NYC Tech Jobs and Startup Jobs

19

Manager, Customer Success Workforce Planning

Justworks
Greater NYC Area
1 day ago
+37
In this role, you will be a key influencer for how multiple teams in Customer Success staff for success. In Customer Support, you will help the team understand and coordinate the ideal staffing levels to meet our SLAs and to deliver optimal customer satisfaction. In Account Management, you will guide the distribution of customer accounts to match Justworks’ market expansion model and to minimize customer disruption. Reporting to the VP of Customer Success, you will be working across the team to optimize for the ideal configurations that drive employee and customer happiness.

Director, Internal Audit

First Impressions Associate

Claims & Risk Operations Coordinator

Mandarin-Speaking Associate

AlphaSights
Greater NYC Area
2 days ago
+36
We are seeking a Client Service Associate fluent in Mandarin to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Shanghai office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Shanghai. The ideal candidate is authorized to work in China. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Korean-Speaking Associate

AlphaSights
Greater NYC Area
2 days ago
+36
We are seeking a Client Service Associate fluent in Korean to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Seoul office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Seoul. The ideal candidate is authorized to work in Korea. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Japanese-Speaking Associate

AlphaSights
Greater NYC Area
2 days ago
+36
We are seeking a Client Service Associate fluent in Japanese to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Tokyo office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Tokyo. The ideal candidate is authorized to work in Japan. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Client Protection Associate (January 2020)

AlphaSights
Greater NYC Area
2 days ago
+36
Monitor active projects to flag and mitigate potential risks. Provide guidance to delivery teams on the projects they are working on. Communicate with delivery teams across the business to support their high delivery standards. Design and implement global operational policies and processes that protect our clients. Create and deliver tailored training to our delivery teams. Work with the rest of your team on long-term projects to anticipate, develop and set industry standards in this rapidly growing industry..

Client Protection Associate (2020 Graduates)

AlphaSights
Greater NYC Area
2 days ago
+36
Monitor active projects to flag and mitigate potential risks. Provide guidance to delivery teams on the projects they are working on. Communicate with delivery teams across the business to support their high delivery standards. Design and implement global operational policies and processes that protect our clients. Create and deliver tailored training to our delivery teams. Work with the rest of your team on long-term projects to anticipate, develop and set industry standards in this rapidly growing industry.

Associate Program (Spanish Fluency)

AlphaSights
Greater NYC Area
2 days ago
+36
As an Associate, you’ll act as the connection point between our clients and industry experts. Your role is to understand clients’ knowledge gaps and identify experts with the knowledge that can address them. You’ll need to think quickly yet critically, conduct high-level research on companies and industries, and identify the world’s best experts with the right experience and insights to address our clients’ questions. You’ll spend considerable time on phone and email reaching out to people and assessing whether they possess the knowledge our clients seek, and you’ll connect qualified experts to our clients. 

Administrative Assistant

Welocalize
Greater NYC Area
4 days ago
+20
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Administrative Office Assistant

Welocalize
Greater NYC Area
5 days ago
+20
The Administrative Assistant’s primary purpose is to effectively assist the office through greeting and assisting all on-site visitors, handling all in-coming phone calls, efficiently managing supply inventory, facilities, and vendors, planning internal events and meetings, assisting with HR duties, and other office related projects/duties. MAIN DUTIES The major areas of focus for this role are as follows: Greeting all office visitors

Client Operations Manager

Outcome Health
Greater NYC Area
1 week ago
+23
About Outcome HealthWe Are: A healthcare innovation company Our Strategy:Reinventing in the point of careOur Purpose: Facilitating a better personal OutcomeWhether it’s supporting the diagnosis of a family member or as patients ourselves, we all haveconnections to healthcare. That’s why all of us at Outcome Health are committed to transforming the point of care experience, both for our loved ones and for ourselves.We are looking for people to

Experienced Associate Program

AlphaSights
Greater NYC Area
1 week ago
+36
As an Experienced Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Associate Program (January 2020)

AlphaSights
Greater NYC Area
1 week ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 week ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Client Protection Associate - Immediate Start

AlphaSights
Greater NYC Area
1 week ago
+36
You will be joining a global team at entry-level and you will work closely with our core service delivery teams to ensure our clients are always served to the highest standards. The role requires attention to detail, problem-solving skills, lots of responsibility, as well as constant communication.

IT Support Engineer I

AlphaSights
Greater NYC Area
1 week ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Director of Internal Communications

AlphaSights
Greater NYC Area
2 weeks ago
+36
You are a driven, articulate and creative mid-level Internal Communications expert ready to take the next step in your career: helping a rapidly scaling company articulate and tell its story. You are excited to be working closely with a global, founder-led leadership team in developing our story and taking ownership over AlphaSights’ communications plan. You are passionate about conceiving and driving initiatives that further strengthen our culture and enhance employee engagement. You’re ready to be recruiting, mentoring and developing junior colleagues and to eventually run your own team globally. 

Client Experience Manager

Managed by Q
Greater NYC Area
2 weeks ago
+23
The Client Experience (CX) Manager is responsible for leading the day-to-day operations of our CX team, ensuring that our customers’ issues are resolved efficiently and fairly, delighting them at every opportunity. In this role, you’ll be responsible for developing and scaling our existing team of high-performing associates. You’ll keep the growing team organized, aligned with and accountable to company goals, focused on providing the best possible support experience for our customers.

Localization Quoting Specialist

Welocalize
Greater NYC Area
3 weeks ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

Launch Manager

Pared
Greater NYC Area
1 month ago
+12
About Pared Maintaining a fully-staffed restaurant, every day, is nearly impossible. Trying to do so creates havoc for management and compromises the quality of service for patrons. We’re solving these massively painful problems through our platform. If you're interested in solving a major problem impacting an $800B industry and benefitting both sides of the market, we’d love to meet you! Our team blends expertise from some of the top

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,892
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $123,570
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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