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NYC Tech Jobs and Startup Jobs

12

Customer Success Representative: Wed-Sat (8:00 a.m…

Justworks
Greater NYC Area
5 days ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Customer Success Representative

Customer Onboarding Manager

Executive Assistant

Revenue Operations Analyst

Customer Onboarding Associate

IT Contractor

Benefits/401(k) Coordinator

Load 4 more jobs8 jobs at Justworks

Executive Assistant

Paxful
Greater NYC Area
6 days ago
+26
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Vice President, Global Partner Management - IBM

UiPath
Greater NYC Area
1 week ago
+33
UIPath is committed to building a global partner ecosystem that can identify opportunities and deliver solutions which address their customers’ needs. The role of Vice President, Global Partner Management is responsible for developing our business GSI business with IBM. For this position, we are looking for a candidate with a strong go-to-market background with significant partnering experience with GSI and advisory firms, across direct, alliance and indirect channels.

Vice President, Global Partner Management - KPMG

Customer Success Manager

IT Architect - Integrations Lead

Customer Success Manager - (Partner Team)

ServiceNow Practice Manager

Load 2 more jobs6 jobs at UiPath

Senior Banking Operations Lead - ACH

N26
Greater NYC Area
1 week ago
+20
We are The Mobile Bank. Our vision is to build a bank the world loves to use. Technology and design empower everything we do. N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.4 million customers across 24 markets. Our team of over 800 employees in 3 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched

Receptionist/Travel Coordinator

Riskified
Greater NYC Area
2 weeks ago
+19
We are looking for a Receptionist to join our NYC Administration team! In this role you will work closely with our Executive Assistant and Office Manager to ensure a warm, welcoming, and positive experience for all guests coming into the Riskified office. This position requires excellent communication skills, a positive attitude, and a high level of organization in an ever-changing environment. You will communicate regularly with many teams internally, in addition to guests as they arrive.

Global Head of Administration

Riskified
Greater NYC Area
2 weeks ago
+19
We are looking for an experienced Global Director of Administration to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing. To be successful you should have excellent general and project management skills, communication skills, extensive office and facilities management experience and be well-versed in office procedures and policies. The goal is to ensure all general office support activities are carried on efficiently and effectively to allow the other operations to function properly and seamlessly support the growth of the company.

Customer Support Representative

Riskified
Greater NYC Area
2 weeks ago
+19
We’re looking for a motivated, experienced, friendly, and organized team member to join our Customer Success Team. The role is full-time with a flexible schedule, including evenings, and occasional weekends. As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Customer Success Manager

Teampay
Greater NYC Area
2 weeks ago
As the Customer Success Manager, you will be responsible for post-sales customer interactions, including on-boarding, initial training and product orientation, and ongoing support. Your ability to act as a liaison between customer and product will be integral to the overall development of the business and happiness of our customers. The feedback you collect will directly shape our product, and your quick, solution-oriented responses will delight customers.

Head of Broker Dealer Operations

Revolut
Greater NYC Area
3 weeks ago
+19
We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams to use technological tools to implement processes and policies to effectuate those actions. There is a significant project management and operations component to this role. The Regulatory Compliance Manager will ideally sit in New York. This person will work with the Head of Legal (USA) and report to the General Counsel and to the MLRO at Revolut’s London headquarters.

Senior Business Operations Manager

Revolut
Greater NYC Area
3 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
3 weeks ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
3 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,129
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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