Operations Jobs in Greater NYC Area | Built In NYC

Operations Jobs in Greater NYC Area


Customer Success Manager

Greater NYC Area
41 minutes ago
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Client Solutions Architect

Lifion by ADP
Greater NYC Area
3 hours ago
 About us We are a special venture within a large established company. We are “re-writing the rules” and defining our own standards for success. We have access to the resources of a Fortune 500 with the velocity of a startup. Our team is high powered and committed: we expect the same from every person we hire. Our industry is at the beginning of a transformational shift and we intend to lead it. We are building products and services to help both

Network Engineer

Greater NYC Area
8 hours ago
The ideal candidate is an exceptional team player who also takes proactive ownership for individual results; they're hungry to learn and enjoy pushing the limits of their comfort zone. The team is looking for someone with a great deal of intellectual curiosity and the ability to challenge standard methodologies while upholding effective processes and best practices. 

Manager, Facilities

Rent the Runway
Greater NYC Area
8 hours ago
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Customer Experience Associate II - Weekends Only

Senior Manager, Environmental Health & Safety

Network Engineer

Senior Manager, Retail Operations

Claims Team Lead

Team Lead, Operations

Platform Engineer

Manager, Operations

Sr Manager, Operations

Customer Experience Associate II

Membership Experience Associate

Facilities Technician

Director of Training (CX and Retail)

Load 10 more jobs14 jobs at Rent the Runway

Director, Business Development

The Trade Desk
Greater NYC Area
9 hours ago
You are a master relationship builder, sales leader, and creative problem solver. You exhibit high emotional intelligence and professionalism at all times, and are a true consultative business partner with your clients. This high visibility role offers an unparalleled opportunity to work as a senior individual contributor with a highly strategic and focused portfolio. You are versed in the agency landscape, with key senior relationships already established.

Senior Manager, Tech Operations

GM, Thought Leadership

Director of Construction and Design, Expansion

Greater NYC Area
12 hours ago
Knotel is seeking a Director of Construction and Design, Expansion to lead the teams for our expansion markets, outside of New York City. Reporting directly to our Global Head of Real Estate & Business Development, s/he will grow Knotel’s global real estate portfolio by setting systems and processes around the entire pre-construction and build-out through member move-in. Additionally, s/he will develop and leverage knowledge of local markets to inform broader expansion planning and new market strategy.

IT Service Delivery Engineer

Global Enterprise Manager

IT Service Ops Engineer

Space Operations Manager

Business Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Head of IT

Director, Real Estate

Workplace Strategist

Sourcing Associate

Load 8 more jobs12 jobs at Knotel

Systems Engineer

Greater NYC Area
12 hours ago
As a Systems Engineer at Peloton, you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use at Peloton and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end; including identify areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

Corporate IT Engineer

Integrations Developer- Dell Boomi

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior IT Operations Analyst

Lead IT Operations Analyst

Technology Risk & Compliance Senior Analyst

IT Support Engineer- NY HQ

Director, Global Network Services

Client Platform Engineer

IT Supply Chain Business Analyst

Junior NetSuite Developer

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

IT Operations Analyst

Director, Post Merger Integrations

Load 10 more jobs25 jobs at Peloton

Operations Manager

WeWork Technology
Greater NYC Area
12 hours ago
About the Role  WeWork is looking for an experienced Operations Manager with a strong project management and process background in the digital space to lead the operations efforts within our Developer Platform group. The group’s mission is to enable WeWork to build better products faster.  The person in this role would be responsible for establishing internal mission processes, ensuring effective communication, establishing best practices,

WeWork Labs- System Support

Executive Assistant to CISO

Operations Manager, Developer Platform

Anaplan Model Builder, Finance Systems

Infrastructure Security Engineer, IT

Executive Assistant

Executive Assistant, Cities

Regional Coordinator of Technology

Load 5 more jobs9 jobs at WeWork Technology

Community Operations

Greater NYC Area
17 hours ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Investor Relations Manager

Greater NYC Area
19 hours ago
YieldStreet is looking for a dedicated Investor Relations Manager to enhance the investor experience by having an investor first mentality and finger on the pulse of the competitive B2C sales and customer success industry. As an Investor Relations (IR) Manager you will manage a growing team of IR Associates and play a critical role in acting as the face of YieldStreet to our investors. You will be responsible for creating a best in class standard of customer experience with an eye on increasing participation and engagement in YieldStreet offerings. If you are looking to leverage your experience in sales or customer success at a rapidly scaling fin-tech, apply below.

Lead, Care Management Accreditation

Cityblock Health
Greater NYC Area
19 hours ago
As the Care Management Delegation lead, you’ll spearhead our care management delegation programs, managing the life-cycle from the pre-delegation assessment to on-going management and reviews/audits by our health plan partners. As we grow and scale to new markets and partner with more health plans, you will lead policy development, reporting, and quality improvement strategies that ensure Cityblock remains compliant with state, federal and NCQA regulations. You’ll work cross-functionally across our Clinical, Operations, Data and Product teams to optimize the care management program regulatory performance across each of our partners, including working with care teams and tracking the program through audits and clinical reports. You will be the primary point of contact for our partner Delegation Oversight Committees and leads, ensuring all requirements are met, corrective action plans are completed, new requirements are implemented within our care model.

Director of Professional Services

Greater NYC Area
1 day ago
Our Customer Experience (CX) team is responsible for designing world class experiences for our customers. We partner with our customers to understand their pain points and work towards providing value while driving long-term relationships for mutual success. As the Director of Professional Services, you will lead our implementation efforts from start to finish. You will partner closely with our executive and sales teams to align pre-sales expectations, develop implementation plans, and oversee the operations of the Professional Services team.

Clinical Product Support Specialist, Associate (Ph…

Flatiron Health
Greater NYC Area
1 day ago
The Clinical Support Specialist position primarily focuses on products and services for OncoEMR, our web-based, oncology-specific electronic medical record (EMR) system used by over 2,500 oncology clinicians every day to diagnose, treat and manage patients battling cancer. The Clinical Support Specialist will be responsible for supporting Flatiron’s Support, Implementation, and Account Management teams. Flatiron Support is often the first point of contact that many customers have with Flatiron, making them essential representatives of the Flatiron brand and critical participants in delivering a fantastic end-to-end experience for our customers. We are seeking a dedicated clinical representative to collaborate with Support and other customer-facing teams to ensure that clinical questions are clearly documented and addressed.

Provider Clinical Research Team (Multiple Levels)

Senior Administrative Manager

IT Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Executive Assistant

Associate Clinical Director (NP or PA)

EMR Integration Engineer (Technical)

Clinical Abstraction Manager (RN, NP or CTR)

Partner Solutions Associate/Manager, Life Sciences

Technical Support Engineer, Provider Software

Technical Support Engineer, Abstraction Technologies

Manager, Office Operations

Administrative Assistant

IT Systems Engineer

Director, Patient Safety Programs

Associate Technical Support Engineer, Provider Software

Load 10 more jobs18 jobs at Flatiron Health

Customer Success Representative

Greater NYC Area
1 day ago
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Claims Coordinator

Executive Assistant

IT Contractor

Revenue Operations Analyst

Customer Onboarding Associate

First Impressions Associate

Benefits/401(k) Coordinator

Load 4 more jobs8 jobs at Justworks

VP, Privacy

Tribune Publishing
Greater NYC Area
1 day ago
Tribune Publishing is hiring a Vice President, Privacy to lead our privacy compliance, education, and protection strategy across all businesses and geographies we conduct business. This is a senior level role tasked with the responsibility of ensuring the protection and proper usage of all data, including consumer, in our possession. This position is perfect for the overachiever who loves working in a fast-paced, ever-evolving environment to drive change while rolling up their sleeves on a day-to-day basis. Our ideal candidate has experience with GDPR analysis and implementation within the media and e-commerce industry.

Head of Customer Success

Greater NYC Area
1 day ago
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Manager, Customer Care

Greater NYC Area
1 day ago
The customer experience is the heart of Aircall and we are looking for a tech-savvy individual who is looking to help their team and customers succeed. You will work closely with the Customer Success Leadership to ensure that our support and onboarding teams are providing world class customer experiences as we grow and scale.

Strategic Customer Success Manager

Greater NYC Area
1 day ago
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Client Solutions Manager

Simon Data
Greater NYC Area
1 day ago
The Client Solutions Manager (CSM) role is all about making sure our clients - high growth venture-backed companies and leading enterprise brands - get as much value out of our platform and services as possible. CSMs are responsible for developing deep, trusted-advisor relationships as they work with clients across every phase of the client lifecycle from integration and onboarding, to campaign ideation, launch, and iteration, to partnership review and contract renewal.

Senior Warehouse Associate (subcontractor)

Greater NYC Area
1 day ago
We're looking for a Subcontractor Network Operations Associate - East Coast Warehousing to help build the warehouse network in the Americas. This individual will serve as the face of Flexport with subcontracted warehouses, continually look for ways to improve subcontractor warehouse operations in the U.S. market and implement systems to help drive efficiencies for our squads and clients. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,267
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

NYC Startup GuidesSEE ALL

Best Companies to Work for in NYC
Best Software Engineer Jobs in NYC
Coolest Tech Offices in NYC
Best Sales Jobs in NYC
Best Benefits at NYC Tech Companies
Best Data Analyst & Data Science Jobs in NYC
Best Design Jobs in NYC
Best Marketing Jobs in NYC
How to Get a Job in NYC Tech
Women in NYC Tech
Top NYC Startup Funding Rounds
Your Guide to Cybersecurity in NYC