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NYC Tech Jobs and Startup Jobs

90

Director, Post Merger Integrations

Peloton
Greater NYC Area
1 hour ago
+27
We are looking to hire an individual who possesses a high level of integrity and personal accountability. The successful candidate will be a proactive team player with a bias for action who demonstrates great attention to detail. The Director of Post Merger Integration will help develop and refine the company’s in-house PMI capabilities, creating a standard playbook with repeatable processes. For each M&A transaction, this person will oversee the due diligence process, create the integration plans, project manage multiple integration work streams, identify issues and drive decisions while coordinating with key stakeholders throughout Peloton.

IT Operations Analyst

Systems Engineer

Corporate IT Engineer

Integrations Developer- Dell Boomi

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior IT Operations Analyst

Lead IT Operations Analyst

Technology Risk & Compliance Senior Analyst

IT Support Engineer- NY HQ

Director, Global Network Services

Client Platform Engineer

IT Supply Chain Business Analyst

Junior NetSuite Developer

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Load 10 more jobs25 jobs at Peloton

Application Support Analyst

Quartet Health
Greater NYC Area
4 hours ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Executive Assistant

WeWork Technology
Greater NYC Area
6 hours ago
+40
Based in New York City, the Executive Assistant will partner with the VP, Global Revenue Optimization and help with all  executive support responsibilities. Additionally, this individual will also support the day to day operations of the Global Revenue Optimization team .  Success is achieved by being proactive, efficient, and with the use of high judgement to prioritize, plan, and execute key administrative tasks including professional interaction with internal and external business partners, coordinating meetings and travel, and managing team-wide events. Knowledge of and experience in the technology or hospitality industries will be beneficial but not mandatory.

Operations Manager

WeWork Labs- System Support

Executive Assistant to CISO

Operations Manager, Developer Platform

Anaplan Model Builder, Finance Systems

Infrastructure Security Engineer, IT

Executive Assistant, Cities

Regional Coordinator of Technology

Load 5 more jobs9 jobs at WeWork Technology

Customer Success Manager

Trustpilot
Greater NYC Area
8 hours ago
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Client Solutions Architect

Lifion by ADP
Greater NYC Area
11 hours ago
+30
 About us We are a special venture within a large established company. We are “re-writing the rules” and defining our own standards for success. We have access to the resources of a Fortune 500 with the velocity of a startup. Our team is high powered and committed: we expect the same from every person we hire. Our industry is at the beginning of a transformational shift and we intend to lead it. We are building products and services to help both

Director of Professional Services

Kustomer
Greater NYC Area
1 day ago
+19
Our Customer Experience (CX) team is responsible for designing world class experiences for our customers. We partner with our customers to understand their pain points and work towards providing value while driving long-term relationships for mutual success. As the Director of Professional Services, you will lead our implementation efforts from start to finish. You will partner closely with our executive and sales teams to align pre-sales expectations, develop implementation plans, and oversee the operations of the Professional Services team.

Customer Success Representative

Justworks
Greater NYC Area
1 day ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Claims Coordinator

Executive Assistant

IT Contractor

Revenue Operations Analyst

Customer Onboarding Associate

First Impressions Associate

Benefits/401(k) Coordinator

Load 4 more jobs8 jobs at Justworks

Manager, Customer Care

Aircall
Greater NYC Area
1 day ago
+22
The customer experience is the heart of Aircall and we are looking for a tech-savvy individual who is looking to help their team and customers succeed. You will work closely with the Customer Success Leadership to ensure that our support and onboarding teams are providing world class customer experiences as we grow and scale.

Strategic Customer Success Manager

Trustpilot
Greater NYC Area
1 day ago
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Senior Warehouse Associate (subcontractor)

Flexport
Greater NYC Area
1 day ago
+24
We're looking for a Subcontractor Network Operations Associate - East Coast Warehousing to help build the warehouse network in the Americas. This individual will serve as the face of Flexport with subcontracted warehouses, continually look for ways to improve subcontractor warehouse operations in the U.S. market and implement systems to help drive efficiencies for our squads and clients. 

Head of Workplace & Real Estate, North America

Collibra
Greater NYC Area
1 day ago
+34
As the senior manager in the region, you will be responsible for Collibra’s offices across North America, ensuring they operate seamlessly, reflect company culture and values, and are places where Collibrians love to come to work! This role will oversee our main office in New York and satellite locations across North America. Touching on everything from office safety and security to the snacks that we provide, the Head of Workplace and Real Estate will impact nearly every person that comes through our door. They will also work closely with our partner teams around the globe to develop programs, processes, and procedures, and ensure they are successfully implemented at each site. 

Customer Advisory Director

System Engineer

Senior Manager, Services Portfolio

Onboarding Engineer

Application Support Engineer

Premium Support Engineer

Load 3 more jobs7 jobs at Collibra

Customer Service Specialist

CLEAR
Greater NYC Area
1 day ago
+12
Handle day-to-day customer inquiries via phone, email, and chat using your best judgment and discretion for optimal solutions. Deliver service excellence while resolving escalated and sensitive issues via phone, email, and social media channels. You’ll be empowered to determine the best course of action to protect the CLEAR brand and optimize our customer retention strategy. Work with the Customer Service team to spotlight and help problem solve customer experience pain points. When necessary, attend CLEAR events serving as the embodiment of CLEAR’s customer obsession  Own weekend and evening coverage as needed, in collaboration with the rest of the team, maintaining CLEAR’s customer centric values.

GM, Enterprise & Digital Identity

VP, Growth Operations

SVP, New Verticals

Receptionist

Load 1 more jobs5 jobs at CLEAR

Sr. Customer Success Manager (Commercial)

Box
Greater NYC Area
2 days ago
+19
In this full-time role you will work with new and existing SMB customers (small and medium sized) to ensure they are supremely successful with and delighted by Box. It is your responsibility to effectively onboard these accounts onto our services, spur usage in the early stages and ongoing, ensure Box is delivering tremendous value and positive outcomes for our customers. You will work with your customers to proactively drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and educating customers on how it can benefit them. If you love working with customers and thrive in a fast-paced environment, then we want to talk to you.

Customer Success Manager, Tech

CB Insights
Greater NYC Area
2 days ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading Competitive Intel/ Market Research groups along with Corporate Strategy and Innovation teams. This position delicately establishes strong customer relationships while consistently illustrating the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.Key Responsibilities:

Customer Success Manager, CPG & Retail

Customer Success Manager

Director of Infrastructure

GRC Analyst

Squarespace
Greater NYC Area
2 days ago
+31
Our GRC team is looking for a creative, diligent, technical, and experienced IT compliance and security risk professionals with a background in SOX IT controls implementation, regulatory controls requirements, process improvement, and security risk analysis.

Director, Enterprise

International Strategy & Operations Lead

IT Systems Engineer

Associate Director of Client Strategy - Retail

Movable Ink
Greater NYC Area
2 days ago
+25
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. The role will report to the VP of Strategic Accounts and could be in NYC or San Francisco.

Executive Assistant

Managed by Q
Greater NYC Area
2 days ago
+10
We’re looking for a hard-working and highly organized Executive Assistant to provide administrative support for our SVP of Growth & Business Operations. The ideal candidate will be experienced in providing strong c-level support within a dynamic, fast-paced startup. The Executive Assistant will be responsible for everything from calendar management and travel coordination to assisting with various projects and tending to daily needs as they arise. The individual in this role must possess a strong sense of urgency and exhibit professionalism, proactivity, and resourcefulness while handling matters in a timely manner.

Customer Success Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
2 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

VP of Solutions

Ocrolus
Greater NYC Area
2 days ago
Ocrolus is seeking a well-rounded VP of Solutions with sales and technology acumen. The ideal candidate has at least a decade's experience delivering enterprise SaaS solutions, especially financial API's. The role will be responsible for managing pre-sales technical conversations, implementing client integrations as well as customer success and upselling.

Customer Support Specialist

Frame.io
Greater NYC Area
2 days ago
+45
Bring your authenticity, empathy, and curiosity about our industry to help our client base of amazing creators use our product. Let's chat!   About Frame.io Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world.  We’re backed by Accel, SignalFire, FirstMark, Jared Leto, and a host of other amazing investors. Our market-leading product is used and

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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