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Senior Director, Airport Affairs

Greater NYC Area
11 hours ago
In this role, you will responsible for growing CLEAR’s airport business and transforming airport relationships from vendor to strategic partner. You will introduce technology transformations from curb to gate to continuously improve our partnership with airports. Maintain relationships and negotiate contracts with airports.

Director, Field Training

Greater NYC Area
2 days ago
Lead the creation, execution and adoption of training programs in the field. Create scalable systems and training processes to support new location openings, application and product rollouts, and other training initiatives. Grow and lead a team of Regional Field Trainers. Develop a complete feedback loop to validate field training and development. Build radically candid relationships that leave the field team better than how you found them.

Account Manager

Greater NYC Area
3 days ago
The Account Manager will be our clients' main point of contact post-sale. They will ensure the clients needs and expectations are met. This role will focus on client satisfaction, relationship building and account growth. The Account Manager will regularly engage with the client to ensure the product is working as intended and providing expected value. The successful candidate will handle customer concerns, direct clients to the appropriate departments for issue resolution and will oversee the escalation of support inquiries as needed.

Customer Service Specialist - Evening Based

Greater NYC Area
6 days ago
The CLEAR customer base is rapidly growing and we are looking for a well-rounded individual who amplifies our team’s diverse work experience. The ideal candidate has strong verbal and written communication skills, loves helping customers, is task oriented, and loves solving problems. You have a penchant for providing white-glove service to achieve a higher standard of excellence for our customers. You are innately motivated and passionate about CLEAR’s overall vision and you infuse others with that passion.

Receptionist (Temp)

Greater NYC Area
1 week ago
We’re looking for a high-energy, driven, proactive, and professional individual who takes initiative and can represent CLEAR to customers, candidates, and visitors. This role will be responsible for a number of varying tasks, including projects and ad hoc requests. You will need to be comfortable working in a fast-paced environment, managing multiple tasks simultaneously, and be quick thinking. In this role, you will need to correspond effectively with customers, job candidates, and teammates.

Sr. Technical Account Manager-New York

White Ops
Greater NYC Area
2 weeks ago
Operate as the primary technical contact for White Ops’ most valued enterprise security clients and taking the lead on tag generation, dashboard reporting oversight and troubleshooting reporting discrepancies. Be hyper responsive to team and partner inquiries that demand immediate attention and quick turnaround time. Work with White Ops’ Product, Detection and Operations teams to investigate and evaluate potential False Positives and False Negatives. Understand client strategies, imperatives, and critical metrics surrounding the management of Sophisticated Invalid Traffic (SIVT%). Become a student of client platform and services. Share this knowledge with internal stakeholders. Work with other business leads to develop core data and storyline for QBRs Vigilantly protect the confidentiality and privacy of client data. Provide supplemental data analyst support on non-enterprise accounts as needed.

Director, Identity and Access Management

Greater NYC Area
2 weeks ago
Our Director of Identity and Access Management (IAM) will lead a growing team taking our IAM strategy, technology, controls, processes, to the next level. Reporting to the VP of Security Engineering, and charged with building Clear’s Authentication, Authorization, Provisioning, Identity, Delegated Access, and Federation for employees, internal systems, clients, and Products.

Chief of Staff to the Head of US

Greater NYC Area
2 weeks ago
Working with Head of US on all people & productivity initiatives. Managing the entirety of the US hiring process, from sourcing the right candidates to onboarding & career development. Creating systems and processes to streamline workflows and increase team productivity. Overseeing general day-to-day operations of the US business. Ensuring the success and well-being of all team members, sustaining company culture.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

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