NYC Tech Jobs and Startup Jobs

128

Customer Journey Associate

Squarespace
Greater NYC Area
15 hours ago
+31
You will raise the bar by powering a data informed approach to customer targeting and campaign measurement. With a keen eye and meticulous attention to detail, you will support our expansion into new markets and other forms of direct communication including push, in-app and onsite messaging. You will be a part of a growing team, focused on transforming Outbound Marketing as a revenue-driver for the company. This position is based out of our New York headquarters and reports to the Head of Audience Strategy (CRM).

Facilities & Workplace Services Lead

Director, Enterprise Growth

Senior Infrastructure Security Engineer

CLEAR
Greater NYC Area
15 hours ago
+12
The Senior Infrastructure Security Engineer will be responsible for coordinating with all aspects of the company to assess, design, and implement various security processes and controls. You and your team will be responsible for reviewing and testing our new services before release, partnering closely with our infrastructure and development teams to produce innovative and secure solutions. The right person for this role has a strong drive to solve security challenges within a rapidly expanding environment, and the desire to implement best-in-class security measures using cutting edge technology. Additionally, the right person has a strong track record of delivering high-quality security solutions in a hyper-growth environment where priorities shift quickly.

IT Support Specialist

SVP, New Verticals

GM, Enterprise & Digital Identity

Sr. Customer Success Manager - US

Gameffective
Greater NYC Area
15 hours ago
+15
At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value.

Customer Success Manager

Box
Greater NYC Area
15 hours ago
+19
This role works with new and existing business and enterprise customers to ensure that they are supremely successful with and delighted by Box. You will be responsible for effectively onboarding these accounts onto our services, spur usage in the early stages and ongoing, and build high customer satisfaction. You will work with your accounts actively to drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and then communicating that product to the users. 

Sr. Customer Success Manager (Commercial)

TechOps Systems Support Admin

Movable Ink
Greater NYC Area
15 hours ago
+26
The role of TechOps Systems Support on the Business Systems team is to be the main point of contact for access internally to Movable Ink’s Platform. This role will get to work cross functionally in supporting the Product team, as well as the Sales, CX and Marketing teams on a day-to-day basis. In additional to Access requests, this role will handle requests for additional system adjustments and will have a hand in maintaining and documenting the system, with an opportunity to help shape changes to our product and our systems. 

Studio Front Desk Crew

Peloton
Greater NYC Area
16 hours ago
+27
We are seeking passionate, customer service focused, positive and hard-working individuals with a love for health and fitness and an excitement for Peloton. We are looking for someone with excellent interpersonal skills whose main focus is creating an environment where everyone feels welcome. 

Senior NetSuite Developer

Integrations Developer- Dell Boomi

IT Technical Business Analyst - Data Integrations

Junior NetSuite Developer

Client Platform Engineer

Network Engineer

Showroom Manager - Upper East Side

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Manager, Reverse Logistics (Repair and Refurb)

Accessories Merchandiser

Prototype Shop Manager

Mailroom Clerk

ERP Functional Specialist

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

IT Business Analyst - Finance

Senior Director, Supply Chain Systems

IT Support Engineer

VP/GM, Guest Experience (Peloton Studios)

Load 10 more jobs22 jobs at Peloton

Director of Real Estate

Common
Greater NYC Area
16 hours ago
+35
Common is seeking a Director of Real Estate to build and manage our real estate pipeline in Boston and other East Coast markets. The Director of Real Estate will be responsible for sourcing potential acquisition and partnership opportunities, building and managing relationships with local developers, brokers and investments groups, as well as running the deal process and financial analysis

Office Manager

Domio
Greater NYC Area
1 day ago
+32
Ensure organizational effectiveness and efficiency in the office and be the first point of contact for building management. Develop office communication protocols and streamline administrative procedures. Direct maintenance, mailing, shipping, supplies, and cleaning. Be the point of contact for all HQ and remote employee requests and work closely with our IT Reliability Engineer for all IT concerns. Manage relationships with service providers and vendors. Work alongside our People Team to oversee office policies. Greet visitors hospitably and ensure communication with the visitors’ host. Own the new hire onboarding process and assist with new hire orientation. Maintain office inventory, conference rooms, kitchen, and consistent upkeep of other office amenities such as the dishwasher, coffee machine, etc. Promote company culture by organizing the company events calendar.

Technical Support Engineer

Cockroach Labs
Greater NYC Area
1 day ago
+20
Provide phenomenal service for both our open source users and Enterprise customers across our various support channels: chat, forum, Github, and phone. Develop deep technical expertise in CRDB and accompanying technologies. Recognize patterns among user issues, and suggest ways to improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to drive those improvements home. Assist in developing and iterating on our support processes and systems.

Customer Success Manager

Aircall
Greater NYC Area
1 day ago
+33
Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

Global Enterprise Manager

Knotel
Greater NYC Area
1 day ago
+18
Reporting directly to the Global Head of Enterprise, the Global Enterprise Manager will be a key point of contact during prospective members’ Knotel experiences. S/he will lead negotiations with C-Level executives and/or brokers, ensuring that they receive excellent customer service and further Knotel’s reputation as an essential disrupter of commercial real estate. Our team embraces curiosity, integrity, hospitality and tenacious problem-solving, and the Enterprise Manager will contribute to this culture while pushing us to innovate and do our best work.

Manager, Real Estate Transactions

Space Operations Manager

IT Service Delivery Engineer

Chief of Staff

Workplace Strategist

Head of IT

Director, Real Estate

Senior Manager, Enterprise Solutions

Load 5 more jobs9 jobs at Knotel

Senior Customer Success Manager

CB Insights
Greater NYC Area
1 day ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

COO

IT Engineer

IT Ops Lead

Senior Analyst, Cyber Security

Load 1 more jobs5 jobs at CB Insights

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
1 day ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Client Success Manager

Yotpo
Greater NYC Area
1 day ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

UPWARD | Yext Rotational Program

Yext
Greater NYC Area
1 day ago
UPWARD is a unique opportunity for individuals looking to join one of the fastest growing tech companies in NYC. Yext’s mission is perfect information everywhere, and the mission of UPWARD is to develop future leaders by empowering, mentoring, and enabling them to innovate and learn across a variety of teams, products, and focus areas. Yext is looking for exceptional candidates to join our founding rotational program. The 18-month accelerated program is designed to jumpstart your career in technology. The program provides participants with a foundational understanding of Yext technology and business knowledge through rotations within departments like operations, revenue, strategy, and marketing. We are building a world-class team pioneering the brand-new category of DKM. As we work to hit aggressive goals, this program will play a key part in the continued growth and success of Yext.

Senior Manager, Security and IT Compliance

Client Success Manager, Mid-Enterprise

Senior Manager, IT Audit

Network Engineer

Associate Client Success Manager, Mid-Enterprise

Director, IT Infrastructure and Operations

Associate Client Support Specialist (Bilingual - English/Spanish)

Load 4 more jobs8 jobs at Yext

VP of Customer Support

DigitalOcean
Greater NYC Area
1 day ago
+25
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

Director, Organizational Development

IT Specialist 

Enterprise Security Engineer, IT

WeWork Technology
Greater NYC Area
4 days ago
+40
The Ie Security Engineer will be responsible for securing and hardening The We Company’s infrastructure including but not limited to systems, networks, endpoints, SaaS integrations, and IoT devices. The engineer will work closely with We’s Corporate and Building Technology, Product, and Engineering teams to ensure the security of our infrastructure. The ideal candidate with be tenacious, vendor agnostic and familiar with large internal networks and systems. You will participate in security reviews of our infrastructure, help with research, and test new technologies.

Director, Corporate Systems

Response Specialist, Product Support

SaaS Application Administrator

Customer Support Associate (Night Shift - Remote)

Aircall
Greater NYC Area
4 days ago
+33
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Customer Support Associate

Transfix
Greater NYC Area
4 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
4 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,878
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,763
Min: $40K
Max: $150K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,529
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,846
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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