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NYC Tech Jobs and Startup Jobs

32

Operations Associate

CAIS
Greater NYC Area
30 minutes ago
+29
CAIS is seeking a talented writer/content developer to join the Marketing team as an Associate Content Producer. The candidate will be responsible for developing, curating, and implementing content with the purpose of sustaining the firm’s cohesive narrative as the leading authority on Alternative Investments across all marketing platforms. She/he will produce interesting and insightful content for our target audiences, including our two-sided marketplace of independent financial advisors and asset managers. The ideal candidate will possess a creative, inquisitive, and strategic mind, with a can-do attitude to tackle complex projects; be self-motivated, detail-oriented, have excellent project management and execution skills, and an ability to work independently and as part of a team. A passion for exceptional writing, cohesion, and prior exposure into the finance industry are all musts.

Technical Support Engineer - New York

Plaid
Greater NYC Area
3 hours ago
+18
Technical Support Engineers (TSEs) manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, and technically minded. TSEs are embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. We have aggressive goals, and we work on interesting, cross-functional projects in order to achieve them.

Customer Support Associate I

Gemini
Greater NYC Area
13 hours ago
+29
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Junior Case Management Associate - Property &…

Policygenius
Greater NYC Area
1 day ago
+18
We’re looking for a Junior Case Manager to be on the front lines of our brand new Property & Casualty product vertical! Reporting into the Operations Manager of Case Management, this role will provide back-end support to our sales team and help us develop an exciting new chapter in our growth story. This is a unique opportunity to be a founding member on a rapidly growing team that is going from 0 to 100 real quick!

Director of Operations

Operations Manager - Life New Business

Case Management Associate - Advanced Planning

Junior Case Management Associate - Disability Insurance

Case Management Associate - Life Insurance

Case Management Associate - Property & Casualty

Junior Case Management Associate - Life Insurance

Operations Manager - Case Management

Workplace Experience Manager

Executive Assistant & People Operations Coordinator

Load 7 more jobs11 jobs at Policygenius

Facility Manager

OpenFin
Greater NYC Area
2 days ago
+18
Monitor and maintain cleanliness and organization of the office and be the point of contact for all maintenance requests and schedules. Monitor and maintain pantry spaces on an ongoing basis. Prepare, restock, and maintain throughout the day amenities including water, coffee, tea, and beer. Maintain the supply and cleanliness of all dinnerware. Monitor conference rooms (including ensuring that dry erase markers and whiteboard erasers are sufficiently stocked and tables, chairs, phones and whiteboards are organized and ready for use) as needed. Ensure availability of office resources and materials; order items when needed. Prepare spaces for the hosting of events. Receive mail and package deliveries and put away/distribute accordingly. Schedule pick-ups/deliveries.

Senior Customer Success Manager (New York)

Affirm
Greater NYC Area
3 days ago
+29
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for

Customer Experience Associate

Abacus
Greater NYC Area
5 days ago
+17
The majority of your day will be spent answering incoming support emails and live chat inquiries dealing with how-to questions and technical issues in a knowledgeable and articulate manner. Rooting out customer pain-points and influencing processes around reporting so that we can make data driven decisions. Collaborating with our product and engineering teams, influencing product roadmap and being a knowledgeable resource for your co-workers. Finding creative ways to reduce friction and make our customer experience seamless. Leveraging internal tools to best support customers and increase productivity. Confirming, reproducing, and escalating potential product defects with proper documentation. Creating and updating support collateral. Thoroughly learning as many aspects of the Abacus software to become a true product expert by remaining up-to-date with Abacus’ latest product updates and releases. Other ad-hoc duties as assigned by Support Manager.

Receptionist/Travel Coordinator

Riskified
Greater NYC Area
5 days ago
+19
We are looking for a Receptionist to join our NYC Administration team! In this role you will work closely with our Executive Assistant and Office Manager to ensure a warm, welcoming, and positive experience for all guests coming into the Riskified office. This position requires excellent communication skills, a positive attitude, and a high level of organization in an ever-changing environment. You will communicate regularly with many teams internally, in addition to guests as they arrive.

Global Head of Administration

Riskified
Greater NYC Area
5 days ago
+19
We are looking for an experienced Global Director of Administration to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing. To be successful you should have excellent general and project management skills, communication skills, extensive office and facilities management experience and be well-versed in office procedures and policies. The goal is to ensure all general office support activities are carried on efficiently and effectively to allow the other operations to function properly and seamlessly support the growth of the company.

Customer Support Representative

Riskified
Greater NYC Area
5 days ago
+19
We’re looking for a motivated, experienced, friendly, and organized team member to join our Customer Success Team. The role is full-time with a flexible schedule, including evenings, and occasional weekends. As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Operations Team Lead

Attune
Greater NYC Area
5 days ago
+40
We're looking for an Operations Team Lead to help bring Customer Care at Attune to the next level. The Operations Team Lead will report to the Director of Operations. In addition to providing mentorship and coaching to a growing team of broker operations associates, you'll be the champion for amazing customer experience in Customer Care - building the tools, training, and systems that make delivering that possible.

Network Engineer

IEX Group
Greater NYC Area
5 days ago
Participate in the engineering process as we design, build, and manage the resiliency of our systems. Design, implement, and upgrade WAN/LAN switching infrastructure, firewalls, and VPN. Design and develop network monitoring and reporting tools. Automate the deployment, maintenance, monitoring, and upgrades of our network systems. Influence the design, development, and enforcement of the company’s Network Information Security policy. Capacity planning and performance engineering related projects. Mentor and train staff on network operations.

Broker Success Associate

Attune
Greater NYC Area
5 days ago
+40
We are looking for self-starters with insurance experience who are passionate about helping people and solving problems. This role will support our distribution network which provides insurance solutions to small businesses. You will be interacting with brokers and agents that rely on us to make their businesses more effective and competitive so they can create an amazing experience for their small business customers.

Client Success Manager

Vestwell
Greater NYC Area
5 days ago
Vestwell is expanding and we’re excited about adding a Plan Sponsor Relationship Manager to our client-facing team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone to be the primary point person for guiding a plan sponsor through the process of onboarding and administering their plan with Vestwell. Ideally, you have spent 3-8 years working with advisors, sponsors, recordkeepers and/or TPAs doing plan designs and managing the conversion and onboarding process.

Client Partner - Insurance

Unqork
Greater NYC Area
1 week ago
+26
No-code ability to develop user experience, workflows, rules and integration layer through configuration. Paper processing and data extraction digitization through heavy use of machine learning. Easy plug and play integration with internal systems and external data providers. Advanced analytics to provide insights on productivity and operational risk.

Client Engagement - Technical Implementation Speci…

Unqork
Greater NYC Area
1 week ago
+26
As a Client Engagement Technical Implementation Specialist, you will be responsible for client on-boarding and implementation of Unqork's platform. This includes using your sharp communication skills to gather application requirements, as well as technical knowledge to design and build applications on Unqork's Platform, and guiding clients through UAT. Working with the engagement team, the technical implementation specialist will work at a more granular level to ensure our partners have a seamless experience that fully realizes the power of Unqork to help them accomplish their strategic business goals.

Customer Enablement - Technical Trainer

Unqork
Greater NYC Area
1 week ago
+26
Serve as a solutions focused trainer, run technical workshops and classes and provide post-training customer support. Create and present deeply technical content to internal and external audiences. Work closely with Solutions Architect and Engineering teams, acquiring deep expertise and providing valuable insight as to how to better teach technical aspects of the platform to the customers. Use feedback from training sessions to help drive enhancements to the product.

Customer Success Manager

Teampay
Greater NYC Area
1 week ago
As the Customer Success Manager, you will be responsible for post-sales customer interactions, including on-boarding, initial training and product orientation, and ongoing support. Your ability to act as a liaison between customer and product will be integral to the overall development of the business and happiness of our customers. The feedback you collect will directly shape our product, and your quick, solution-oriented responses will delight customers.

Manager, Plan Compliance

Vestwell
Greater NYC Area
1 week ago
Vestwell is expanding and we’re excited about adding a Manager to our lead our Plan Compliance team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone to lead our effort to administer retirement plans to the Vestwell platform. Ideally, you have spent 5-10 years working with advisors, sponsors, recordkeepers and/or TPAs running plan designs, ADP/ACP Testing, Profit Sharing calculations and administering the 5500 process.

Client Onboarding Associate

Stash
Greater NYC Area
1 week ago
+16
As the Client Onboarding Associate, you will be involved in all facets of Stash's customer onboarding program. This hire will work closely with stakeholders across the company (Product, Engineering, Customer Experience, Compliance) to ensure effective onboarding of clients pursuant to regulatory requirements and Stash's policies and procedures. In order to be successful, the Client onboarding Associate will need to have a strong understanding of the regulatory environment, including customer identification and anti-money laundering rules, to identify risk and escalate concerns while ensuring to protect the firm and the clients.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Operations Associate $59,754
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,368
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $87,943
Min: $12K
Max: $167K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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