NYC Tech Jobs and Startup Jobs

19

Health Advocate

Galileo
Greater NYC Area
22 hours ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Client Success Manager

ButterflyMX
Greater NYC Area
1 day ago
+19
We are a software startup that is looking to add a team member to expand our Customer Success service to our clients and vendors in a high growth, fast-paced environment. We sell hardware and software solutions to the real estate industry focused on Multi-Family, Student Housing, and Commercial Office Space. Attention to detail is a must, no exceptions, consistent follow through and a commitment to providing exemplary support for both internal

Director, Strategy and New Markets

Stash
Greater NYC Area
3 days ago
+36
We are seeking a Director, Strategy & Markets to join our Business & Strategy team in NYC and help plan our new markets strategy. You’ll be responsible for assessing the viability of a Stash launch in various markets, developing go-to-market strategies for selected markets, and collaborating with other departments to successfully execute market entries. If you have a passion for fintech and are excited about developing innovative go-to-market strategies, Stash is looking for you! 

Operations Manager

Grailed
Greater NYC Area
3 days ago
We are looking for an Operations Manager to join our team and help us grow our private client and physical inventory-related business lines. You will be responsible for receipt of inventory, listing creation (including product photography), managing the Grailed Official seller account and coordinating shipping items. The Operations Manager will be one of the key members of the Grailed Private Client Services team, which includes sales, marketing, physical inventory management, accounting, merchandising and planning. 

Notification Reporter (Overnight), National Operat…

Citizen
Greater NYC Area
4 days ago
+23
About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies—as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. About the Team The National Operations Center is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Notification Reporter. Many of Citizen’s Notification Reporters are former journalists, copywriters, content creators, and first responders—but most importantly have a passion for keeping their communities safe and informed.

Virtual Physician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
6 days ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 week ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Programmatic Technical Account Manager

Ogury
Greater NYC Area
1 week ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Head of Brokerage Operations

Stash
Greater NYC Area
1 week ago
+36
Collect and collaborate on functional business requirements and goals, existing business dependencies and future platform direction to convert into architecture & high-level design plans. Effectively communicate operational logical and/or physical design concepts to both technical and non-technical stakeholders. Provide direction to and partner with cross-functional teams, including product and engineering, to drive delivery of future brokerage platform roadmaps, initiatives for new features, and optimization of existing features/functionality. Responsible for all aspects of day to day trading, reconciliation, account crediting, error resolution, vendor monitoring, SLA management, account opening, account closing, customer account settings, document display, and customer profiles. Leverage ongoing competitive, market, and user research to ensure decisions are based on sound use of both qualitative and quantitative data. Identify and track KPIs for each area of responsibility.

Manager of Clinical Operations

Imagen Technologies
Greater NYC Area
1 week ago
+23
Our Medical Team is at the nexus of our organization, responsible for soliciting clinical expertise from our world-class team of physicians and working directly with our Product Team and AI Team to integrate that expertise into the tools and algorithms that predict everything from bone fractures to tumors. Our work revolutionizes medicine by working to eliminate diagnostic error. We are looking for a manager to help build and lead this team of world class physicians. This person would oversee one or more physician teams and production lines, managing supply and demand signals, quality, and the approaches to the actual work itself.

Sr. Manager, Content, Business & Operations

Snap Inc.
Greater NYC Area
1 week ago
+47
We’re looking for a Senior Manager, Content Business and Operations to join Snap! As a member of the Content Business and Operations team, working from our New York office, you will help drive a team that sets our content partner strategy, develops meaningful insights and analytics on partner performance, manages our partner operations scale-up and supports the overall health of Snapchat’s content ecosystem. You will work closely with internal teams including Strategic Partner Management, Business Affairs and Programming, as well as key external partners. Your working knowledge of the content business landscape as well as digital advertising and monetization businesses will help Snap ensure that it remains a leader in the content space and remains a premiere destination for our partners.

Patient Success Admin

Quartet Health
Greater NYC Area
1 week ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Nurse Navigator, Full Time, New York

Pager
Greater NYC Area
2 weeks ago
+13
Provide exceptional customer service and virtual care by communicating with patients via live messaging, video, phone, and email. Document within EMR. Follow clinically validated triage protocols. Ensure the highest quality customer service for patients and providers. Complete basic nursing responsibilities, outpatient testing, medications, etc… May need to troubleshoot technology with patients. Work to ensure a seamless patient call center experience. Coordinate lab orders, prescription orders, and radiology tests. Work on projects that will optimize operational efficiency and improve the patient’s telemedicine experience. Assist in identifying technology needs that improve patient experience. Additional projects as assigned.

CX Lead

Kangaroo
Greater NYC Area
2 weeks ago
+12
Managing our customer service team in the Philippines. Working with teams across Kangaroo in order to gain a deep understanding of how the work their team does, affects the customer experience. Driving a cultural shift and new way of thinking across the organization, to create a laser focus on creating world class experiences for all Kangaroo customers Working to align customer experience needs and business critical issues across the company Listen to customers needs and feature requests, dissect and understand them, and advocate for the customer as you articulate their requests across Kangaroo. Use insights software, data & financial analytics, and customer interaction reviews to help guide the customer journeys you’ll build.

Head of Merchandising

Grailed
Greater NYC Area
2 weeks ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Virtual Clinician

Galileo
Greater NYC Area
2 weeks ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Systems Operations Leader

Galileo
Greater NYC Area
3 weeks ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

Customer Support Representative

Talkspace
Greater NYC Area
3 weeks ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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