NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

31

Sourcing Associate

Knotel
Greater NYC Area
19 hours ago
+18
Working under our Head of Supply Chain, the Sourcing Associate will be an integral member of our supply chain team and will assist with the product selection, vendor negotiation, and purchasing of fit-out materials to fulfill all Knotel locations. S/he/they will work directly with our design, supply chain, project management, and finance teams while helping Knotel to rapidly scale operations and define an effective sourcing strategy.

Director of Construction and Design, Expansion

IT Service Delivery Engineer

Global Enterprise Manager

IT Service Ops Engineer

Space Operations Manager

Business Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Head of IT

Director, Real Estate

Workplace Strategist

Load 8 more jobs12 jobs at Knotel

Head of Real Estate (New York)

Domio
Greater NYC Area
21 hours ago
+32
As the Head of New York Real Estate, you will rapidly grow our supply of profitable Domio properties by fostering relationships with owners and developers on-the-ground to create customized boutique hotels through master leasing either parts or full buildings. You will also work with our partners to analyze structures for compliance with local requirements and support closing by expediting any regulatory approvals.

Client Success Manager

Updater
Greater NYC Area
1 day ago
+18
Ensure smooth transition from sales, to onboarding, to active usage. Build and maintain strong, long-lasting customer relationships. Host regular training webinars, spreading the good news about Updater’s technology and new product features/initiatives to internal and external stakeholders. Develop a trusted advisor relationship with key customer stakeholders. Guarantee the timely and successful delivery of our solutions. Negotiate upsells and ensure our existing clients renew when the time comes.

Client Success Coordinator

Updater
Greater NYC Area
1 day ago
+18
Lead and support new clients through a 15-30 day on-boarding process. Coordinate all training materials and create and manage internal configuration tickets to ensure a smooth on-boarding process for clients. Act as an additional point of contact for our new and existing clients. Partner with the Success Manager to evaluate data and come up with strategic recommendations for our clients. Manage incoming client tickets in Zendesk. Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the client’s point of view. Assist our Client Success team in the day-to-day operations of accounts, including maintenance, and expansion. Providing meaningful feedback and feature requests from clients to our product team in an effort to help improve the onboarding experience.

Head of Real Estate Operations

REZI
Greater NYC Area
1 day ago
+27
REZI is a diverse and rapidly growing company with the mission of revolutionizing the rental experience. Renting has always been an expensive and inconvenient process for Tenants and time-consuming and uncertain for Landlords. Technology companies hadn’t moved the needle in solving these key problems – until REZI.  REZI’s proprietary technology has transformed the way Tenants and Landlords rent apartments. Founded in 2016, REZI was selected to

Community Operations

Nooklyn.com
Greater NYC Area
3 days ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Associate Director of Real Estate

Common
Greater NYC Area
3 days ago
+33
We are looking for a Real Estate Analyst or Associate Director (dependent on experience), reporting to our CEO who will source and underwrite potential properties for Kin. A large part of this role will include new business development, including building relationships and selling to potential real estate partners. 

Director of Construction

Domio
Greater NYC Area
4 days ago
+32
Domio is looking for a Director of Construction to manage teams to oversee the successful build-outs and renovations of apart-hotel, community and vacation rental projects. This person will work with Real Estate Investments, Project Management, Design, and Operations to ensure that building projects are completed on time, on budget and according to our plans and specifications. This person should be able to juggle multiple projects in various stages simultaneously and communicate cross-functionally across different teams.

Leasing Administrator

Common
Greater NYC Area
4 days ago
+33
Ensure all leases are processed properly and in a timely matter, with a focus on the details. Manage and track pending deals to ensure that nothing falls through. Compile leases to a high degree of accuracy. Process finance and background checks for prospective members. Work with our development team to provide feedback on processes and dashboards to support leasing activity for homes.

CSM Team Lead

Meero
Greater NYC Area
4 days ago
+16
Maintain and develop the relationship with your portfolio in order to increase your client satisfaction and performance. Identify and generate opportunities for cross-selling and up-selling. Manage a growing number of clients and projects simultaneously. Track, analyze and report the performance of your clients, define action plans to maximize the satisfaction and secure the revenue. Ensure the quality of delivery by verifying and coordinating operations internally. Update clients with new products. This will include product placement & training.

Customer Service Operator

Meero
Greater NYC Area
4 days ago
+16
- Phoning for our international customers. - Send and receive calls. - Coordinate photoshoots between clients and photographers. - Follow-up of client files.

Customer Service Coordinator

Meero
Greater NYC Area
4 days ago
+16
• Handle incoming queries on all channels : phone, chat, mail. • Proactively solve our clients’ and partners’ issues. • Synthesize client feedback for all teams within Meero. • Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. • Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. • Ability to understand business process for the purpose of contributing to SOP’s. • Identify skills deficiencies and training needs. • Provide management with feedbacks and proposition on improvements.

Growth and User Success Coordinator - MyMeero

Meero
Greater NYC Area
4 days ago
+16
- Primary objective: make the launch of a brand-new platform from beta testing stage to public launch a success, at the heart of Meero growth strategy. - Develop a deep understanding of our growing user base (what they think, their current habits, pain points…). - Pitch photographers and convey myMeero value proposition. - Define action plans and identify action levers to maximize the platform use & retention. - Track, analyze and report the impact of actions being taken and key evolutions in the way photographers use the platform, conversion rates…

Customer Service Supervisor in NYC

Meero
Greater NYC Area
4 days ago
+16
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organisation. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work. - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs.

IT Specialist

Meero
Greater NYC Area
4 days ago
+16
Install and deploy Macs, PCs and all kinds of hardware with a wire (or not). Perform day-to-day management of user accounts and requests. Anticipate and prepare the onboarding of our new Meeronautes. Provide technical support (level 1 and/or 2). Track orders, returns, and juggling of all kinds. Contribute to the good management of the park and the assets (hard, soft, network, etc ...). Write and update simple and effective tutorials. Carry out the expected reports.

Operations Manager

Meero
Greater NYC Area
4 days ago
+16
As Operations Manager, you will cover many aspects of our growing activities while managing international accounts from our marketplace business. You will be in charge of the operational deployment, project delivery & business relationship for those large clients. Manage global operations for large accounts that often shoot in dozens of countries; Manage key accounts' relationship; Guaranty the delivery of multiple projects with internal ops teams. Understand the business needs of merchants in a dynamic environment and serve as the primary relationship liaison for business, technical and high priority customer service escalations;

Strategic Relationship Director

Honest Buildings
Greater NYC Area
4 days ago
+23
Honest Buildings is seeking an experienced Strategic Relationship Director. In this role, you will be the ultimate business owner of our most strategic high level accounts. The Strategic Relationship Director will be responsible for driving growth through renewals, partnering with sales to close upsell and cross-sell opportunities, and meet pre-set revenue targets. The ideal candidate is a self-starter, strategic thinker, extremely organized, and is a growth-minded relationship builder.

Member Support Specialist

Common
Greater NYC Area
4 days ago
+33
We are looking for a personable and self-motivated critical thinker to join our team as our members’ main point of contact for questions related to their life at Common. If you join our team, you’ll play an invaluable role in setting the tone of every member’s experience in Common. This is an entry-level position with strong career development and the opportunity for growth within the organization.

Customer Success Manager

Common
Greater NYC Area
4 days ago
+33
Common is seeking a Customer Success Manager to support our growing community of members. As a key member of Common’s Customer Success & Experience team, you will manage the relationship between Common and the members in your portfolio of homes. You will serve as the face of Common to your members, ensuring that their experience living with us is a great one.

Customer Success

REZI
Greater NYC Area
5 days ago
+27
The Tenant Success team’s main responsibilities are to ensure every client has an exceptional apartment rental experience, assist clients through the online REZI application process, review application qualifications, and oversee communications between Property Manager and Tenant to ensure timely support for unit issues. As a Tenant Success Application Associate, you’ll play a critical role in driving business growth while expanding REZI’s mission of transforming the real estate industry. You’ll have the opportunity to learn about every part of our business as you’ll be working cross functionally with the Real Estate, Product, Engineering and Finance teams to enhance the client experience.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC