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NYC Tech Jobs and Startup Jobs

44

Manager, Technical Operations

Vestwell
Greater NYC Area
18 hours ago
We are on the hunt for a dynamic, organized and driven individual to join our team as the manager of our Technical Operations group. This group sits in between our Sales/Ops and Tech teams and is key to the our ability to scale and operate efficiently. They will be working across our organization to streamline the flow of data both internally & externally, automate repetitive processes and provide MacGyver-like services. This person will manage a team of technical BAs to support our integrations with payroll & HRIS system, integration and configuration of our 3rd party operational tools like Salesforce & Nintex, Data Analytics and the triage and coordination of production issues.

Director of Customer Support Operations

DailyPay, Inc.
Greater NYC Area
18 hours ago
+31
The Director of Customer Support Operations will be responsible for equipping team members with the right tools, as well as creating processes and workflows across the revenue teams and the business, to assist with operating effectiveness and skill development.  They will be in charge of systems and process controls for our CRM (HubSpot), SurveyMonkey (administering partner surveys), Trello (managing the ticket board between PST and Tech/Product), Atlassian (PST page updates) as well as Tableau (backlog reporting). You will focus on enabling Strategy and Operations, specifically focused on the Customer Success Team and collaborating with product, marketing and business operations to develop appropriate assets and processes. You will be driving strategic projects that will enable our CS organization.

Executive Assistant

Fundera
Greater NYC Area
18 hours ago
+36
As an Executive Assistant, you will serve as critical support to our Chief Executive Officer and our 2 Senior Vice Presidents, providing administrative support in all day to day needs. You will be expected to manage their calendars, keep them organized, informed, and on time. In this exciting role, you will have the opportunity to interface with a diverse group of important executives internally and externally, acting as a key representative of Fundera.

Head of Infrastructure

Gemini
Greater NYC Area
3 days ago
+29
As Head of Infrastructure, you will take ownership of and be responsible for evolving our mission critical Trading, Custody, Surveillance, Compliance and Corporate IT infrastructure. Your challenge will be to take us from “good” to “great”: You’ll continue building a team of expert systems, network and datacenter engineers focused on site reliability and automation along the way. As Gemini’s business scales to more locations globally, you’ll level up our global scale and redundancy without compromising operational simplicity, setting strategy and roadmap for how we grow.

Head of Information Security Compliance

Bread
Greater NYC Area
3 days ago
+42
Bread is a technology company that aims to transform the world of paper credit card applications and hidden interest rates by providing leading point-of-sale financing options for merchants across the e-commerce journey. We build tools, technologies and APIs that allow merchants to integrate an installment loan financing and checkout experience anywhere in their customers’ shopping journey. Bread was started in 2015 by financial technology

Operations Associate

Kepler Fi
Greater NYC Area
3 days ago
+22
We are looking for an Operations Associate to take on a broad but critical role in supporting our operational processes across HR, Finance, and Operations. You’ll wear many different hats and tackle a wide array of challenges across these functions as we grow and build our team. This role requires focus, organization, and a self-starting attitude with the ability to execute at a high level. This opportunity provides great exposure to building a company and team from the ground up and play a significant role in shaping its success.

Customer Care Manager

Attune
Greater NYC Area
3 days ago
+40
We're looking for a Customer Care Manager to help bring Customer Care at Attune to the next level. The Customer Care Manager will report to the Director of Operations. In addition to providing mentorship and coaching to a growing organization of associates and team leads, you'll be the champion for amazing customer experience in Customer Care - building the tools, training, and systems that make delivering that possible.

Senior Director, Customer Success (NY)

Affirm
Greater NYC Area
4 days ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Executive Assistant & People Operations Coordi…

Policygenius
Greater NYC Area
4 days ago
+18
The People team is the anchor of Policygenius’ values and culture--and the EA & People Ops Coordinator will play an integral role in building and maintaining that foundation! This position will keep all of the Pg trains running on time with grace and ease. We’re looking for someone who can navigate multiple competing, urgent priorities with seemingly effortless empathy and a “no job too big or small” attitude.

IT Support Engineer

Director of Business Operations

Customer Success Associate - Property & Casualty

Junior Case Management Associate - Property & Casualty

IT Specialist

Director of Operations

Operations Manager - Life New Business

Junior Customer Success Associate - Life Insurance

Client Experience Associate

Insurance Advisor

Operations Manager - Case Management

Case Management Associate - Property & Casualty

Junior Case Management Associate - Life Insurance

Case Management Associate - Life Insurance

Load 10 more jobs15 jobs at Policygenius

Operations Associate

Better.com
Greater NYC Area
4 days ago
+23
About Better.com: We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining smarter technology with an award-winning team of mortgage experts, we’re making homeownership so simple it feels magical. So far, we’ve: Helped more than 10,000 families get home Financed over $2B in loans Saved families an average of $32,000 in fees over the life

Client Success Manager

CompStak
Greater NYC Area
4 days ago
+33
Proactively manage the success of a roster of assigned CompStak customers to deliver consistent value across the entire customer lifecycle. Manage the onboarding of new customers; gain insight into customer goals and expectations and work to provide value in a timely fashion. Coordinate and deliver basic and advanced training, while advising customers on best practices. Resolve customer issues, alone and through collaboration with other CompStak teams; approach all situations with curiosity and creativity. Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews. Perform data-driven reviews and analysis on customer usage and needs to prioritize opportunity and risk; consistently renew and expand customer contracts, meeting and exceeding personal and team goals. Drive customer advocacy in the form of references, referrals, and case studies. Actively participate in the evolution of CompStak; insist on excellence in our own Client Success initiatives. Contribute towards the development of a strong team environment by upholding high work standards. Go the extra mile to ensure our customers are successful!

Customer Success Manager

Teampay
Greater NYC Area
6 days ago
+16
As the Customer Success Manager, you will be responsible for post-sales customer interactions, including on-boarding, initial training and product orientation, and ongoing support. Your ability to act as a liaison between customer and product will be integral to the overall development of the business and happiness of our customers. The feedback you collect will directly shape our product, and your quick, solution-oriented responses will delight customers. Some attributes we’re looking for include:

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
6 days ago
+19
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Desktop Support Specialist

Fundera
Greater NYC Area
6 days ago
+36
The Desktop Support Specialist will contribute to the success of the Company by building and managing our in-house IT infrastructure and systems including developing our operational processes, data systems, desktop/end-user support, and company resource databases and portals. The Desktop Support Specialist will be our in-house technical expert and work across the Company to ensure IT runs smoothly and securely.

Head of Tenant Experience and Operations

REZI
Greater NYC Area
6 days ago
+27
Comprehensive and demonstrable understanding of best practices for property management in a residential real estate leasing context. Strong relationship management orientation with a demonstrable ability to cultivate and build relationships, pipelines and networks proactively and opportunistically. Demonstrated success achieving well balanced, commercially viable and pragmatic negotiated outcomes with external stakeholders through the lifecycle of leasing residential real estate. Effective project and human capital leader with demonstrated expertise and acumen facilitating effective outcomes on a fully distributed basis whilst managing from an operational HQ. Strong reporting and data management skills. Excellent communication and presentation skills (written and verbal), leveraging case specific tools and resourcesDemonstrated results having built and led teams, assessing and coaching others while collaborating with other senior partners to extract maximum value from all pillars of the organization.

Office Coordinator

ComplyAdvantage
Greater NYC Area
6 days ago
+30
Are you a proactive problem solver and an organizational wizard? Our US Ops team at ComplyAdvantage is seeking a dynamic Office Coordinator to join us in NYC! The role calls for a charismatic and intelligent team player to assist in keeping our office running like a well-oiled machine and our people happy. We're looking for a team player who is eager to learn new skills, uber-organized behind the scenes, and always ready to put their best foot forward. A major part of your role will be to help define our company culture and learn skills beyond your job description, so you'll always be challenged and amused.

Listings Relations

IEX Group
Greater NYC Area
6 days ago
In the Listings Relations role, you will be primarily responsible for developing and building meaningful relationships with the corporate issuer community, with the goal of securing corporate listings switches. This is a unique opportunity, as we’ve started with a clean slate to build a listings exchange from the ground up that prioritizes and aligns the interests of issuers and investors.

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
1 week ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Technology Support Analyst

IEX Group
Greater NYC Area
1 week ago
IEX is looking for a Technology Support Analyst to join the Enterprise Infrastructure team with the primary responsibility of supporting end user technologies and related processes for the IEX employee base. You should have strong knowledge of desktop hardware and application technologies, strong problem solving skills, basic networking knowledge, and the ability to communicate complex technology concepts in simple terms. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Product Manager

Revolut
Greater NYC Area
1 week ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,333
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,798
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,611
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $125,777
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
HR Tech, Payments

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