NYC Tech Jobs and Startup Jobs

118

IT Support Specialist

CLEAR
Greater NYC Area
2 days ago
+12
CLEAR is looking for an IT Support Specialist with solid communication, organization, and technical skills, to help support our rapidly growing corporate user base. This is an opportunity to join a group of professionals providing excellent support to a dynamic, fast-growing enterprise. The responsibilities for this role include.

SVP, New Verticals

GM, Enterprise & Digital Identity

Senior Infrastructure Security Engineer

Enterprise Security Engineer, IT

WeWork Technology
Greater NYC Area
2 days ago
+40
The Ie Security Engineer will be responsible for securing and hardening The We Company’s infrastructure including but not limited to systems, networks, endpoints, SaaS integrations, and IoT devices. The engineer will work closely with We’s Corporate and Building Technology, Product, and Engineering teams to ensure the security of our infrastructure. The ideal candidate with be tenacious, vendor agnostic and familiar with large internal networks and systems. You will participate in security reviews of our infrastructure, help with research, and test new technologies.

Director, Corporate Systems

Response Specialist, Product Support

SaaS Application Administrator

Customer Support Associate (Night Shift - Remote)

Aircall
Greater NYC Area
2 days ago
+33
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Senior Manager, IT Audit

Yext
Greater NYC Area
2 days ago
The Senior Manager, IT Audit is responsible for developing, managing, tracking, and reporting on Yext’s IT audit program. Reporting directly to the head of Internal Audit and working closely with the IT Risk and compliance team, they conduct ongoing assessments of technology related risks and manage the execution of related assurance programs, including the Company’s SOX compliance program. They manage the team of co-sourced resources on the execution of the audit program and work closely with external auditors to address information requests, track issues, and negotiate remediation strategies in connection with SOX compliance, and annual financial and compliance audits.

Network Engineer

Associate Client Success Manager, Mid-Enterprise

Director, IT Infrastructure and Operations

Associate Client Support Specialist (Bilingual - English/Spanish)

Senior Manager, Security and IT Compliance

UPWARD | Yext Rotational Program

Client Success Manager, Mid-Enterprise

Load 4 more jobs8 jobs at Yext

Customer Support Associate

Transfix
Greater NYC Area
2 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
2 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Network Engineer

Peloton
Greater NYC Area
2 days ago
+27
As a Network Engineer at Peloton, you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use at Peloton and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end; including identify areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

Showroom Manager - Upper East Side

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Manager, Reverse Logistics (Repair and Refurb)

Accessories Merchandiser

Prototype Shop Manager

Mailroom Clerk

NetSuite Functional Specialist

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

IT Business Analyst - Finance

Senior Director, Supply Chain Systems

IT Support Engineer

VP/GM, Guest Experience (Peloton Studios)

Senior NetSuite Developer

Client Platform Engineer

Junior NetSuite Developer

IT Technical Business Analyst - Data Integrations

Integrations Developer- Dell Boomi

Load 10 more jobs21 jobs at Peloton

Customer Support Representative

Smartling
Greater NYC Area
3 days ago
+18
The Smartling Customer Support team provides exceptional support to our customers and platform users. Customer support is responsible for managing, resolving, and preventing problems by providing consistent, top-notch customer service and product expertise. You're a great match if you are quick to learn a new product, analytical, and driven to help customers solve problems. 

Customer Success Advocate (Japanese Fluency)

monday.com
Greater NYC Area
3 days ago
+19
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Director Advisory Services

Collibra
Greater NYC Area
3 days ago
+37
Partner closely with the Senior Leadership Team to successfully achieve sales objectives. Design and implement long-term strategy for the function including establishing clear processes, best practices and performance standards as well as go-to market offerings for Advisory Services. Develop talented individuals who can act as strategic advisors and reframe the client’s complex business questions into simple tasks they can easily solve through Collibra’s solutions.

Application Support Engineer

Compliance Officer

Executive Assistant

Premium Support Engineer

Customer Advisory Manager

Customer Advisory Manager

Customer Advisory Director

Load 4 more jobs8 jobs at Collibra

Client Onboarding Specialist

Aircall
Greater NYC Area
3 days ago
+33
Review and understand clients’ business and communication challenges to successfully implement solutions Onboarding and training of new customers to ensure they are setup for maximum success. Learn and maintain a deep expertise of Aircall and best practices to provide ongoing value and support to our customers. Maintain and track all projects and documentation. Ensure proper and consistent communication of status to the client and the Aircall team. Work with our Account Executives to manage client expectations and ensure that the Onboarding Team has all information necessary for a smooth transition. Analyze, organize, and communicate customer feedback to the Product, Engineering and Sales Teams.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
3 days ago
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Senior Firmware Engineer

Latch
Greater NYC Area
3 days ago
As a Senior Firmware Engineer you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, writing low level device drivers, doing board bring and delivering high quality, robust firmware to production. You will work within highly cross-functional feature teams and collaborate closely with mobile, backend and hardware engineers.

Director of Real Estate - East Coast

Latch
Greater NYC Area
3 days ago
Latch is seeking a Director of Real Estate - East Coast to join our newly established Real Estate team. In this role you will act as the East Coast Lead of the Real Estate team as we hone our overall strategy while working with preeminent industry leaders. You will own the market intelligence, key relationships, market education, and lead generation in your market. Together with the Chief Real Estate Officer, you will drive our progress towards having Latch on every door. 

Claims & Risk Operations Coordinator

Justworks
Greater NYC Area
3 days ago
+37
As a Claims Coordinator you will work within the Claims & Risk team to assist with resolving vendor inquiries, and remitting information to state agencies. You will be able to blend together operational and problem-solving skills by working cross-functionally to resolve inquiries/issues while aiming to maximize operational efficiency. 

Manager, Customer Success Workforce Planning

Director, Internal Audit

First Impressions Associate

Network Engineer

IEX Group
Greater NYC Area
3 days ago
Participate in the engineering process as we design, build, and manage the resiliency of our systems. Design, implement, and upgrade WAN/LAN switching infrastructure, firewalls, and VPN. Design and develop network monitoring and reporting tools. Automate the deployment, maintenance, monitoring, and upgrades of our network systems. Influence the design, development, and enforcement of the company’s Network Information Security policy. Capacity planning and performance engineering related projects. Mentor and train staff on network operations.

Technical Operations Associate, Branded Apps

Vimeo
Greater NYC Area
4 days ago
+50
As a Technical Operations Associate, you will be tasked with helping maintain our portfolio of over 700 apps across the platforms that we distribute to. This includes working cross-functionally with Technical Program Managers, Account Managers, our mobile engineering teams, and enterprise clients to ensure the clients apps are kept up-to-date with all the latest features. The ideal candidate is detail and process oriented, able to multitask, and communicate across teams. 

Executive Assistant

Director, Vimeo Core Support

Associate Director of Client Strategy - Travel

Movable Ink
Greater NYC Area
4 days ago
+26
The Associate Director of Client Strategy will be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. This is an exciting opportunity to influence some of the worlds largest brands and most sophisticated marketers on innovative programs.

Senior Carrier Manager

Transfix
Greater NYC Area
4 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Principal System Reliability Owner

Lifion by ADP
Greater NYC Area
4 days ago
+30
The Principal System Reliability Owner will be responsible for management of ADP's Global Product & Technology (GPT) agenda on achieving a fundamentally better reliability posture. System Reliability Owners use engineering and development mindset to determine solutions that will ultimately improve the availability, performance, and security of the external facing software products and internal applications used by ADP's clients, partners and associates.  We believe people make great companies, not the other way around. Our people make all the difference in delivering innovative HR technologies and solutions that help employees all over the world do their jobs better. The result? We're building the next generation of ADP technologies. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,878
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,529
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,846
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC