NYC Tech Jobs and Startup Jobs

15

Associate Director of Client Strategy - Travel

Movable Ink
Greater NYC Area
11 hours ago
+26
The Associate Director of Client Strategy will be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. This is an exciting opportunity to influence some of the worlds largest brands and most sophisticated marketers on innovative programs.

Associate Technical Support Specialist

Braze
Greater NYC Area
1 week ago
+32
People say you’re a great communicator and top-tier problem solver! You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.

Director, Growth (x2)

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Associate Client Onboarding Manager

Bluecore
Greater NYC Area
1 week ago
+24
The Associate Client Onboarding Manager (ACOM) works closely with the Client Onboarding Manager (COM) and Forward Deployed Engineers (FDEs) to create campaigns and provide assistance, accelerating a new customer’s launch and ultimately provide the best possible customer experience in their day-to-day interactions throughout the onboarding process. The ACOM will be empowered to look for ways to improve our internal processes and how we serve customers.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 week ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Client Solutions Analyst

Simon Data
Greater NYC Area
1 week ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Director of Customer Success

CreatorIQ
Greater NYC Area
1 week ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Client Onboarding Manager

Dynamic Yield
Greater NYC Area
1 week ago
+45
Dynamic Yield is looking for a Client Onboarding Manager to join our growing Customer Success department. On-boarding is a pivotal moment in our customers’ life cycle because it is the first time they experience the product and service for themselves. We view ourselves as trusted partners for our customers, and product experts that they rely on us during implementation. Client On-boarding Managers play a crucial role as the bridge between Sales, and Customer Success to set the stage for a long-lasting and successful customer relationship. On a day to day basis, the Client Onboarding Manager works in tight partnership with the Client on the following:

Customer Success Manager

Dynamic Yield
Greater NYC Area
2 weeks ago
+45
The Customer Success Manager assists with project delivery, clarification and explanation of a client’s new product base, and being able to distill the complexities of data into meaningful and useful information for clients’ success. Project management is critical to the success of Success Managers, as they must also be the connecting puzzle piece for internal teams and client expectations. Problem solvers, critical thinkers, and top-notch communicators are primed for success in this role.

Associate Director of Client Strategy - Retail

Movable Ink
Greater NYC Area
2 weeks ago
+26
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. The role will report to the VP of Strategic Accounts and could be in NYC or San Francisco.

Executive Assistant to the CEO

Movable Ink
Greater NYC Area
2 weeks ago
+26
The Executive Assistant will support Movable Ink’s CEO by creating and maintaining a productive working environment. To successfully do this, they must be a proactive self-starter who won’t be shy - they will take the reins with calendar, email, and task management, and serve as a point-person for internal and external communication. This role will involve administrative tasks including calendaring, meeting notes, travel booking, task management, and various special projects. Working closely with the broader Executive Staff, as well as the other administrative staff, the Executive Assistant will help track action items and push deliverables to completion.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
3 weeks ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Client Success Manager

Yotpo
Greater NYC Area
3 weeks ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Client Onboarding Manager

Bluecore
Greater NYC Area
3 weeks ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Administrative Assistant

RTB House
Greater NYC Area
1 month ago
+23
manage general administrative and clerical support; administrate onboarding processes; contact suppliers and vendors; prepare and modify documents including correspondence, reports, memos and emails; cooperate with other departments, especially: Finance, HR, HQ Administration; support sales team in verifying documents; manage supplies and equipment; organize business trips and accommodations; build local manuals and procedures; take care of documentation workflow; contact payroll company.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,892
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $123,570
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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