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NYC Tech Jobs and Startup Jobs

13

Technical Support Engineer

Smartly.io
Greater NYC Area
1 day ago
+20
As a Technical Support Engineer, you are an expert at solving customer problems. You’ll be part of an internal engineering team working with some of the largest and most advanced online performance marketers globally. You’ll be a vital component in ensuring world-class service to our customers.

Business Operations Manager

Simon Data
Greater NYC Area
4 days ago
+27
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Customer Success Manager

Optimove
Greater NYC Area
1 week ago
+22
Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Dedicated to our clients' success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly-effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment.

Operational Support Engineer

Optimove
Greater NYC Area
1 week ago
+22
Develop your career, get acknowledged for your efforts and work with dedicated people who love what they do in one of New York's top startup! We are looking for a “Ninja” to join our talented support team – an energetic self-starter and problem-solver with outstanding technical skills, and who interested in growing and learning from the best. Responsibilities: Monitor, maintain and support Optimove’s production environment A key person for

Senior Director New Ventures

Movable Ink
Greater NYC Area
1 week ago
+25
The Senior Director of New Ventures is responsible for helping define, direct, and launch new product and market initiatives. We are looking for an entrepreneurial individual who is eager to take ventures from idea to early market success. The ideal candidate is an information sponge and can synthesize inputs from our current customers, our employees, the market, and the competitive landscape to launch new products and markets.

Director of Customer Engagement

Custora
Greater NYC Area
1 week ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

Office Coordinator

Conductor
Greater NYC Area
1 week ago
Conductor is looking for a skilled Office Coordinator to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities. An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. A successful candidate is detail-oriented, motivated, and super intuitive. 

Knotch Account Director

Knotch
Greater NYC Area
2 weeks ago
+24
At Knotch, the client is our main focus and we strive to provide our clients with actionable insights through our platform that make them smarter. As a Knotch Account Director, you will manage multiple client relationships across some of the most recognized brands in the world. You’ll drive adoption of the Knotch platform, identify and nurture growth opportunities, promote content innovation and be an onsite resource and trusted partner.

Client Onboarding Manager

Bluecore
Greater NYC Area
2 weeks ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Client Success Manager

Yotpo
Greater NYC Area
2 weeks ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Client Solutions Analyst

Simon Data
Greater NYC Area
2 weeks ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Information Security & Compliance Specialist

Movable Ink
Greater NYC Area
3 weeks ago
+25
The Information Security & Compliance specialist will be a part of the team responsible for planning, implementing and maintaining the firm-wide privacy, security and compliance strategy to protect Movable Ink’s platform. You'll work closely with leaders from around the organization to support a strong security posture aimed at protecting especially our customers' data. This includes ensuring that information security controls are operating effectively and incrementally improved.

Customer Advocate - Technical Support

Conductor
Greater NYC Area
3 weeks ago
Conductor is seeking an energetic support guru who thrives on providing support through many different channels of communication including: email, phone, chat, and forums. The ideal candidate is a self-starter who possesses fantastic troubleshooting skills, is driven to help customers, and has the ability to dive deep into a new product to learn it inside and out.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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