NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

21

Director, Development

Knotel
Greater NYC Area
21 minutes ago
+18
Manage multiple priorities simultaneously without losing sight of project goals. Ensure that project milestones, budgets and quality standards are met. Negotiate with and direct the work of architects, engineering consultants and other design vendors, as well as the leasing, marketing and operations teams. Oversee and coordinate the preparation of government agencies program applications, such as DOB, City Planning, Landmarkets, etc. Develop, standardize, and refine project contract documents, and all other pertinent documentation. Provide continuous assessment of vendor and consultant performance, this position monitors all releases of funds to consultants, contractors and vendors.

Lease Administrator

Space Operations Manager

Chief of Staff

Corporate Transformation Manager

Real Estate Operations Manager

IT Service Delivery Technician

IT Service Operations Technician

Director, Real Estate

Head of Asset Management

Asset Manager

Implementation Associate

Director of Supply Chain

Director, Real Estate Expansion

Space Operations Vendor Manager

IT Service Operations Engineer

Load 10 more jobs16 jobs at Knotel

Overnight Guest Experience Specialist

Domio
Greater NYC Area
3 days ago
+32
Take initiative to implement new ideas that will benefit Domio and our clients in the future. Analyze feedback and work with the team to improve services. Respond to, troubleshoot, and resolve client issues in a timely and positive manner. Coordinate with our various teams to resolve issues on the ground and provide ongoing updates to clients Learn about the pillars of hospitality. Deliver a world-class hospitality experience in our properties, making our guests come back time after time. Work with our Operations team to find scalable solutions that improve quality, operational efficiency, and client satisfaction.

Head of Product

Outpost Club
Greater NYC Area
3 days ago
Outpost Club is a network of coliving houses in New York. We believe that renting a room should be as easy as buying a cup of coffee. We built a process to make it super easy to move to New York, and we’ve designed interesting and convenient houses at affordable prices. At Outpost Club, you receive more than just a place to live and work; the Outpost Club platform creates a coliving community that offers both general and professional networking.

Member Support Specialist

Common
Greater NYC Area
3 days ago
+31
We are looking for a personable and self-motivated critical thinker to join our team as our members’ main point of contact for questions related to their life at Common. If you join our team, you’ll play an invaluable role in setting the tone of every member’s experience in Common. This is an entry-level position with strong career development and the opportunity for growth within the organization.

Director of Customer Experience (CX)

Updater
Greater NYC Area
4 days ago
+18
We’re looking for a Director of Customer Experience to run and evolve the function overall. In this role, you will define customer service policies, set and track KPIs, create staffing models that align with the Updater business seasonality and our ability to support multiple business lines. Our ideal candidate prioritizes customer experience in their approach; recommends change; brings process innovation, possesses a strong sense of ownership while working cross-functionally and has the ability to act quickly and respond in a fast-paced environment.

Community Operations

Nooklyn.com
Greater NYC Area
4 days ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Senior IT Analyst

VTS
Greater NYC Area
1 week ago
+15
Experience troubleshooting Mac, PC, and Printer issues for end users; with emphasis on Mac environment. Be responsible for conference room and meeting equipment setup and troubleshooting. Assisting with project planning and then running projects. Maintain vendor account access and troubleshoot issues for various SaaS/ online vendors; experience with Google for Business is a positive. Take a proactive attitude to discovering new technologies that could benefit VTS.

Strategic Relationship Director

Honest Buildings
Greater NYC Area
1 week ago
+23
Honest Buildings is seeking an experienced Strategic Relationship Director. In this role, you will be the ultimate business owner of our most strategic high level accounts. The Strategic Relationship Director will be responsible for driving growth through renewals, partnering with sales to close upsell and cross-sell opportunities, and meet pre-set revenue targets. The ideal candidate is a self-starter, strategic thinker, extremely organized, and is a growth-minded relationship builder.

Executive Assistant

Spruce
Greater NYC Area
1 week ago
+16
Spruce is looking for a talented Office Manager to join its growing team in NYC. This individual will be a highly organized self-starter with the ability to handle multiple priorities at once. The ideal candidate is able to build rapport quickly, both internally and externally. The Office Manager has what it takes to manage a bustling office and keep a growing team happy. This role will be integral in helping scale a fast-paced, rapidly growing team with culture built on passion, hard-work and fun. The Office Manager will report to the Director of People.

Head of Operations

Perch
Greater NYC Area
1 week ago
Build scalable processes and systems to enable the Perch field team to deliver consistently against goals. Manage a team of 5 growing to 20 in the next year. Help Perch continuously improve its baseline operating policies and procedures with a focus on process standardization and repeatable quality. Collaborate with Market GMs using data to diagnose problems, develop actions plans, and drive operational excellence in local markets. Facilitate regular business reviews to monitor city performance. Collaborate cross-functionally to understand and continuously improve all parts of Perch’s business operations – spanning from centralized support functions (in New York) to all field operations in our local markets. Facilitate regular business reviews to monitor market-level performance and collaborate with the Head of Real Estate to ensure all KPI targets are met. You will help monitor market-level KPIs/metrics on a daily, weekly and monthly basis and develop initiatives to optimize them in collaboration with Market GMs. Be a champion for Perch throughout the marketplace. Help us drive workplace and cultural norms, both a HQ in New York and throughout all field operations, that align with Perch’s company values.

Customer Experience Associate

Updater
Greater NYC Area
1 week ago
+18
As our Customer Experience Associate, you’ll be on the frontline to help us understand how we can improve all aspects of our product and service, as well as help us to build out processes to streamline and share customer insights with our Product team. A typical day will include responding to user inquiries via phone, email, live chat, and social media, researching and updating our partnership databases, helping to connect users to reputable moving companies, brainstorming proactive customer engagement campaigns, and more. Best yet, you’ll work alongside an extremely dedicated and motivated team that’s truly dedicated to your success.

Client Support Coordinator

Updater
Greater NYC Area
2 weeks ago
+18
As our Client Support Coordinator, you’ll be on the frontline to provide technical support for our clients and internal team members. A typical day will include troubleshooting integration issues, responding to user inquiries via phone and email, assisting with various tasks to support our clients and proactively brainstorming approaches to improve our processes. Best yet, you’ll work alongside an extremely dedicated and motivated Client Success team and a very talented Engineering team.

Interior Architect Manager

Common
Greater NYC Area
2 weeks ago
+31
Common is seeking an Interior Architecture Manager to join our Design and Construction Team to create homes for shared living. We are looking for someone with an entrepreneurial spirit to spearhead our efforts in building an interior design firm under the Common flag. This is an opportunity for a talented thought leader to help conceptualize and execute better housing across multiple cities at a large scale.

Executive Assistant/Office Admin

CompStak
Greater NYC Area
2 weeks ago
+33
We're looking for an Executive Assistant/Office Admin to work closely with CompStak’s executive team and handle with the day-to-day office operations at CompStak. The Executive Assistant/Office Admin will handle a wide variety of tasks to ensure the CompStak team is happy and has what everyone needs to be successful in their jobs. The Executive Assistant/Office Admin will undertake a mixture of administrative and office support activities. They will help to create a well organized and coordinated office environment that represents the CompStak brand and culture to its employees and guests.

IT Customer Support

BuildingLink
Greater NYC Area
2 weeks ago
+10
Do you excel in providing a superior level of Customer Service? Do you enjoy solving technical issues for customers? Do you consider yourself a self-starter, comfortable taking initiative? We are looking to add to our current Customer Support Team! Every member of our team is fully committed to providing our customers with a superior level of service to which they have grown accustomed. 

Operations Manager

Mobley
Greater NYC Area
2 weeks ago
Who we are We decided to build Mobley because we grew tired of selling, storing, or throwing away perfectly good furniture every time we moved. People spend $110 billion furnishing their homes every year. We believe that people should not be forced to buy disposable short-term furniture but instead be able to seamlessly rent beautiful high-quality items when they need them for time they want. We built an asset light rental system that

Experienced Software (SaaS) Trainer

BuildingLink
Greater NYC Area
2 weeks ago
+10
Serve as the customer’s primary point of contact and resolve customer questions and complaints over the phone and through email.  Own customer issues, complaints, and questions from start to finish, including proactively following up until the issue is resolved.   Deliver a consultative experience to understand and solve for the customers’ pain points.  Investigate program bugs/issues that will then need to be tracked and fixed.   Provide solutions and troubleshooting that can include coming up with creative work-arounds.  Coach and support new team members and the larger team.

Software (SaaS) Customer Support

BuildingLink
Greater NYC Area
2 weeks ago
+10
Serve as the customer’s primary point of contact and resolve customer questions and complaints over the phone and through email.  Own customer issues, complaints, and questions from start to finish, including proactively following up until the issue is resolved. Deliver a consultative experience to understand and solve for the customers’ pain points.  Investigate program bugs/issues that will then need to be tracked and fixed.   Provide solutions and troubleshooting that can include coming up with creative work-arounds.  Gain expert domain knowledge of our product and applications and contribute to their on-going development and improvements.   Coach and support new team members and the larger team. Work on other projects as assigned.

Director of Business Operations

Reonomy
Greater NYC Area
3 weeks ago
+20
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Executive Assistant

Updater
Greater NYC Area
3 weeks ago
+18
The Executive Assistant will serve as an essential partner to our CEO, David Greenberg. This position is the dream job for someone who has what it takes to meet the challenges of supporting an executive at one of New York City’s fastest growing startups. Our ideal candidate will exercise extraordinary judgment and discretion, will be adaptable to changing environments, shifting priorities, and different personalities, and is extremely passionate about helping grow a business! This EA will be an integral member of the Updater team.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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