NYC Tech Jobs and Startup Jobs

117

Technical Support Engineer

SEVENROOMS
Greater NYC Area
2 hours ago
+24
Partner with internal teams including Product, Engineering, Sales ,and Customer Success to identify and resolve Tier 2 product, feature, and integration issues. Manage client support cases on a daily basis, and document customer interactions and resolutions in Zendesk. Perform detailed QA of application and customer environment issues. Become a product expert, and contribute to our technical knowledge base and support documentation. Provide internal support to Sales and Customer Success on SevenRooms products and solutions; provide customer feedback and insights to inform product roadmap. Assist with coding and producing out-of-box and custom client projects.

Property Manager

Domio
Greater NYC Area
9 hours ago
+32
The Property Asset Manager will be Domio’s liaison and first point of contact for any landlord and/or tenant interactions. This person will implement and oversee strategic management systems to preserve investment value and minimize risks for our portfolio.

Principal System Reliability Owner

Lifion by ADP
Greater NYC Area
9 hours ago
+30
The Principal System Reliability Owner will be responsible for management of ADP's Global Product & Technology (GPT) agenda on achieving a fundamentally better reliability posture. System Reliability Owners use engineering and development mindset to determine solutions that will ultimately improve the availability, performance, and security of the external facing software products and internal applications used by ADP's clients, partners and associates.  We believe people make great companies, not the other way around. Our people make all the difference in delivering innovative HR technologies and solutions that help employees all over the world do their jobs better. The result? We're building the next generation of ADP technologies. 

Technical Client Support Advisor

VTS
Greater NYC Area
9 hours ago
+15
As a Technical Support Advisor on the VTS Support team you will work with internal teams as well as external VTS clients to solve integration-related problems and complete customization requests for clients integrating their internal accounting systems with VTS. These integrations are the engine of our core platform. Ensuring clients are continuously gaining the most out of their integrations with our platform will be one of the primary responsibilities in this role.  You’ll also support our client-facing APIs used to send data from VTS to client databases and marketing websites. You will be the integrations & API expert and will field questions from clients and internal teams in addition to solving problems and resolving issues on a daily basis. 

Market Manager

VTS
Greater NYC Area
10 hours ago
+15
We are hiring Video Tech Ops Engineers with at least 3 years of experience in hybrid IT & Video engineering environments. You will report to our Senior Manager of Infrastructure. You will help build and support our video environment including our video content creators with Live Broadcasts, Production, Post Production and other video-focused technology needs. We help run our internal studios where we write, direct, and produce BuzzFeed content (News, Entertainment, Branded and Live video). We are looking for thoughtful,, passionate contributors to join our growing team.

Customer Experience Associate

Managed by Q
Greater NYC Area
16 hours ago
+23
Provide support for our customers and partners for general requests day-to-day issues.  Manage the fulfillment process for orders, including client and partner follow ups  Proactively contact a subset of clients to educate them on the product, Q's service offerings, and identify opportunities for growth.  Collaborate with internal teams to keep the Q's operations running smoothly. 

Facilities & Workplace Services Lead

Squarespace
Greater NYC Area
18 hours ago
+31
The right candidate will act as a subject matter expert and technical advisor reporting directly into the Facilities & Workplace Services Manager. This role will be responsible for direct vendor supervision of all repair, maintenance, and improvement related activities within our space to ensure a fully operational, safe and clean environment that lends itself to motivating our exceptionally talented team. In this job, no two days are ever the same. You’ll thrive in a fast-paced, ever-changing environment and will use your knowledge, diligence and creativity to promote an engaging and award winning office culture. 

Workforce Management Reporting Specialist

Customer Operations Advisor

International Expansion Lead

Director, Enterprise Growth

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Prototype Shop Manager

Peloton
Greater NYC Area
18 hours ago
+27
The Peloton Prototype Shop is where the future versions of our fitness products are created. The Shop Manager is responsible for building prototypes for our product design teams and for maintaining a safe and efficient work environment. Our prototype shop provides mechanical ‘works-like’ prototypes as well as cosmetic ‘looks-like’ models and contains a range of machining and model making equipment. In this role you will run these machines and maintain the shop space including ordering consumables, performing machine maintenance and organizing the space. This role collaborates closely with our Industrial Design and Mechanical Engineering teams to plan and deliver outstanding mockups, prototypes, and proof-of-concept models that fuel our product development cycles.

Corporate IT Engineer

NetSuite Functional Specialist

Systems Engineer

Service Design Technical Support Analyst

NetSuite Business Analyst

Integrations Developer- Dell Boomi

Strategic Sourcing Manager- Mechanical

Director, Operations Program Management

Director, Reverse Logistics (Repair and Refurb)

Performance Analyst, Last Mile Fulfillment

Senior Director, Supply Chain Systems

Director, Global Network Services

IT Support Engineer

VP/GM, Guest Experience (Peloton Studios)

Executive Assistant (Production)

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Assistant Manager, Peloton Studios

Junior NetSuite Developer

Director, Global Infrastructure

Network Engineer

Showroom Manager - Upper East Side

Sustaining Operations Manager

Accessories Merchandiser

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

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IT Support Associate

Transfix
Greater NYC Area
23 hours ago
+14
Provide timely and accurate troubleshooting for hardware and software issues for all employees of Transfix. Maintaining an asset database and inventory of all IT related equipment. Onboarding\offboarding for all employees in conjunction with the HR and Office Teams. Large conference or event support, after hours might be required for some events. Executive and EA technical support; understanding prioritization between emergency and basic issues. Responsible for office moves and supporting the Office Team with all technical aspects. Backup Application Support, rudimentary knowledge of Transfix platform and escalation paths for ticket resolution.

Support Manager

Paperspace
Greater NYC Area
23 hours ago
+34
• Help Support Specialists meet their professional goals, prioritize tasks, develop work efficiency, and clearly communicate areas of improvement, including quarterly reviews. • Coach Support Specialists through their side-projects. Each team member works on projects in their area(s) of interest, and the Manager keeps them on track to prioritize and move their initiatives forward. • Engage with Paperspace customers through Zendesk support and occasionally email correspondence. • Own support processes to effectively handle issues like escalations, service incidents, shift handoffs, onboarding of new Specialists, and identifying areas for improvement. • Own the administration of Zendesk, including ticket workflows, automations, macros, SLAs, and reporting.  • QA support tickets regularly for tone, accuracy, and content.

Network Engineer

NS1
Greater NYC Area
23 hours ago
+12
We’re looking for someone who can grow with us and take on more responsibilities as the platform grows and who’s not afraid to tackle new things. Because our company and platform are scaling fast, there are plenty of daily tasks that need to be managed. You don’t need to be a developer but general knowledge/experience with tools such as git is desired. Basic scripting skills are desired. Great ability to interact with others is desired. You’ll be expected to keep abreast of new technologies to assist in their evaluation and deployment as needed.

Client Service Support Associate

Imagineer Technology Group
Greater NYC Area
1 day ago
+27
Join our growing Client Services team! We are looking for a dynamic and performance driven Client Service Associate to join our growing services team. This position serves as the front-line in our customer engagement, technical support, and relationship management efforts. We’re looking for collaborative team players to help us support the growth of our business while maintaining exceptional customer satisfaction. If you’re a go-getter with

Client Success Manager

ButterflyMX
Greater NYC Area
1 day ago
+19
We are a software startup that is looking to add a team member to expand our Customer Success service to our clients and vendors in a high growth, fast-paced environment. We sell hardware and software solutions to the real estate industry focused on Multi-Family, Student Housing, and Commercial Office Space. Attention to detail is a must, no exceptions, consistent follow through and a commitment to providing exemplary support for both internal

Technical Support Specialist, NYC

Kustomer
Greater NYC Area
1 day ago
+19
Our Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. As the Technical Support Specialist, you will serve as the bridge between Kustomer and the amazing people who use our product.

IT Risk and Compliance Analyst

Yext
Greater NYC Area
1 day ago
We are looking for a highly-motivated experienced IT Audit Analyst to join us in Yext’s Internal Audit department based in our NY headquarters.This position reports to Yext’s Head of Internal Audit and will support the team in the execution of our IT audit program for SOX, SOC2 and other risk management activities. Yext’s IT Audit and Compliance team seeks to build leading audit practises that improves efficiency and enhances the audit and risk management experience for our stakeholders.

Network Engineer

Associate Client Success Manager, Mid-Enterprise

Manager, White Glove Services

Staff Systems Engineer - Databases

Supervisor, Workplace Services

Associate Client Support Specialist (Bilingual - English/Spanish)

UPWARD | Yext Rotational Program

Associate Client Success Manager, Enterprise

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Operations Associate - Labor Marketplace

Nowsta
1 day ago
+17
We are looking for a strong Operations Associate who can help lead all aspects of the labor marketplace, including recruiting strategy, process definition and mapping, scheduling strategy, financial analysis, and customer support. The individual will be responsible for ensuring smooth operations across all of our marketplace participants as we grow and scale our platform. 

Technical Customer Support Engineer

OwnBackup
Greater NYC Area
1 day ago
+24
Responsible for providing product support to OwnBackup Clients. Assist customers with basic troubleshooting and answer questions within the defined support SLA. Identifying root causes, proposing test cases and proposing solutions to fix the problem. Providing timely information to customer facing teams to improve overall customer satisfaction. Mentoring internal support teams on technical issues and best practices. Building relationships with other teams across Customer Service, Development as a technical expert. Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e. logging, monitoring and alerting). Drive complex, high-profile, customer technical escalations. Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

GM, Enterprise & Digital Identity

CLEAR
Greater NYC Area
1 day ago
+12
Manage and/or grow top line revenue and/or P&L with great business acumen and proven experience. Possess a good to deep understanding of identity and access management, including product, business, and technology. Lead a business development team. Inspire and influence senior business leaders to share our vision of a secure, frictionless world. Collaborate, create and share requirements with the product, program and engineering orgs that will drive and accelerate the new businesses. Be responsible for the top line (and potentially full) P&L for the platform businesses.

Director, Business Operations

SVP, New Verticals

Office Coordinator

Namely
Greater NYC Area
1 day ago
+24
The People team is looking for an extraordinary and outgoing Office Coordinator to run reception and assist office operations in our New York headquarters. As the office coordinator you will be the face of the company for all clients, candidates and visitors. In addition to running the front desk, you will lead all onsite administrative functions, in addition to working with the People and IT teams. You should have a great attitude, strong organizational skills, multitask well and thrive on working in a fun, fast-paced environment. You will report to the Manager, Workplace Experience in New York.

Senior Benefits Consultant

Client Support Account Manager

RubyApps
Greater NYC Area
2 days ago
+29
Communicating with clients to determine requirements, provide details, and receive approval on estimates. Collaborating with engineering teams to define the optimal solution and effort required. Ensuring updates have been verified by our internal quality assurance team. Choreographing multiple production website updates and client responses to ensure timeliness and accuracy.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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