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NYC Tech Jobs and Startup Jobs

13

Operations Coordinator

Hive
Greater NYC Area
5 days ago
+22
As the Operations Coordinator, you will be integral in maintaining day-to-day operations at Hive. You will have the opportunity to directly impact the business across various business units including operations, HR, and finance. In this role you'll also have the opportunity to expand upon the existing culture and foster a strong work environment for the Hive team.

Product Operations Manager - US

Revolut
Greater NYC Area
6 days ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Customer Support Specialist

Teampay
Greater NYC Area
6 days ago
+16
As our a Customer Support Specialist, you’ll be our first line of support across multiple channels (email, live chat, and occasionally phone or video) for our rapidly growing customer base. Your empathetic approach, deep product knowledge and quick, solution-oriented responses will turn frustrating situations into joyful experiences for our customers. The feedback you collect will directly help shape product and operational improvements. 

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
1 week ago
+19
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Customer Success Manager

Teampay
Greater NYC Area
1 week ago
+16
As the Customer Success Manager, you will be responsible for post-sales customer interactions, including on-boarding, initial training and product orientation, and ongoing support. Your ability to act as a liaison between customer and product will be integral to the overall development of the business and happiness of our customers. The feedback you collect will directly shape our product, and your quick, solution-oriented responses will delight customers. Some attributes we’re looking for include:

Office Manager

monday.com
Greater NYC Area
1 week ago
+19
We are are looking for an Office Manager to join our expanding team. monday.com was founded on the belief that transparency and collaboration create a culture of ownership and empowerment; more empowered employees are more productive employees. And we’re only scratching the surface of what we can accomplish together.

Customer Success Advocate

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Manager (Spanish Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Customer Success Advocate (Japanese Fluency)

monday.com
Greater NYC Area
2 weeks ago
+19
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Support Representative

Riskified
Greater NYC Area
3 weeks ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
HR Tech, Payments

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