NYC Tech Jobs and Startup Jobs

122

Customer Success Advocate

monday.com
Greater NYC Area
24 minutes ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Technical Support Engineer

Cedar
Greater NYC Area
26 minutes ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

Customer Advisory Manager

Collibra
Greater NYC Area
12 hours ago
+37
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Customer Advisory Director

Director Advisory Services

Application Support Engineer

Compliance Officer

Executive Assistant

Load 2 more jobs6 jobs at Collibra

GRC Analyst

Squarespace
Greater NYC Area
12 hours ago
+32
Our GRC team is looking for a creative, diligent, technical, and experienced IT compliance and security risk professionals with a background in SOX IT controls implementation, regulatory controls requirements, process improvement, and security risk analysis.

Facilities & Workplace Services Lead

Director, Enterprise Growth

Systems/Data Analyst, Pricing

Manager, Workplace

Justworks
Greater NYC Area
12 hours ago
+37
As part of Justworks People & Talent department, our Workplace team is charged with ensuring our physical infrastructure, space & amenities support a safe and productive work environment, amplify our culture and meet our growing, diverse needs. The Manager, Workplace will work closely with the Senior Manager, Workplace to oversee our daily facility operations i.e. corporate purchasing, kitchen/pantry, office moves/space planning, janitorial, as well as manage the front desk, Workplace Coordinators and external on-site contractors and/or temps all while ensuring that our operational practices help support a positive employee experience. This role will also assist the Senior Manager with implementation and ongoing management of Justworks’ Health & Safety.

Director, Internal Audit

A/V Engineer

Information Security Analyst

Strategic Customer Success Manager

Trustpilot
Greater NYC Area
12 hours ago
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Studio Front Desk Crew (Part-Time)

Peloton
Greater NYC Area
13 hours ago
+27
We are seeking passionate, customer service focused, positive and hard-working individuals with a love for health and fitness and an excitement for Peloton. We are looking for someone with excellent interpersonal skills whose main focus is creating an environment where everyone feels welcome. 

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer

Studio Front Desk Crew (Full-Time)

Integrations Developer- Dell Boomi

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Senior Network Architect

Senior Network Engineer

Network Engineer

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Accessories Merchandiser

Prototype Shop Manager

NetSuite Functional Consultant

ERP Functional Specialist

Manager, Logistics (DE)

Load 10 more jobs20 jobs at Peloton

Insurance Customer Experience Associate

Better.com
Greater NYC Area
22 hours ago
+23
Better is looking for a Customer Associate to join our internal insurance agency, Better Cover. You are going to be instrumental in the development of a profitable, national, multi-line insurance entity that we’re building to help get borrowers home.   Specifically, you will be responsible for helping us create and implement an industry leading customer-first experience. You’ll be given a lot of responsibility early on, and your drive, ability to juggle multiple priorities, and high attention to detail will be crucial to your success on this team. The ideal candidate is an experienced insurance professional and highly organized communicator who consistently makes sound decisions, all while maintaining composure in a fast-paced environment. You will be interacting directly with customers and policyholders via phone, email, and text to ensure they have the best possible experience with Better Cover. We are looking for individuals who build rapport quickly and bring positive “can-do” energy to their work and team. 

Customer Success Specialist

Processing Expert Manager

Director of Facilities

IT Systems Engineer

Lead SOC Analyst

IT Systems Administrator

Real Estate Customer Experience Analyst

Manager, Business Operations: Real Estate

Load 5 more jobs9 jobs at Better.com

Customer Success Advocate (3pm - 12am EST Shift)

monday.com
Greater NYC Area
1 day ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with an 11am - 8pm shift that may include working on Saturdays.

Customer Success Representative

Welocalize
Greater NYC Area
1 day ago
+20
Responsible for prospecting, qualifying and generating new sales leads to support the Sales Team through various channels. Actively support our global business development. Provides key marketing research and identified new business development opportunities. Manage data for new and prospective clients in Salesforce.com (CRM). Developed & manage client engagement strategies. Assist implementing strategic approaches towards new key accounts/clients. Creating monthly reports on all sales created through CSR's efforts.

Office Manager/Executive Assistant

CLEAR
Greater NYC Area
1 day ago
+12
Partner with CLEAR’s Chief of Staff in assisting CLEAR’s CEO. Lead and develop a team of Executive Assistants. Corporate office management and oversight. Stay up-to-date on company happenings and priorities, keeping your finger on the pulse of the organization's needs.

GM, Enterprise & Digital Identity

IT Compliance and Regulatory Analyst

Stash
Greater NYC Area
1 day ago
+36
We are looking for an IT Compliance and Regulatory Analyst who will assist with the execution of Stash’s enterprise-wide Information Technology Compliance and Risk Management programs. In this role, you will provide guidance to key stakeholders on adherence to and implementation of security controls and assess and improve vendor management processes. If you have strong analytical skills, can multi-task, work with a multitude of internal stakeholders and thrive in a culture of collaboration -- Stash is looking for you! 

VP of Customer Success - NYC

HyperScience
Greater NYC Area
1 day ago
+27
The Customer Success team at HyperScience acts as the customer’s trusted advisor and advocate, building and growing an ongoing healthy relationship with each customer. Team members are responsible for implementing our software, preserving our current business, opening doors for additional opportunities, and growing our customers into life-long HyperScience advocates. The team is split in three verticals: Implementation, Customer Success Management, and Support. The VP of Customer Success defines and leads the team that owns customer relationships. 

Director of Facilities

BetterCloud
Greater NYC Area
1 day ago
+28
The Director of Facilities manages relationships with external vendors and organizes internal committees for decision making, all with a keen eye for creating and managing detailed projects and multiple moving pieces. As a member of the People and Culture team, the ideal candidate must be a good listener and problem-solver with a strong customer-service orientation. The role reports to the Chief Financial Officer located in New York City. If you thrive in an exciting and evolving environment, you'll play a critical part in scaling our team.

Client Advisor

VTS
Greater NYC Area
1 day ago
+35
As a Client Advisor, you will work with a diverse set of clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for partnering with them to help them adopt VTS and achieve predictable business outcomes. You will track usage and adoption, provide reports, insights and best practices on how they better the platform at an account level, (e.g., opportunities for workflow improvement, best practices and sharing these with clients) and proactively help them address account level product gaps or adoption issues. You will be a partner to the sales, implementation, and product teams to ensure a coordinated approach to customers. You will also partner closely with sales on upsells, expansions, and renewals. 

Customer Support Specialist

Latch
Greater NYC Area
1 day ago
Be the product expert and open to learning all facets of the business, product, and service offer. Clearly explain access technology and product details to stakeholders via email and phone. Provide quick, knowledgeable, and “best-in-class” customer service to all stakeholders. Ensure a seamless customer experience from start to finish, including assisting Customer Success Managers in account coordination from Purchase Order to end-user usage. Coordinate and troubleshoot with stakeholders. Create, compose, and manage Help Center documentation including editing existing articles and creating new ones when need arises/new features are released. Update management on customer related trends and suggest improvements.

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 1 more jobs5 jobs at Latch

Customer Success Manager

Trustpilot
Greater NYC Area
1 day ago
+23
This individual has a proven track record of client retention and growth, is an expert in building consultative relationships and is responsible for ​ensuring that every Trustpilot customer has a knowledgeable, responsive and a personable main point of contact during their entire lifecycle. Ultimately, the CSM is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill throughout the Trustpilot client-base and larger community which can come in the form of client referrals, testimonials, and case studies.

Receptionist & Office Coordinator

Reonomy
Greater NYC Area
2 days ago
+32
Reonomy is looking for a well organized, proactive, and welcoming Receptionist/Office Coordinator to join our growing team! You will be an integral member of our People team working closely with our Office Manager and VP of People, while collaborating daily with team members across the organization. As Reonomy's Receptionist/Office Coordinator you will pride yourself on embodying our culture by cultivating a positive, warm and welcoming environment. As the face and voice of Reonomy, you will set the tone for everyone walking through Reonomy's doors, always striving to "wow" via the phone, face to face, e-mail and slack.

Customer Success Manager (Spanish Fluency)

monday.com
Greater NYC Area
2 days ago
+19
We are are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
2 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,656
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,986
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $139,276
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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