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NYC Tech Jobs and Startup Jobs

23

Operations Analyst

Perch
Greater NYC Area
8 hours ago
Perch is looking for an Operations Analyst to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.  This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Director, Real Estate Expansion

Knotel
Greater NYC Area
18 hours ago
+18
Hire, onboard, and manage a distributed workforce responsible for growing Knotel’s real estate portfolio in new markets. Lead Knotel’s expansion strategy by maintaining a healthy pipeline of commercial real estate properties. Synthesize market data and best practices to establish standards to support excellent site selection. Manage resources to drive consistency, objectivity and fact-based orientation with respect to project delivery across markets. Partner with Legal, Finance, Operations, Growth and other cross functional teams to streamline inputs and increase alignment on all deals. Create and prepare various monthly, quarterly, and annual reports for management’s review as needed.

Global Enterprise Manager

IT Service Ops Engineer

Space Operations Manager

Business Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Head of IT

Director, Real Estate

Asset Manager

Workplace Strategist

Sourcing Associate

Director of Construction and Design, Expansion

New Member Engineer

Implementation Associate

Load 10 more jobs15 jobs at Knotel

Director of Real Estate

Common
Greater NYC Area
1 day ago
+31
Common is seeking a Director of Real Estate to build and manage our real estate pipeline in Boston and other East Coast markets. The Director of Real Estate will be responsible for sourcing potential acquisition and partnership opportunities, building and managing relationships with local developers, brokers and investments groups, as well as running the deal process and financial analysis

Building Administrator

Common
Greater NYC Area
3 days ago
+31
In this role, warmth, positivity and interpersonal skills are key. The Building Administrator will work with our central Member Support team as well as the building’s Property Service team to ensure everything is running smoothly. This is a part-time, shift-based role (20 hours per week) with possible evening and weekend shifts.

Interior Architect Manager

Common
Greater NYC Area
3 days ago
+31
Common is seeking an Interior Architecture Manager to join our Design and Construction Team to create homes for shared living. We are looking for someone with an entrepreneurial spirit to spearhead our efforts in building an interior design firm under the Common flag. This is an opportunity for a talented thought leader to help conceptualize and execute better housing across multiple cities at a large scale.

Customer Service Associate

SpareRoom
Greater NYC Area
5 days ago
+12
SpareRoom is NYC's leading roommate, sublet and room rental site. We're here to help people find not just a room to live in but a place they can call home. Have a look at what we do: www.spareroom.com and watch our brand video below, which explains it a bit more: {"preview_thumbnail":"/sites/www.builtinnyc.com/files/styles/video_embed_wysiwyg_preview/public/video_thumbnails/7GvnpEtxt64.jpg","video_url":"https://youtu.be/7GvnpEtxt64","settings":{

Business Operations Associate

Common
Greater NYC Area
5 days ago
+31
About Common Common is the nation’s leading community-driven property manager, improving city living across 6 cities and for over 600 members. Using our signature approach to perfecting the modern rental experience, Common designs and operates coliving and traditional apartments in New York City, Chicago, San Francisco, Seattle, Los Angeles and Washington, D.C. Common’s hands-on, end-to-end property management and technology offering allows us

Head of Real Estate (New York)

Domio
Greater NYC Area
1 week ago
+32
As the Head of New York Real Estate, you will rapidly grow our supply of profitable Domio properties by fostering relationships with owners and developers on-the-ground to create customized boutique hotels through master leasing either parts or full buildings. You will also work with our partners to analyze structures for compliance with local requirements and support closing by expediting any regulatory approvals.

Director of Customer Success

Rhino
Greater NYC Area
1 week ago
+27
Rhino is charging into the real estate space to unlock over $190 billion in cash security deposits. We are building products, like our affordable insurance policy, to put money back in renters' pockets. As the Director of Customer Success at Rhino, you’ll assume a leadership role on a team that is well-positioned to revolutionize the future of renting. In this role you will: Recommend and implement scalable Customer Success processes that will

Director of Business Operations

Reonomy
Greater NYC Area
1 week ago
+32
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Guest Experience Specialist

Domio
Greater NYC Area
1 week ago
+32
Take initiative to implement new ideas that will benefit Domio and our clients in the future. Analyze feedback and work with the team to improve services. Respond to, troubleshoot, and resolve client issues in a timely and positive manner. Coordinate with our various teams to resolve issues on the ground and provide ongoing updates to clients. Learn about the pillars of hospitality. Deliver a world-class hospitality experience in our properties, making our guests come back time after time. Work with our Operations team to find scalable solutions that improve quality, operational efficiency, and client satisfaction.

Director of Hospitality Operations

Domio
Greater NYC Area
1 week ago
+32
Lead and manage multiple remote Head of Operations/City Managers and their teams to drive quality, service, and financial results. Analyze guest feedback trends and assist on-the-ground Operations teams with creating action plans to improve and remove pain points in the guest experience. Maintain quality standards across the region. Own the P&L that encompasses the entire region. Foster strong relationships with cross-functional senior leadership to ensure the success and growth of Domio. Serve as the voice between our city teams and HQ. Help scale to our other cities by developing and implementing processes and best practices. Foster a culture of delight with team members, guests, and stakeholders.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
2 weeks ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Client Success Manager

Updater
Greater NYC Area
2 weeks ago
+18
Ensure smooth transition from sales, to onboarding, to active usage. Build and maintain strong, long-lasting customer relationships. Host regular training webinars, spreading the good news about Updater’s technology and new product features/initiatives to internal and external stakeholders. Develop a trusted advisor relationship with key customer stakeholders. Guarantee the timely and successful delivery of our solutions. Negotiate upsells and ensure our existing clients renew when the time comes.

Client Success Coordinator

Updater
Greater NYC Area
2 weeks ago
+18
Lead and support new clients through a 15-30 day on-boarding process. Coordinate all training materials and create and manage internal configuration tickets to ensure a smooth on-boarding process for clients. Act as an additional point of contact for our new and existing clients. Partner with the Success Manager to evaluate data and come up with strategic recommendations for our clients. Manage incoming client tickets in Zendesk. Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the client’s point of view. Assist our Client Success team in the day-to-day operations of accounts, including maintenance, and expansion. Providing meaningful feedback and feature requests from clients to our product team in an effort to help improve the onboarding experience.

Operations Manager

Meero
Greater NYC Area
2 weeks ago
+16
We are a 3 year old company with already over 540 employees and offices in Paris, NYC, Shanghai, Tokyo, Bangalore, and Sydney, and planning to count over 1000 staff members by the end of 2019. Meero is pioneering imagery and innovation by bringing together AI with photography. We are changing the way visual content production works globally. Before Meero came along, a photographer would do a 60 minute photo shoot—and then spend several hours

Associate Client Advisor

VTS
Greater NYC Area
2 weeks ago
+15
As a Client Advisor Associate, you will work with our small-to-medium sized clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for a large portfolio of clients, ensuring they are adopting the platform, and proactively identifying churn risk. You will be a partner to the sales, implementation, and product teams to ensure a coordinated approach to these customers.

Community Operations

Nooklyn.com
Greater NYC Area
2 weeks ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Software Customer Support, Bilingual Spanish (B2B,…

BuildingLink
Greater NYC Area
2 weeks ago
+10
About the Position Do you pride yourself on delivering best-in-class customer service in English as well as in Spanish? Are you a savvy problem solver who thrives on challenges and has a knack for technology? If so, we’re looking for you! Our Customer Support team is looking for an enthusiastic and proactive bilingual communicator who can read, write, and speak fluently in Spanish (we’re talking expert level). You will service nearly 5,000+

Strategic Relationship Director

Honest Buildings
Greater NYC Area
2 weeks ago
+23
Honest Buildings is seeking an experienced Strategic Relationship Director. In this role, you will be the ultimate business owner of our most strategic high level accounts. The Strategic Relationship Director will be responsible for driving growth through renewals, partnering with sales to close upsell and cross-sell opportunities, and meet pre-set revenue targets. The ideal candidate is a self-starter, strategic thinker, extremely organized, and is a growth-minded relationship builder.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Operations Associate $59,754
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,368
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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