NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

22

Senior Technical Account Manager

Smartly.io
Greater NYC Area
2 days ago
+13
Are you either a developer who’s itching to work closely with customers or a business expert with a programming hobby and ambition towards product development? Good. We need your help in scaling our product and business. As a Technical Account Manager at Smartly.io, you put your technical problem solving skills to use, and unleash your drive for learning fast and teaching others. You work with the largest and most advanced performance marketers in the world at the cutting edge of the online marketing industry.

Client Experience Manager

Movable Ink
Greater NYC Area
4 days ago
+18
The Client Experience Manager (CXM) is primarily responsible for owning and maintaining positive client relationships. The CXM will focus on program growth and strategic thought leadership in addition to overseeing day-to-day processes, relationships and issue management for our clients.

Client Success Manager

Knotch
Greater NYC Area
5 days ago
+24
The ideal candidate has 3-5 years of account management and/or client success experience, client service / ad-tech / agency background, and experience helping to grow and manage a team - data & analytics experience are a plus. Key attributes of a successful candidate are adaptability, the ability to meet deadlines, and a passion for finding a balance between client needs and business needs. This unique role is a very hands on and consultative approach to client success.

Senior Customer Success Manager

Talkwalker
Greater NYC Area
5 days ago
Senior Customer Success Manager New York, New York We are looking for a US - Senior Customer Success Manager to further strengthen our Customer Success Team and contribute to the success of our company. The Senior Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements,

Customer Engagement Associate

Custora
Greater NYC Area
6 days ago
+15
Customer Success Associate About us:

Director of Customer Engagement

Custora
Greater NYC Area
6 days ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

Associate Director of Client Strategy

Movable Ink
Greater NYC Area
6 days ago
+18
Closely align themselves with the CX teams of 15-20 strategic accounts to understand their email programs, goals and intelligent content efforts to date. Devise and sell in integrated client strategies which map to client near-term revenue and performance goals - and support MI growth and churn prevention objectives. Collaborate closely with Business Development team supporting integration strategies with third party platforms and services and PMO on implementation plans. Develop and own close relationships to senior clients (VP and above). Act as a subject matter expert on all topics related to email marketing trends and best practices. Author original research and vertical specific content on a monthly basis to support broader CX Account Team. Present at industry events, QBRs, internal education events. 

Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Key Account Manager - USA

AB Tasty
Greater NYC Area
1 week ago
+21
Develop relationships with a portfolio of major clients to ensure their continuous engagement with the AB Tasty platform. Acquire a thorough understanding of key customer needs and requirements. Propose solutions that meet the client’s objectives and changing demands. Ensure the correct products and services are delivered to customers in a timely manner. Expand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly calls. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and manage complaints in order to maintain trust. Play an integral part in generating new sales that will turn into long-lasting relationships. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Strategic Account Coordinator, ESG

Fluent, Inc.
Greater NYC Area
1 week ago
+28
We are looking for an Account Coordinator to work directly as the “right hand” to Senior Account Manager of the Enterprise Solutions Group. Additionally, you will work directly with other internal teams such as Operations, Design, Marketing and Sales to assist Senior Manager with all projects. This person will support with the day-to-day contact of Fluent’s enterprise accounts, offering extensive client support. In this role, you will learn how to establish relationships with clients, develop an understanding of client needs and account challenges, coordinate campaign launches, track budgets, and monitor campaign activity. The ideal candidate will work with the teams to ensure delivery, goals and objectives put forth by the client, and senior level management, are met.

IT Helpdesk Technician

Fluent, Inc.
Greater NYC Area
2 weeks ago
+28
The IT Helpdesk Technician reports directly to the Director of Technology and will be responsible for day to day operational and user support duties in connection with a high-volume office. In this role, you will support the company's information technology functions, including software, hardware and network maintenance.

IT System Administrator

Fluent, Inc.
Greater NYC Area
2 weeks ago
+28
Install and configure software and hardware. Manage network servers and technology tools. Set up accounts and workstations. Monitor performance and maintain systems according to requirements. Troubleshoot issues and outages. Ensure security through access controls, backups and firewalls. Upgrade systems with new releases and models. Develop expertise to train staff on new technologies. Create technical documentation, manuals and IT policies.

Associate Customer Success Manager

Bluecore
Greater NYC Area
2 weeks ago
+24
As an Associate Customer Success Manager you will be a key player on the Customer Success team. Days will be filled with a variety of different projects to help support and service our customers including managing and executing marketing campaigns, analytics/reporting and much more. The ideal candidate is hungry and looking for a great opportunity to be challenged and learn quickly.

Client Solutions Manager

Simon Data
Greater NYC Area
2 weeks ago
+15
Simon Data is seeking a Customer Success Manager to lead strategic client engagements, drive value for clients, manage renewals and upsells, and push process improvements. Simon’s Customer Success Managers serve as the primary point person with our clients - high growth venture backed companies and leading enterprise brands - leading every phase of the post-sale relationship. Simon CSMs are responsible for maximizing client platform value, helping to develop and implement strategies resulting in millions of incremental revenue for clients. You will be responsible for client engagement across the platform and ensuring overall client happiness and renewals.

Customer Success Manager

Talkwalker
Greater NYC Area
2 weeks ago
Customer Success Manager New York, New York We are looking for a US - Customer Success Manager to further strengthen our Customer Success Team and contribute to the success of our company.   The US - Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a

Operational Services Engineer

Optimove
Greater NYC Area
2 weeks ago
Develop your career, get acknowledged for your efforts and work with dedicated people who love what they do in one of New York's top startup! We are looking for a “Ninja” to join our talented support team – an energetic self-starter and problem-solver with outstanding technical skills, and who interested in growing and learning from the best.   Responsibilities: Monitor, maintain and support Optimove’s production environment A key person for

Manager, Customer Success (CSM)

Bluecore
Greater NYC Area
2 weeks ago
+24
As a Manager of CSM you are a strategic thinker who has the ability to navigate complex situations and foster growth within the team. You have a proven track record of client retention and growth and are an expert in building deep consultative relationships. Your goal is to lead your team in exceeding the targets that have been established for client retention and growth while coaching them to reach their individual career goals.

Senior Customer Success Manager

Bluecore
Greater NYC Area
2 weeks ago
+24
As a Senior Customer Success Manager you serve as a strategic partner for customers by supporting, strategizing and executing with world class e-commerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization.

Customer Success Manager

Bluecore
Greater NYC Area
2 weeks ago
+24
As a Customer Success Manager you represent Bluecore by supporting, strategizing and executing with world class ecommerce marketing teams. You will play a critical role in driving value and long-term partnerships with Bluecore by helping to make our clients heroes within their organization. The ideal candidate is a customer-centric analytical thinker who loves identifying opportunities for our partners and is resourceful & tenacious in efforts to bring those to life.

Business Operations Manager

Simon Data
Greater NYC Area
3 weeks ago
+15
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
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