NYC Tech Jobs and Startup Jobs

286

Operations Network Expansion (Open Level)

TrialSpark
Greater NYC Area
59 minutes ago
+20
As a Vendor Management Associate, you'll support the Network Operations team and serve as a liaison between external vendors and internal stakeholders. This role will be responsible for ensuring all required vendors are qualified, contracted and operationalized into the TrialSpark network to provide support trial operations.

Network Engineer

Flatiron Health
Greater NYC Area
59 minutes ago
+37
Our combined workforce is split between our New York City headquarters, satellite San Francisco office, and remote employees all over the nation. Our workforce IT needs are supported centrally from NYC. You will be supporting a staff of incredibly varied talented individuals including world class engineers and oncologists. You will have a big opportunity for learning new things every day since we are a small, agile team. As a Senior IT Infrastructure Engineer you will:

Operations Associate (Revenue Cycle)

Abstraction Quality Operations Manager

Director, Corporate Communications

Technical Support Engineer, Abstraction Technologies

Technical Support Engineer, Provider Software

IT Systems Engineer

Associate Technical Support Engineer, Provider Software

Director, Patient Safety Programs

EMR Integration Support Engineer

IT Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Associate Clinical Director (NP or PA)

Executive Assistant

EMR Integration Engineer (Technical)

Clinical Abstraction Manager (RN, NP or CTR)

Load 10 more jobs17 jobs at Flatiron Health

Patient Success Admin

Quartet Health
Greater NYC Area
4 hours ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Business Operations Manager

Revolut
Greater NYC Area
4 hours ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Senior Business Operations Manager

Revolut
Greater NYC Area
4 hours ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Facilities Manager

Hinge
Greater NYC Area
4 hours ago
+29
Hinge is looking for a Facilities Manager to join the team. As the newest addition to the Ops team, you will manage the operational effectiveness and efficiency of the most beautiful office in NYC. The Facilities Manager will ensure the consistent cleanliness, functionality, and security of our office. You will be responsible for the maintenance and improvement of our infrastructure and equipment, serve as the point of contact for all outside vendors and contractors, and facilitate our office expansion as we scale.

Customer Success Manager

Sisense
Greater NYC Area
5 hours ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Sr. Manager of Customer Service

Newsela
Greater NYC Area
6 hours ago
+42
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Technical Support Manager

Plaid
Greater NYC Area
6 hours ago
+18
The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.

Client Success Manager

Namely
Greater NYC Area
12 hours ago
+24
Develop strong client relationships and serve as the primary contact for assigned clients at the user, management and senior levels. Assist clients in realizing the full value of their investment in Namely leading to a direct and positive impact on client success. Coordinate with and align knowledgeable, engaged, client-focused account service teams. Ensure client readiness for key Namely milestones, conducting quarterly business reviews and serving as the main point of escalation. Utilize metrics and data to make informed decisions, drive utilization & adoption and predict trends for your clients. Collaborate in a fast-paced, high-growth work environment with comfort partnering with internal Namely employees and at our client companies at all levels.

Office Coordinator

Senior Benefits Consultant

VP, Customer Office Operations

Unqork
Greater NYC Area
12 hours ago
+33
The VP, Customer Office Operations you will be responsible for building Customer Office operations, managing third party service providers, and overall Customer Success. You will report to the Chief Customer Officer, and will work closely with all senior leadership.  In this role, you will mature Unqork’s existing delivery operations: build and manage a team, develop deep operational oversight over metrics and execution, and build strong systems and processes. You will insure that our new and existing relationships are successful and ready for continued growth. As a critical part of the Unqork family, you’ll help to develop a supportive, positive, and collaborative work environment.

VIP Entertainment Travel Concierge – New York City…

Rollinglobe
Greater NYC Area
12 hours ago
The day to day responsibilities will range in scope from VIP reservation support including facilitation of GTSO team reservations. This will include managing the particular needs of each including use of client specific airline programs & perks while balancing the needs to use unused ticket inventory. May also include providing assistance with travel arrangements for traveling companions for both corporate, film and entertainment travel, and/or leisure requirements as requested by the GTSO team.

Drop-off Box Associate

Rent the Runway
Greater NYC Area
12 hours ago
+38
As a Drop-Off Box Associate, you will be supporting Rent the Runway customers on our front lines, at our drop-off locations. You’ll be expected to assist with questions, troubleshoot scanning issues, and help with queues and wait times for peak hours. This position requires you to problem solve in the moment and work with our courier, drop-off box partner & internal teams to deliver a positive customer experience. 

Store Operations Manager

Associate Manager, Business Operations and Strategy

Membership Experience Associate

Customer Experience Associate II

Facilities Technician

Claims Associate

Customer Experience Operations Associate

Executive Assistant

Director of Training (CX and Retail)

Weekend Team Lead, Customer Experience

Customer Experience Associate II - Weekends Only

Store Experience Associate

Network Engineer

Sample Coordinator

Manager, Logistics

Manager, Operations

Team Lead, Operations

Claims Team Lead

Sr Manager, Operations

Load 10 more jobs20 jobs at Rent the Runway

Director, Unqork Delivery

Unqork
Greater NYC Area
12 hours ago
+33
The Director of Unqork Delivery will support engagements directly with our clients. This client facing role will report directly to the VP, Unqork Delivery and be responsible for understanding the clients’ strategic business goals and how they can leverage the Unqork platform to accomplish them. You’ll execute flawlessly on our commitments to clients and deliver an amazing product by collaborating with Unqork’s internal teams across Product, Architecture, Engineering, UX and Information Security.

Manager, Fraud Operations

Teachable
Greater NYC Area
12 hours ago
+38
Continuously improve our fraud/risk management efforts, identifying new opportunities to reduce fraud and implementing or improving processes as needed. Work closely with our VP Compliance to stay abreast of regulations and design and execute appropriate structures and processes. Manage and grow our team of Fraud Analysts (currently two, with one open position). Ensure the team’s activities remain consistent and well documented, especially as potential audit requirements increase. Act as the point person for all escalated inquiries, which requires a good working relationship with our Customer Care team and strong communication skills with our Creators. Develop/improve our fraud reporting, both within the team and to the rest of Teachable.

Director Advisory Services

Collibra
Greater NYC Area
12 hours ago
+34
Partner closely with the Senior Leadership Team to successfully achieve sales objectives. Design and implement long-term strategy for the function including establishing clear processes, best practices and performance standards as well as go-to market offerings for Advisory Services. Develop talented individuals who can act as strategic advisors and reframe the client’s complex business questions into simple tasks they can easily solve through Collibra’s solutions.

Application Support Engineer

Head of Value Consulting

Customer Advisory Manager

Customer Advisory Manager

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

Sr, Manager, Customer Advisory Management

Load 5 more jobs9 jobs at Collibra

Customer Success Manager

Abacus
Greater NYC Area
12 hours ago
+17
The primary responsibility of the Customer Success Manager is managing long-term strategic customer relationships to achieve customer satisfaction, cultivate customer loyalty, retain recurring revenue and drive incremental growth. The ideal candidate will have worked in mid-market business development, partnerships or sales and will be well versed in interacting with and presenting to senior leadership within a business, including C-level executives, IT, finance, and operations departments. Internally at Abacus, you will work across Product, Engineering, and Customer Success to ensure successful growth and retention of our customers.

VP, Unqork Delivery

Unqork
Greater NYC Area
12 hours ago
+33
The VP, Unqork Delivery will provide daily leadership, working directly with clients, internal stakeholders and cross functional departments to deliver successful outcomes for our clients. The VP will be responsible for working closely with our Business Development and Sales teams in order to gather and document requirements and determine project scope. Additionally, they will be responsible for managing the team(s) to ensure project success - on time and based on documented functionality in accordance with the executed agreement.

Cultural Ambassador and Executive Assistant

Fundera
Greater NYC Area
13 hours ago
+36
Our Cultural Ambassador and Executive Assistant will be essential in putting the Fun into Fundera! This role will oversee all employee events creating a happy, collaborative, and highly-engaged workforce. Additionally, this role will also be responsible for supporting senior level executives with administrative duties including scheduling, calendar management and travel arrangements.

Claims & Risk Operations Coordinator

Justworks
Greater NYC Area
13 hours ago
+37
As a Claims Coordinator you will work within the Claims & Risk team to assist with resolving vendor inquiries, and remitting information to state agencies. You will be able to blend together operational and problem-solving skills by working cross-functionally to resolve inquiries/issues while aiming to maximize operational efficiency. 

Network Engineer

Manager, Workplace

First Impressions Associate

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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