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NYC Tech Jobs and Startup Jobs

75

Customer Support Associate

Transfix
Greater NYC Area
3 hours ago
+15
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Customer Success Representative

Justworks
Greater NYC Area
3 hours ago
+31
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Carrier Success Associate

Transfix
Greater NYC Area
3 hours ago
+15
Transfix is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable service, Transfix is changing the world of transportation one load

Partner Manager

Managed by Q
Greater NYC Area
5 hours ago
+10
About Managed by Q: Managed by Q is the platform for office management. We help the world’s leading companies build, design, staff, and manage their workplaces. By connecting office operations teams to dedicated workplace experts and top commercial service providers, Managed by Q enables companies to create inspiring offices and deliver a great workplace experience for their teams. Managed by Q was founded in 2014 with a vision of changing how we

SVP & GM Meetup Core

Meetup
Greater NYC Area
11 hours ago
+26
Be a key part of an executive team that is looking to meaningfully evolve its business model. Have significant decision-making autonomy that will be driven by a combination of the analyses you drive but also your intuition the judgements you make. Define and execute an aggressive revenue growth strategy for Meetup’s core subscription business — driving acquisition and retention on both sides of the supply/demand marketplace. Have a strong focus on growth outside the U.S., where we are already seeing significant momentum. Accelerating this momentum is critical. Build a roadmap that leads to success not just in 2019, but also for our next 2-3 years. Think deeply about the differing motivations of organizers by vertical and begin testing different strategies depending on type of Meetup (for example, tech Meetups, hiking Meetups, language acquisition Meetups each present wildly different organizer and member profiles).

Office Assistant

Market Manager, Germany

Senior Operations Analyst: Customer Experience

Agent Team Assistant - Westchester

Compass
Greater NYC Area
11 hours ago
+21
As a Team Assistant, you will provide support to an agent team lead at Compass, to ensure the team can focus on what they do best. Anticipating the needs of the lead and the team, you resolve operational and administrative issues before they arise. You represent the team, serving as a great first impression and the initial point of contact. You will be responsible for incoming requests, directing emails and calls to appropriate contacts, flow of correspondence, and more. 

Executive Assistant to CEO

Office Administrator - Armonk

Executive Assistant

IT Support Manager

Agent Success Coordinator - Manhattan

Regional Manager, Agent Success

Agent Team Assistant - Brooklyn

Agent Success Manager - Westchester

Senior Workplace Operations Associate

Agent Team Assistant

Director of Inventory Strategy & Operations

Load 8 more jobs12 jobs at Compass

System Administrator with Azure IaaS Experience

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position    We are currently seeking an experienced Senior System Administrator with extensive Azure IaaS experience to join our IT team within a custom software shop. The ideal candidate must possess in-depth domain, software, hardware, IoT, and network knowledge. The Senior System Admin will be responsible for the maintenance, monitoring, diagnostics, support, and installation of systems to insure security,

Senior Desktop Engineer

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position   We are looking to add to our current IT Team! Every member of our team is fully committed to providing our internal and external customers with a superior level of service to which they have grown accustomed. You will be part of a passionate, technology hungry team, where we teach one another, we learn from one another, and our successes and failures are shared. This is primarily an office-based position with the potential

Customer Success Representative (Summer 2019, Full…

Justworks
Greater NYC Area
1 day ago
+31
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Strategic Relationship Director

Honest Buildings
Greater NYC Area
1 day ago
+23
Honest Buildings is seeking an experienced Strategic Relationship Director. In this role, you will be the ultimate business owner of our most strategic high level accounts. The Strategic Relationship Director will be responsible for driving growth through renewals, partnering with sales to close upsell and cross-sell opportunities, and meet pre-set revenue targets. The ideal candidate is a self-starter, strategic thinker, extremely organized, and is a growth-minded relationship builder.

Customer Support Representative

SEVENROOMS
Greater NYC Area
2 days ago
+24
About the Role We are looking for a passionate Customer Support Representative with at least 1-3 years worth of experience in the Customer Support realm to help drive our support processes in collaboration with the Customer Success, Product, and Engineering teams. You will work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring

Senior Technical Account Manager

Smartly.io
Greater NYC Area
2 days ago
+13
Are you either a developer who’s itching to work closely with customers or a business expert with a programming hobby and ambition towards product development? Good. We need your help in scaling our product and business. As a Technical Account Manager at Smartly.io, you put your technical problem solving skills to use, and unleash your drive for learning fast and teaching others. You work with the largest and most advanced performance marketers in the world at the cutting edge of the online marketing industry.

Administrative Executive Assistant

Foursquare
Greater NYC Area
3 days ago
Foursquare is looking for a detail-oriented Administrative Executive Assistant to undertake a variety of day-to-day administrative tasks for 2 executives, and provide additional support as needed. You will be an integral part of ensuring that our leadership has all the tools to be successful in their day and things run smoothly across the board. Our ideal candidate is a highly organized and competent professional with impeccable communication skills (written and verbal). You will be comfortable multi-tasking in a fast-paced environment and able to carry out administrative duties with accuracy and speed.

IT Systems Engineer

Client Solutions Lead

Technical Support Specialist

BetterCloud
Greater NYC Area
4 days ago
+20
BetterCloud is the first SaaS Operations Management platform, empowering IT to define, remediate, and enforce management and security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. BetterCloud is headquartered in New York City We are looking for a Technical Support Specialist who is excited to provide

Enterprise Account Director

Quovo
Greater NYC Area
3 days ago
+10
Quovo is a data platform providing insights and connectivity for millions of financial accounts across thousands of institutions. Today, hundreds of platforms and millions of end-users rely on Quovo's technology for account aggregation, bank authentication, and ongoing insights to build better financial futures. Quovo is looking for an experienced account management professional to manage our relationships with some of the largest names in

Senior Client Success Manager, Partner

Yext
Greater NYC Area
4 days ago
As a Senior Client Success Manager, you are responsible for growing our footprint within existing clients. You are committed to partnering with clients to help teach them about the additional benefits from Yext’s product offering. Individuals should have a proven track record of consultative sales and account management; the ability to negotiate with and navigate large organizations; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies. If this is you, we offer best in class compensation with variable compensation tied to objectives and growth of clients business.

Client Training Manager, Client Success Operations

Client Success Manager, Enterprise

Implementation Manager

Associate Client Support Specialist

Linux Operations Specialist

Load 2 more jobs6 jobs at Yext

Client Experience Manager

Movable Ink
Greater NYC Area
4 days ago
+18
The Client Experience Manager (CXM) is primarily responsible for owning and maintaining positive client relationships. The CXM will focus on program growth and strategic thought leadership in addition to overseeing day-to-day processes, relationships and issue management for our clients.

Vice President, Mental Health Provider Operations

Quartet
Greater NYC Area
4 days ago
+24
The Vice President of MHP Operations will design, develop and nurture a high-quality network of MH services across all of Quartet’s markets. This network will meet the demand for referrals to mental health services made by PCPs or self-referred by patients. The role, reporting into the COO, is both strategic and operational and will collaborate across the organization with Clinical, Product, Marketing and Operations. 

Senior Customer Success Manager

Celonis
Greater NYC Area
5 days ago
+12
As a Senior Customer Success Manager (CSM) you will act as a trusted advisor to a portfolio of strategic customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention. You will work closely with sales and professional services teams to define, develop and execute effective strategies that drive additional growth and expansion within customers.

Well Being Manager

Celonis
Greater NYC Area
5 days ago
+12
The Well Being Manager to run the daily operations of our NYC office and create an positive experience for our employees. The ideal candidate will wear many hats in a hybrid role that will involve office management, event planning, and employee experience.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

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