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NYC Tech Jobs and Startup Jobs

27

Director of Client Success

Bodhala
Greater NYC Area
15 hours ago
+32
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Product Support Specialist

WeWork Technology
Greater NYC Area
1 day ago
+40
Provide a world-class experience that complements our digital products and empowers our teams. Be the first point of contact for issues impacting our stakeholders while delivering a white glove experience. Provide steps to reproduce systematic errors and maintain communications with customers while appropriately escalating issues for investigation. Develop expertise in our systems and offer creative workarounds and out of the box solutions for users. Work closely with our product owners to create strategies to increase adoption and improve product performance: This includes gathering product feedback to identify and investigate issues that determine root causes. Work closely with greater technology and engineering teams to detect trends and build training content that improves our customer's daily lives. Is regionally focused, with an understanding and appreciation of the local culture and practices. Amazing multitasker, possesses strong learning agility skills and is seen as a trusted partner.

Operations Manager, Developer Platform

Operations Manager

Anaplan Model Builder, Finance Systems

Infrastructure Security Engineer, IT

Executive Assistant

WeWork Labs- System Support

Executive Assistant to CISO

Executive Assistant, Cities

Regional Coordinator of Technology

Load 6 more jobs10 jobs at WeWork Technology

Operations Coordinator

Hive
Greater NYC Area
3 days ago
+22
As the Operations Coordinator, you will be integral in maintaining day-to-day operations at Hive. You will have the opportunity to directly impact the business across various business units including operations, HR, and finance. In this role you'll also have the opportunity to expand upon the existing culture and foster a strong work environment for the Hive team.

Operations Associate

Kepler Fi
Greater NYC Area
3 days ago
+22
We are looking for an Operations Associate to take on a broad but critical role in supporting our operational processes across HR, Finance, and Operations. You’ll wear many different hats and tackle a wide array of challenges across these functions as we grow and build our team. This role requires focus, organization, and a self-starting attitude with the ability to execute at a high level. This opportunity provides great exposure to building a company and team from the ground up and play a significant role in shaping its success.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
6 days ago
+19
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Office Manager

monday.com
Greater NYC Area
6 days ago
+19
We are are looking for an Office Manager to join our expanding team. monday.com was founded on the belief that transparency and collaboration create a culture of ownership and empowerment; more empowered employees are more productive employees. And we’re only scratching the surface of what we can accomplish together.

Provider Information Specialist

Covera Health
Greater NYC Area
6 days ago
+18
We are looking for a talented Provider Information Specialist to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Information Specialist at Covera Health, you will collect and manage physician and medical practice data to ensure that we maintain an accurate repository of provider information. This information is used by many teams across the company and is mission critical to manage the program. 

Provider Success Manager

Covera Health
Greater NYC Area
6 days ago
+18
We are looking for a talented Provider Success Manager to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Success Manager at Covera Health, you will develop, foster, and grow relationships with our provider partners. You will guide your book of providers through the partnership process and manage internal teams to meet deadlines to support those partnerships. 

Provider Contract Executive

Covera Health
Greater NYC Area
6 days ago
+18
We are looking for a talented Provider Contract Executive (Network Development) to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Account Executive at Covera Health, you will develop and establish contractual relationships with providers, guiding them through the partnership process and spreading our vision of quality care. 

Product Manager

Revolut
Greater NYC Area
1 week ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Customer Success Manager - New York

Tessian
Greater NYC Area
1 week ago
+21
In the role you’ll manage your own clients and be measured on your ability to keep them engaged while strategically assessing, pitching and realising revenue opportunities within our rapidly-growing client base. Our clients include the world's largest hedge funds, investment banks and law firms, and this role will require you to maintain close relationships at the C-suite level in order to identify new opportunities and foster long-term profitable relationships. Your role is the bridge between new opportunities, engineering, and current clients. Communicating our technology, taking onboard and interpreting future client needs to inform our engineering development, and leveraging your success to spread the word of Tessian and develop our company messaging of both current and yet to be created products. There’s no pre-requisite technical knowledge needed, but you’ll have a genuine interest in technology and an appetite to learn about how our Tessian platform works, enabling you to manage all aspects of the commercial relationship with our clients and provide unrivalled product insight.

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

VP of Solutions

Ocrolus
Greater NYC Area
1 week ago
+22
Ocrolus is seeking a well-rounded VP of Solutions with sales and technology acumen. The ideal candidate has at least a decade's experience delivering enterprise SaaS solutions, especially financial API's. The role will be responsible for managing pre-sales technical conversations, implementing client integrations as well as customer success and upselling.

Growth and User Success Coordinator - MyMeero

Meero
Greater NYC Area
1 week ago
+16
- Primary objective: make the launch of a brand-new platform from beta testing stage to public launch a success, at the heart of Meero growth strategy. - Develop a deep understanding of our growing user base (what they think, their current habits, pain points…). - Pitch photographers and convey myMeero value proposition. - Define action plans and identify action levers to maximize the platform use & retention. - Track, analyze and report the impact of actions being taken and key evolutions in the way photographers use the platform, conversion rates…

Operations Manager

Meero
Greater NYC Area
1 week ago
+16
As Operations Manager, you will cover many aspects of our growing activities while managing international accounts from our marketplace business. You will be in charge of the operational deployment, project delivery & business relationship for those large clients. Manage global operations for large accounts that often shoot in dozens of countries; Manage key accounts' relationship; Guarantee the delivery of multiple projects with internal ops teams. Understand the business needs of merchants in a dynamic environment and serve as the primary relationship liaison for business, technical and high priority customer service escalations;

Vice President, Global Partner Management - KPMG

UiPath
Greater NYC Area
1 week ago
+33
UIPath is committed to building a global partner ecosystem that can identify opportunities and deliver solutions which address their customers’ needs. The role of Vice President, Global Partner Management is responsible for developing our business GSI business with KPMG. For this position, we are looking for a candidate with a strong go-to-market background with significant partnering experience with GSI and advisory firms, across direct, alliance and indirect channels

Vice President, Global Partner Management - IBM

IT Architect - Integrations Lead

ServiceNow Practice Manager

Customer Service Operator

Meero
Greater NYC Area
1 week ago
+16
- Phoning for our international customers. - Send and receive calls. - Coordinate photoshoots between clients and photographers. - Follow-up of client files.

Customer Service Coordinator

Meero
Greater NYC Area
1 week ago
+16
• Handle incoming queries on all channels : phone, chat, mail. • Proactively solve our clients’ and partners’ issues. • Synthesize client feedback for all teams within Meero. • Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. • Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. • Ability to understand business process for the purpose of contributing to SOP’s. • Identify skills deficiencies and training needs. • Provide management with feedbacks and proposition on improvements.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,333
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,798
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,611
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $125,777
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
HR Tech, Payments

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