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NYC Tech Jobs and Startup Jobs

13

Director of Customer Success

CreatorIQ
Greater NYC Area
4 hours ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Director of Real Estate Investments

Domio
Greater NYC Area
1 day ago
+32
The Director of Real Estate Investments will help establish Domio as the global leader in apartment-hotels. They will help manage the expansion of the portfolio by rapidly growing our supply of profitable Domio properties. This person will source and lead master-lease, acquisition-to-lease, improve-to-suit, and build-to-suit apartment-hotel transactions.

Head of Real Estate (New York)

Domio
Greater NYC Area
3 days ago
+32
As the Head of New York Real Estate, you will rapidly grow our supply of profitable Domio properties by fostering relationships with owners and developers on-the-ground to create customized boutique hotels through master leasing either parts or full buildings. You will also work with our partners to analyze structures for compliance with local requirements and support closing by expediting any regulatory approvals.

Guest Experience Specialist

Domio
Greater NYC Area
4 days ago
+32
Our company is searching for a Guest Experience Specialist to work on a flexible schedule (nights and weekends required). We are looking for customer focused problem solvers to help us with tenant inquiries, reservation requests, troubleshooting issues, and to assist in improving our tenant / guest experiences. We’re a technology-powered residential and hospitality brand, which means our primary focus is to provide our clients with an incredible experience. To do so, we need someone to assist with our hospitality and service infrastructure.

Executive Assistant

Paxful
Greater NYC Area
6 days ago
+26
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Director of Construction

Domio
Greater NYC Area
1 week ago
+32
Domio is looking for a Director of Construction to manage teams to oversee the successful build-outs and renovations of apart-hotel, community and vacation rental projects. This person will work with Real Estate Investments, Project Management, Design, and Operations to ensure that building projects are completed on time, on budget and according to our plans and specifications. This person should be able to juggle multiple projects in various stages simultaneously and communicate cross-functionally across different teams.

Director of Hospitality Operations

Domio
Greater NYC Area
1 week ago
+32
Lead and manage multiple remote Head of Operations/City Managers and their teams to drive quality, service, and financial results. Analyze guest feedback trends and assist on-the-ground Operations teams with creating action plans to improve and remove pain points in the guest experience. Maintain quality standards across the region. Own the P&L that encompasses the entire region. Foster strong relationships with cross-functional senior leadership to ensure the success and growth of Domio. Serve as the voice between our city teams and HQ. Help scale to our other cities by developing and implementing processes and best practices. Foster a culture of delight with team members, guests, and stakeholders.

Facilities Manager

Hinge
Greater NYC Area
1 week ago
+29
Hinge is looking for a Facilities Manager to join the team. As the newest addition to the Ops team, you will manage the operational effectiveness and efficiency of the most beautiful office in NYC. The Facilities Manager will ensure the consistent cleanliness, functionality, and security of our office. You will be responsible for the maintenance and improvement of our infrastructure and equipment, serve as the point of contact for all outside vendors and contractors, and facilitate our office expansion as we scale.

Solutions Consultant - Spanish speaking

Talkwalker
Greater NYC Area
2 weeks ago
+18
The mission of the Solutions team is to create value for current and prospective clients to help them optimize the impact of their communications efforts. We provide strategic advice and expertise across the sales, marketing, product and customer success teams. We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise. Talkwalker is an online and social data analytics

Overnight Communications Analyst

Citizen
Greater NYC Area
2 weeks ago
+23
Citizen is hiring. We invite you to apply to join our Safety Operations Center. Mission Our mission is to protect the world. We are building a global safety network of people protecting each other. Read more about Citizen. Technology The Citizen movement is powered by technology that generates instant alerts about crime and other emergencies - as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby. People Our technology is operated by a team of talented analysts who collect, process, and translate crime and emergency signals for the Citizen platform. The Citizen Safety Operations Center protects New York, the SF Bay Area, Los Angeles, Baltimore, Philadelphia, and will soon launch in several other cities, providing real-time safety alerts to our users. We're inviting qualified applicants to apply to work in our Safety Operations Center. Please note that we run a 24/7 operation and new team members must have schedule flexibility to take on weekend shifts.

Customer Success Manager - Spanish Speaking

Talkwalker
Greater NYC Area
3 weeks ago
+18
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Customer Success Lead

CreatorIQ
Greater NYC Area
3 weeks ago
+32
• Advise clients on best practices for influencer marketing & brand advocacy on all social media platforms. • Align with senior executives and sales team to monitor and report on customer health and develop proactive solutions for increasing user adoption. • Evangelize our products and conduct in-person training sessions, product reviews, and customer feedback sessions. • Build strong relationships key stakeholders to drive valuable partnership and growth opportunities. • Collect client feedback to enhance the value of our evolving platform. • Work closely with enablement, customer support, and product teams to ensure that customer onboarding is executed with precision and implementations of new features are clearly communicated to clients.

Client Experience Manager

Luster
Greater NYC Area
3 weeks ago
+15
The Client Experience Manager is a client facing role, responsible for operational execution, communication, and project management with our clients. This role is all about maximizing the value our clients receive from our products, and fostering a long term relationship.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,129
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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