NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

6

Client Experience Manager

Luster
Greater NYC Area
2 days ago
+15
The Client Experience Manager is a client facing role, responsible for operational execution, communication, and project management with our clients. This role is all about maximizing the value our clients receive from our products, and fostering a long term relationship.

IT Ops Helpdesk, Lead Technician

Pinterest
Greater NYC Area
3 days ago
As an IT ops helpdesk lead technician you will be the tier 2 customer service and technical escalation point for all of our tier 1 technicians. You'll need to find gaps within the daily processes and work with the entire operations team in creating scalable and sustainable solutions. You will work in a fast paced environment and be challenged to think on your feet and make quick decisions based on the core mission which is to provide joy through frictionless support that is globally consistent. 

User Safety Assistant

Hinge
Greater NYC Area
4 days ago
+29
Hinge is looking for a User Safety & Compliance Assistant to work on our User Safety team to help build out the Hinge Community free of bad actors and to ensure our member base is comprised of meaningful, authentic relationship seekers that are of age and genuine in their intentions on the app. You will work in collaboration with our User Safety department to ensure all our members are 18+ and communicate with our Member Services team to preserve a great user experience throughout onboarding and profile creation. 

Director of Customer Success

CreatorIQ
Greater NYC Area
5 days ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Facilities Manager

Hinge
Greater NYC Area
1 week ago
+29
Hinge is looking for a Facilities Manager to join the team. As the newest addition to the Ops team, you will manage the operational effectiveness and efficiency of the most beautiful office in NYC. The Facilities Manager will ensure the consistent cleanliness, functionality, and security of our office. You will be responsible for the maintenance and improvement of our infrastructure and equipment, serve as the point of contact for all outside vendors and contractors, and facilitate our office expansion as we scale.

Overnight Communications Analyst

Citizen
Greater NYC Area
3 weeks ago
+23
Citizen is hiring. We invite you to apply to join our Safety Operations Center. About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other. The network is powered by technology that generates instant alerts about crime and other emergencies - as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,333
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,798
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,611
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $125,777
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
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