NYC Tech Jobs and Startup Jobs

13

Owner Success Specialist

StayMarquis
Greater NYC Area
1 day ago
The Owner Success Specialist will be responsible for managing the relationship between Stay Marquis and our homeowners. It will be the job of this position to ensure that properties are optimally set up both in terms of listing content and pricing. The owner success specialist will serve as the owner’s voice within Marquis.

Property Manager

Venn
1 day ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Property Manager

Domio
Greater NYC Area
1 day ago
+32
The Property Asset Manager will be Domio’s liaison and first point of contact for any landlord and/or tenant interactions. This person will implement and oversee strategic management systems to preserve investment value and minimize risks for our portfolio.

Regional Head of Real Estate - New York

Director of Corporate Development & Strategy

Office Manager

Director of Security

Director of Real Estate Investments

Load 2 more jobs6 jobs at Domio

Customer Advocate

Nesterly
Greater NYC Area
4 days ago
Nesterly is in search of a Customer Advocate to help us deliver excellent customer experience as we expand to additional markets. We're looking for mission-driven self-starters to join us in tackling the urban housing crisis and building a more interconnected world through intergenerational homesharing. Nesterly is seeking an enthusiastic and hands-on Customer Advocate to join our team in NYC or Portland. In this role, you will be a product expert on the front lines of customer service, handling inbound inquiries from new, existing, and potential customers. You will develop the company's customer success strategies through a deep understanding of the product and customer challenges. 

Director of Business Development

White Ops
Greater NYC Area
6 days ago
+31
Highly motivated and self-driven. Explain technology with confidence. Exceed new bookings and revenue quotas. Communicate White Ops story with conviction. Bring creative solutions to deals and negotiations. Move fast to identify and qualify sales opportunities. Understand, interpret and negotiate sometimes complex SaaS contracts. Be an expert on our clients’ business beyond their White Ops engagement. Work with Customer Success to deliver an exceptional customer experience. Manage and execute full sales cycle from prospecting to new customer launch. Be the CEO of your book of business.

InfoSec Manager

White Ops
Greater NYC Area
1 week ago
+31
The Information Security Team is responsible for keeping our applications safe, secure, & streamlined. Our team of engineers is friendly, curious, driven, and highly collaborative. We support one another and regularly hold code reviews to facilitate learning and reduce friction during our 2-week releases. We strive for clean and readable code. Our engineers also work closely with other teams in the company, including creative, product, and customer support.

Service Delivery Manager

Motivate LLC
Other
1 week ago
+35
Motivate is looking to hire a creative and analytical Service Delivery Manager to improve the usability and efficiency of the BayWheels bikeshare system. They will manage all aspects of Motorized and Non-Motorized Rebalancing operations and Station Valet operations to maintain required levels of rideability and availability systemwide. The main responsibilities of the manager will be reporting and analyzing team performance, recruiting and

Operations Associate

Drive Sally
Greater NYC Area
2 weeks ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Office Assistant

Paxful
Greater NYC Area
2 weeks ago
+36
We are looking for an Office Assistant who will be responsible for maintaining and improving our day to day office operations and the unique Paxful culture. Working with the People Operations team at the New York office, you will be handling Paxful's growth from a logistical perspective and ensuring smooth operations in the office by partnering with various departments. You will be involved in creative projects such as planning and organizing in-office activities, outings, and various company events. The People Operations team is comprised of friendly and supportive good doers, that sit in the New York, Tallinn, Manila, and Hong Kong offices. They love automating tasks and processes as much as possible, and using state of the art information systems to keep everything on track. They are also deeply committed to engaging the employees globally, and always come up with original ideas for events, campaigns, and other fun initiatives.

Customer Support Analyst (LATAM)

Paxful
Greater NYC Area
2 weeks ago
+36
We are looking for a Customer Experience Analyst who will be the first line of defense for our Spanish speaking customers. Working with the Community and Customer Experience team at the NYC office, you'll be using your critical thinking and investigative skills to ensure we deliver the best customer experience to our Spanish speaking customers. Responsibilities include solving problems on a daily basis, assessing feedback and proposing solutions, and gaining a strong understanding of our LATAM market. Ultimately, you will help improve our product and our users’ experience.

Client Success Manager

ButterflyMX
Greater NYC Area
1 month ago
+19
We are a software startup that is looking to add a team member to expand our Customer Success service to our clients and vendors in a high growth, fast-paced environment. We sell hardware and software solutions to the real estate industry focused on Multi-Family, Student Housing, and Commercial Office Space. Attention to detail is a must, no exceptions, consistent follow through and a commitment to providing exemplary support for both internal

Operations Director

Motivate LLC
Greater NYC Area
2 months ago
+35
You are the unique blend of seasoned operator and a natural people leader with 5-7 years of Operational Leadership managing a diverse group of functions and departments. You thrive in a high-pressure, high-visibility, start-up environment. You are data-driven, and have experience interpreting and manipulating raw data with tools such as Domo and Excel. Able to turn analysis into action by designing solutions based on best practices, adapted for unique operating environments. You are an excellent communicator, both written and verbal, and comfortable communicating with C-Suite leaders as well as hourly union employees. You have experience owning a P&L including developing an operating plan and working through Budget Variance Analysis. You are an organized thinker, with the ability to self-direct and to adapt to changing deadlines.

CX Lead

Kangaroo
Greater NYC Area
2 months ago
+12
Managing our customer service team in the Philippines. Working with teams across Kangaroo in order to gain a deep understanding of how the work their team does, affects the customer experience. Driving a cultural shift and new way of thinking across the organization, to create a laser focus on creating world class experiences for all Kangaroo customers Working to align customer experience needs and business critical issues across the company Listen to customers needs and feature requests, dissect and understand them, and advocate for the customer as you articulate their requests across Kangaroo. Use insights software, data & financial analytics, and customer interaction reviews to help guide the customer journeys you’ll build.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,836
Min: $31K
Max: $88K
Office Manager $61,477
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,663
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $138,852
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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