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NYC Tech Jobs and Startup Jobs

17

Senior Banking Operations Lead - ACH

N26
Greater NYC Area
5 hours ago
+20
We are The Mobile Bank. Our vision is to build a bank the world loves to use. Technology and design empower everything we do. N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.4 million customers across 24 markets. Our team of over 800 employees in 3 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched

Executive Assistant

Justworks
Greater NYC Area
4 days ago
+37
Justworks is seeking an Executive Assistant to support our senior leadership team. As the successful candidate, you will provide broad-based administrative support to three individuals of the senior leadership team with a major emphasis on scheduling and execution. You will interact with other high-level people and companies outside of Justworks. You take pride in your concise and professional communications. We work hard and have high standards, and will expect the same of you.

Revenue Operations Analyst

Customer Onboarding Associate

IT Contractor

Benefits/401(k) Coordinator

Customer Success Representative

Customer Onboarding Manager

Load 3 more jobs7 jobs at Justworks

Member Services Specialist

Hinge
Greater NYC Area
4 days ago
+29
Manage inbound support emails. Communicate relevant technical information to users, and user narratives to engineers, with equal clarity. Track common issues and help prioritize features and fixes. Help members make the most of their experience with profile and interaction expertise.

Facilities Manager

Hinge
Greater NYC Area
1 week ago
+29
Hinge is looking for a Facilities Manager to join the team. As the newest addition to the Ops team, you will manage the operational effectiveness and efficiency of the most beautiful office in NYC. The Facilities Manager will ensure the consistent cleanliness, functionality, and security of our office. You will be responsible for the maintenance and improvement of our infrastructure and equipment, serve as the point of contact for all outside vendors and contractors, and facilitate our office expansion as we scale.

Receptionist/Travel Coordinator

Riskified
Greater NYC Area
1 week ago
+19
We are looking for a Receptionist to join our NYC Administration team! In this role you will work closely with our Executive Assistant and Office Manager to ensure a warm, welcoming, and positive experience for all guests coming into the Riskified office. This position requires excellent communication skills, a positive attitude, and a high level of organization in an ever-changing environment. You will communicate regularly with many teams internally, in addition to guests as they arrive.

Global Head of Administration

Riskified
Greater NYC Area
1 week ago
+19
We are looking for an experienced Global Director of Administration to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing. To be successful you should have excellent general and project management skills, communication skills, extensive office and facilities management experience and be well-versed in office procedures and policies. The goal is to ensure all general office support activities are carried on efficiently and effectively to allow the other operations to function properly and seamlessly support the growth of the company.

Customer Support Representative

Riskified
Greater NYC Area
1 week ago
+19
We’re looking for a motivated, experienced, friendly, and organized team member to join our Customer Success Team. The role is full-time with a flexible schedule, including evenings, and occasional weekends. As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Solutions Coordinator - Spanish speaking

Talkwalker
Greater NYC Area
1 week ago
+18
The mission of the Solutions team is to create value for current and prospective clients to help them optimize the impact of their communications efforts. We provide strategic advice and expertise across the sales, marketing, product and customer success teams. We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise. Talkwalker is an online and social data analytics

Customer Success Manager

Teampay
Greater NYC Area
1 week ago
As the Customer Success Manager, you will be responsible for post-sales customer interactions, including on-boarding, initial training and product orientation, and ongoing support. Your ability to act as a liaison between customer and product will be integral to the overall development of the business and happiness of our customers. The feedback you collect will directly shape our product, and your quick, solution-oriented responses will delight customers.

Overnight Communications Analyst

Citizen
Greater NYC Area
1 week ago
+23
Citizen is hiring. We invite you to apply to join our Safety Operations Center. Mission Our mission is to protect the world. We are building a global safety network of people protecting each other. Read more about Citizen. Technology The Citizen movement is powered by technology that generates instant alerts about crime and other emergencies - as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. People Our technology is operated by a team of talented analysts who collect, process, and translate crime and emergency signals for the Citizen platform. The Citizen Safety Operations Center protects New York, the SF Bay Area, Los Angeles, Baltimore, Philadelphia, and will soon launch in several other cities, providing real-time safety alerts to our users. We're inviting qualified applicants to apply to work in our Safety Operations Center. Please note that we run a 24/7 operation and new team members must have schedule flexibility to take on weekend shifts.

Customer Success Manager - Spanish Speaking

Talkwalker
Greater NYC Area
2 weeks ago
+18
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Customer Success Lead

CreatorIQ
Greater NYC Area
2 weeks ago
+32
• Advise clients on best practices for influencer marketing & brand advocacy on all social media platforms. • Align with senior executives and sales team to monitor and report on customer health and develop proactive solutions for increasing user adoption. • Evangelize our products and conduct in-person training sessions, product reviews, and customer feedback sessions. • Build strong relationships key stakeholders to drive valuable partnership and growth opportunities. • Collect client feedback to enhance the value of our evolving platform. • Work closely with enablement, customer support, and product teams to ensure that customer onboarding is executed with precision and implementations of new features are clearly communicated to clients.

Client Experience Manager

Luster
Greater NYC Area
2 weeks ago
+15
The Client Experience Manager is a client facing role, responsible for operational execution, communication, and project management with our clients. This role is all about maximizing the value our clients receive from our products, and fostering a long term relationship.

Head of Trading

Revolut
Greater NYC Area
2 weeks ago
+19
We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams to use technological tools to implement processes and policies to effectuate those actions. There is a significant project management and operations component to this role. The Regulatory Compliance Manager will ideally sit in New York. This person will work with the Head of Legal (USA) and report to the General Counsel and to the MLRO at Revolut’s London headquarters.

Senior Business Operations Manager

Revolut
Greater NYC Area
2 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
2 weeks ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
2 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,254
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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