NYC Tech Jobs and Startup Jobs

54

Compliance Specialist

Current
Greater NYC Area
8 minutes ago
Current is seeking a Senior Risk Analyst to monitor customer activity and identify inconsistent spending behavior. The ideal candidate is a highly analytical person that enjoys investigating and problem solving. You must possess strong analytical skills! Your primary role at Current is to communicate with customers regarding unusually high spending or failed ACH transfers. As well as monitor the system for unusual activity such as; identifying and investigating inconsistent transactions within our service. You will also be expected to provide support to the Customer Success Team. We expect high quality interactions with our customers as well as keeping an organized record of customer interactions in order to report on common trends in fraudulent activities.We are looking for a quick learner and a candidate that can handle multiple customers in a timely manner. Someone that excels in a fast-paced environment.

IT Specialist

Stash
Greater NYC Area
1 hour ago
+36
Stash is on a mission to give financial opportunity to all; we want to build financial systems that work for everyone—not just the wealthy. But that takes more than just a mission. It takes great people and an open, inclusive, and diverse environment where innovation and quality can thrive. Stash is looking to bring on a tech savvy, quick thinking IT Specialist to deliver Level 1 & Level 2 helpdesk services to a rapidly growing team. The IT

Operations Associate

Clear Street
Greater NYC Area
12 hours ago
+32
At Clear Street, we are disrupting the institutional brokerage and clearing market by modernizing archaic industry segments with brand new technology. We’re changing the way institutional investors interact with the markets; offering an alternative to working with big banks. Our cloud-based API technology will empower clients to clear, settle, and finance trading activity while accessing real-time risk and position information. Our platform is

Junior Customer Success Associate - Life Insurance

Policygenius
Greater NYC Area
13 hours ago
+18
Become a subject matter expert on our life insurance products through independent, onsite training and development. Master workflows, navigating carrier websites, and our proprietary CRM software . Provide and receive actionable feedback that will help drive efficiency and best-in-class customer experience. Collaborate with other operations teams to continuously improve internal processes and customer experience. Exhibit strong attention to detail while carefully reviewing documents for completion and accuracy. Address clients’ questions about life insurance, the application process, and opportunities to ensure coverage meets individual customer needs via phone, email and SMS. Contribute to the onboarding process by adding to our library of training documentation, modeling best practices, and training newer team members.

Client Experience Associate

IT Specialist

Junior Case Management Associate - Life Insurance

Case Management Associate - Property & Casualty

Case Management Associate - Life Insurance

Operations Manager - Customer Success (Property & Casualty)

IT Support Engineer

Senior Director of Operations

Customer Success Associate - Property & Casualty

Load 6 more jobs10 jobs at Policygenius

Technical Support Manager

Plaid
Greater NYC Area
13 hours ago
+18
The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.

Broker Dealer Operations Manager

Revolut
Greater NYC Area
18 hours ago
+19
As a member of the brokerage operations team you will be responsible for key strategic and tactical decisions, working closely with the Head of Brokerage. This role is to help build and scale the US trading business and help make Revolut a household name in the US through flawless execution of operations and products. 

Head of Customer Success, Americas

ComplyAdvantage
Greater NYC Area
1 day ago
+30
Set the overall vision and strategic plan to maximize customer success. Ensure that a implementation plan is in place for each new customer and take responsibility for a successful on-boarding process, working with the various stakeholders, e.g. their technology team, compliance & risk teams. Provide proactive support to our clients by helping them to increase adoption, improve utilization and take responsibility for minimizing churn and ensuring renewal. Provide ongoing support to our clients, responding to their queries and coordinating across the various ComplyAdvantage teams to solve their problems. Manage relationships with senior stakeholders at our clients (e.g. banks, FinTechs, insurance companies, etc.). Drive cross-sell and upsell and expanding contract revenue in conjunction with the sales/account management team. Recruit, nurture and inspire a superstar customer success team.

Senior Customer Success Manager

Affirm
Greater NYC Area
1 day ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Director, Internal Audit

Justworks
Greater NYC Area
3 days ago
+37
Managing risk is critically important for Professional Employer Organizations (PEOs). We are looking for a Director, Internal Audit to help improve our operations by bringing a systematic and disciplined approach to reporting on the effectiveness of our operational controls. This role will report to the VP, General Counsel and work closely with Finance, Risk & Insurance, Product and the Tech Ops teams to develop an internal audit plan that aligns with Justworks’ strategic objectives. 

A/V Engineer

Information Security Analyst

Manager, Workplace

Office Manager/Executive Assistant

CLEAR
Greater NYC Area
3 days ago
+12
Reporting into CLEAR’s Chief of Staff, this position will provide support and assistance to our CEO, lead our team of EAs, and lead and support all corporate office functions across the company. The ideal candidate will be experienced in people and office management and C suite support.

GM, Enterprise & Digital Identity

Senior Security Engineer

General Manager

Betterment
Greater NYC Area
4 days ago
+42
Betterment for Business is an award winning 401(k) partner that works as hard for your money as you work to earn it. We’re seeking a General Manager to lead a customer-focused b2b business. Our story is one you get - and you’re excited to tell it. We started this business out of frustration with the lack of innovation in the 401k space, and a desire to bring the same values and service available to our retail customers to the employer space. You understand that success is not just about hitting our sales goals today, but empowering an organization to scale for years to come. We have ambitious goals - to be the fastest growing offering in the market - and you’re looking for exactly that sort of career-defining challenge. 

Customer Success Specialist

Lukka
Greater NYC Area
4 days ago
+26
Reconciling large crypto transaction data sets. Normalizing crypto data across all client accounts. Educating customers on crypto accounting . Managing multiple clients on a monthly basis. Understanding the nuances of taxable blockchain events.

Custody Operations Specialist

Gemini
Greater NYC Area
4 days ago
+29
Our team is looking for a motivated professional to support our rapidly growing business. In this role, you will support our Director of Custody Operations in executing the day-to-day maintenance of our custody solution. The ideal candidate will communicate and collaborate cross-organizationally with various departments in the company to ensure that our clients’ assets are secure and that their liquidity needs are being met. This individual will report to the Managing Director of Financial Operations.

Information Technology Support Manager - Winklevoss Capital Management

Associate Enterprise Infrastructure Engineer

Customer Success Manager

Abacus
Greater NYC Area
4 days ago
+17
The primary responsibility of the Customer Success Manager is managing long-term strategic customer relationships to achieve customer satisfaction, cultivate customer loyalty, retain recurring revenue and drive incremental growth. The ideal candidate will have worked in mid-market business development, partnerships or sales and will be well versed in interacting with and presenting to senior leadership within a business, including C-level executives, IT, finance, and operations departments. Internally at Abacus, you will work across Product, Engineering, and Customer Success to ensure successful growth and retention of our customers.

Customer Experience Specialist

Current
Greater NYC Area
5 days ago
Current is seeking an Account Executive to join our team. Your primary role at Current is to be an advocate for the customer while directly impacting business goals by providing data to our product team. This is a great opportunity if you’re passionate about problem solving and the deep role it plays in shaping a product that customers adore. There will be an emphasis on fraud communications as well which may include potentially suspect users in order to prevent loss.

Head of IT

Dashlane
Greater NYC Area
5 days ago
+25
The Head of IT is responsible for the help desk, support, development and maintenance of all hardware and software technology in use internally at Dashlane. They are responsible for the management, direction and development of the IT team. The Head of IT must be a strong manager and leader, capable of hiring, growing and retaining a distributed team across multiple offices worldwide.

Director of Business Development

White Ops
Greater NYC Area
5 days ago
+31
Highly motivated and self-driven. Explain technology with confidence. Exceed new bookings and revenue quotas. Communicate White Ops story with conviction. Bring creative solutions to deals and negotiations. Move fast to identify and qualify sales opportunities. Understand, interpret and negotiate sometimes complex SaaS contracts. Be an expert on our clients’ business beyond their White Ops engagement. Work with Customer Success to deliver an exceptional customer experience. Manage and execute full sales cycle from prospecting to new customer launch. Be the CEO of your book of business.

Customer Success Director

Affirm
Greater NYC Area
6 days ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Operations & Customer Support Associate

Riskified
Greater NYC Area
6 days ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

IT Systems Administrator

AlphaSense
Greater NYC Area
6 days ago
+22
We are a high growth technology company and are looking for an ambitious, experienced IT professional to join our amazing team. We currently have 120 employees at our headquarters in NYC and 260+ worldwide, with both of those numbers expected to continue to grow rapidly. We fundamentally believe that business success comes from hiring the most talented individuals in the world, and we are looking for an experienced, driven professional to help build the information technology group at AlphaSense.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,836
Min: $31K
Max: $88K
Office Manager $61,477
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,663
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $138,852
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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