology and healthcare policy, and the providers within Covera Health’s network of excellence. This position reports to the CEO.

IT Architect - Integrations Lead

UiPath
Greater NYC Area
3 days ago
+33
- Business process analysis & mapping. - Documenting integration requirements, architecture & technical design, use cases. - Evaluating different integration services/technologies' capabilities. - Defining the integrations' governance processes. - Applying proven methodologies including Agile and Model-Driven techniques. - Designing message and event-driven solutions with error Handling and monitoring. - Performing unit, integration, regression and user-acceptance tests. - Reviewing Tests and design/code with peers. - Collaborating, sharing knowledge with peers & other architects to build an efficient and unified architecture. - Deploying solutions to different production environments.

Customer Success Manager

Customer Success Manager - (Partner Team)

ServiceNow Practice Manager

Director, Americas – Practice Lead

Senior IT Analyst/Developer Lead, NetSuite

Vice President, Global Partner Management - KPMG

Vice President, Global Partner Management - IBM

Load 4 more jobs8 jobs at UiPath

Executive Assistant

HyperScience
Greater NYC Area
3 days ago
+21
As Executive Assistant to the CEO of HyperScience, you will be instrumental in delivering excellent organization and structure to the Chief Executive of HyperScience. You will use your excellent communication and administrative skills to strategically support the CEO with a variety of administrative tasks and key projects. The duties and administrative functions will require confidentiality, initiative, sound decision-making, independent judgment and the ability to escalate serious or unique problems to higher levels.

Customer Experience Associate

Abacus
Greater NYC Area
5 days ago
+17
The majority of your day will be spent answering incoming support emails and live chat inquiries dealing with how-to questions and technical issues in a knowledgeable and articulate manner. Rooting out customer pain-points and influencing processes around reporting so that we can make data driven decisions. Collaborating with our product and engineering teams, influencing product roadmap and being a knowledgeable resource for your co-workers. Finding creative ways to reduce friction and make our customer experience seamless. Leveraging internal tools to best support customers and increase productivity. Confirming, reproducing, and escalating potential product defects with proper documentation. Creating and updating support collateral. Thoroughly learning as many aspects of the Abacus software to become a true product expert by remaining up-to-date with Abacus’ latest product updates and releases. Other ad-hoc duties as assigned by Support Manager.

Salesforce Administrator

Remesh
Greater NYC Area
5 days ago
+14
Remesh is looking for a motivated Salesforce Administrator to ensure we have the best processes in place to enable our revenue and product organization’s success. We will rely on you to implement applications that will maximize efficiencies and extend the capabilities of our current environment. As our Salesforce Administrator you will partner with 3rd party partners and our heads of Marketing, Sales, and Customer Success to design, develop and deliver real-time solutions that support Remesh's business processes.

Receptionist/Travel Coordinator

Riskified
Greater NYC Area
5 days ago
+19
We are looking for a Receptionist to join our NYC Administration team! In this role you will work closely with our Executive Assistant and Office Manager to ensure a warm, welcoming, and positive experience for all guests coming into the Riskified office. This position requires excellent communication skills, a positive attitude, and a high level of organization in an ever-changing environment. You will communicate regularly with many teams internally, in addition to guests as they arrive.

Global Head of Administration

Riskified
Greater NYC Area
5 days ago
+19
We are looking for an experienced Global Director of Administration to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing. To be successful you should have excellent general and project management skills, communication skills, extensive office and facilities management experience and be well-versed in office procedures and policies. The goal is to ensure all general office support activities are carried on efficiently and effectively to allow the other operations to function properly and seamlessly support the growth of the company.

Customer Support Representative

Riskified
Greater NYC Area
5 days ago
+19
We’re looking for a motivated, experienced, friendly, and organized team member to join our Customer Success Team. The role is full-time with a flexible schedule, including evenings, and occasional weekends. As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Customer Success Manager

Remesh
Greater NYC Area
5 days ago
+14
As a Customer Success Manager, your role will be a mix of consulting with current and future clients on how to best use our platform, working with clients on ongoing projects to ensure they get the most out of the platform, and actively listening to customers to identify new ways to ‘wow’ our customers through both service and product improvements. You will help shape the customer success processes and define the measures for success.

CSM Team Leader

monday.com
Greater NYC Area
5 days ago
+19
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Director of Business Operations

Reonomy
Greater NYC Area
1 week ago
+32
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Office Manager

Urbint
Greater NYC Area
1 week ago
+24
Work closely with executive team, especially Chief of Staff (CoS) and Head of Operations/Finance, to handle the day-to-day office operations at Urbint. Facilitate and encourage a friendly, successful, inclusive work environment, where everyone has the resources required to perform their jobs. Manage a mixture of office support and administrative, plus support various cultural activities. Will help to develop a well-organized and punctual office environment that represents the Urbint culture and brand to its employees and guests.

Implementation Lead

Covera Health
Greater NYC Area
1 week ago
+18
As the Implementation Lead at Covera Health, you'll be an “athlete,” responsible for implementing key operations projects and driving other key organizational initiatives. Such projects may include, but are not limited to, new client implementations for our Radiology Center of Excellence program, enhancements to existing programs, and other strategic projects that are important and fundamental to the company’s value creation. 

Director of Implementation & Special Projects

Covera Health
Greater NYC Area
1 week ago
+18
As the Director of Implementation & Special Projects at Covera Health, you'll be a key resource in overseeing, managing, implementing, and monitoring post-launch performance of multiple operations initiatives simultaneously. Such projects may include, but are not limited to, new client implementations for our Radiology Center of Excellence program, enhancements to existing programs, and other strategic projects that are important and fundamental to the company’s value creation. 

Cloud IT Engineer

RADAR
Greater NYC Area
1 week ago
+20
We are enthusiastic to bring on our first IT Engineer to join our quickly growing team. In this role, you will design and manage our private and public cloud infrastructure, implement robust identity solutions, and continue to improve our network access and security. You will work closely with the rest of the engineering function and actively contribute to defining, improving, and documenting RADAR’s IT practices.

Head of Trading

Revolut
Greater NYC Area
2 weeks ago
+19
We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams to use technological tools to implement processes and policies to effectuate those actions. There is a significant project management and operations component to this role. The Regulatory Compliance Manager will ideally sit in New York. This person will work with the Head of Legal (USA) and report to the General Counsel and to the MLRO at Revolut’s London headquarters.

Senior Business Operations Manager

Revolut
Greater NYC Area
2 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
2 weeks ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
2 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Operations Associate $59,754
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,368
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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