Entry Level Best Operations Jobs in NYC | Built In NYC

Entry Level Operations Jobs in NYC

91

Customer Support Associate

Transfix
Greater NYC Area
3 hours ago
+15
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
3 hours ago
+15
Transfix is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable service, Transfix is changing the world of transportation one load

Partner Manager

Managed by Q
Greater NYC Area
5 hours ago
+10
About Managed by Q: Managed by Q is the platform for office management. We help the world’s leading companies build, design, staff, and manage their workplaces. By connecting office operations teams to dedicated workplace experts and top commercial service providers, Managed by Q enables companies to create inspiring offices and deliver a great workplace experience for their teams. Managed by Q was founded in 2014 with a vision of changing how we

Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
11 hours ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers. Master all carrier workflows, application and underwriting processes and software systems necessary to carry out your responsibilities. Collaborate with other operations teams (sales, customer service, customer success, and quality assurance) to ensure a seamless and transparent customer experience.

Agent Team Assistant - Westchester

Compass
Greater NYC Area
11 hours ago
+21
As a Team Assistant, you will provide support to an agent team lead at Compass, to ensure the team can focus on what they do best. Anticipating the needs of the lead and the team, you resolve operational and administrative issues before they arise. You represent the team, serving as a great first impression and the initial point of contact. You will be responsible for incoming requests, directing emails and calls to appropriate contacts, flow of correspondence, and more. 

Office Administrator - Armonk

Agent Success Coordinator - Manhattan

Agent Team Assistant - Brooklyn

Agent Success Manager - Westchester

Agent Team Assistant

Load 2 more jobs6 jobs at Compass

Customer Experience Associate

Better
Greater NYC Area
18 hours ago
+16
A Better company We believe homeownership is valuable. Here’s why: Not only has homeownership historically been one of the most reliable ways to build wealth, it also strengthens ties to community and contributes positively to overall well-being. The way the mortgage industry operates today makes it harder and harder for people to consider homeownership -- so we set out to change that. The traditional mortgage process is designed to confuse,

Corporate Account Manager

Grubhub
Greater NYC Area
1 day ago
+24
You are a talented Account Manager who loves to help others and enjoys building and maintaining client relationships. You will be the primary contact for a portion of our premier corporate client base and will be responsible for managing many aspects of the client’s interaction with the company.  You are capable of interfacing with senior level contacts via phone and in-person meetings in order to understand the clients’ needs and develop solutions to accomplish their goals.

Office Coordinator (NYC)

Client Relations Associate

Compliance Associate

Paxos
Greater NYC Area
2 days ago
+22
About Paxos Paxos' mission is to modernize finance by mobilizing assets at the speed of the internet. Paxos is building a future where all assets--from money to gold to securities--will be digitized and move instantaneously, 24/7. Settlement risk will cease to exist, so trillions of dollars of trapped capital can go to work in a global, frictionless economy. (Check out our Twitter feed for the latest news and information.) Our Products include:

Customer Education and Knowledge Manager

Gameffective
Greater NYC Area
2 days ago
+15
  We are looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team. you will implement and execute scaled training programs that drive product usage and value for Gameffective’s customers. You will execute our customer training systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education. Responsibilities:  Design and develop custom

Customer Support Representative

SEVENROOMS
Greater NYC Area
2 days ago
+24
About the Role We are looking for a passionate Customer Support Representative with at least 1-3 years worth of experience in the Customer Support realm to help drive our support processes in collaboration with the Customer Success, Product, and Engineering teams. You will work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring

Director, Digital Business Operations

Discovery Digital Media
Greater NYC Area
3 days ago
This role will manage the daily business operations of the direct-to-consumer business of Discovery Golf. This will include analyzing data on the business and making actionable recommendations to improve performance, managing business relationships with digital partners, coordinating with regional Discovery offices, and managing vendors and suppliers.

Customer Success Manager

Abacus
Greater NYC Area
3 days ago
+17
At Abacus, we're reimagining the way businesses move money, starting with the first real-time employee expense system. We’re excited about building tools that are not only effective but enjoyable for everyone to use. Creating the best customer experience drives us - we love hearing everyday how what we're working on is saving our customers time and headaches.

Associate Referral Agent

OnDeck
Greater NYC Area
4 days ago
+26
The Associate Referral Agent role presents an exciting opportunity to start your career at OnDeck. This unique position is suited for a bright junior agent excited by the prospect of joining a fast-growing team within OnDeck. By helping businesses that OnDeck could not fund internally to find financing with one of our lending partners, you will learn about our products, become an industry expert, and help identify market trends that will directly impact the direction of our business.

Client Experience Manager

Movable Ink
Greater NYC Area
4 days ago
+18
The Client Experience Manager (CXM) is primarily responsible for owning and maintaining positive client relationships. The CXM will focus on program growth and strategic thought leadership in addition to overseeing day-to-day processes, relationships and issue management for our clients.

Client Experience Associate - Life Insurance

Policygenius
Greater NYC Area
4 days ago
+18
Ensure a seamless and transparent customer experience with regular status updates and an emphasis on customer retention and speed to conversion. Coordinate with appropriate vendors to schedule, reschedule, and track insurance exams and phone interviews for concierge clients. Collaborate with the case management team with follow-up on outstanding requirements from customers and conduct regular customer follow-up on outstanding underwriting requirements. Address customers’ questions about the underwriting process, carrier requirements and other service issues. Communicate adverse underwriting decisions (impaired risk, postpones and declines) with empathy and tact. Master the workflows and software systems necessary to carry out your responsibilities. Partner with the Team Lead and/or Manager to resolve customer escalations as they relate to all parts of the sales and underwriting funnel.

Well Being Manager

Celonis
Greater NYC Area
5 days ago
+12
The Well Being Manager to run the daily operations of our NYC office and create an positive experience for our employees. The ideal candidate will wear many hats in a hybrid role that will involve office management, event planning, and employee experience.

Office Assistant

IPONWEB
Greater NYC Area
5 days ago
Office Assistant New York, NY IPONWEB is an industry pioneer and world leader in the engineering and operation of highly customized, real-time media trading systems for publishers, advertisers, agencies and innovative technology companies. With more than 12 years’ experience driving innovation in the ad exchange and real-time technology space, IPONWEB is the 'behind the scenes' technology provider that many of the world's leading industry

Office Operations Manager

Policygenius
Greater NYC Area
5 days ago
+18
Level up our onboarding program at company, department, and new hire levels. Continue to assess and iterate on the program design and administration to stay ahead of scale. Manage all aspects of office facilities and operations. This includes owning the budget, managing our food, beverage, and cleaning service vendor relationships, supervising our receptionist/coordinator, stocking our supply closet, liaising with building management, and everything in between! Plan, project manage, and maintain budget for potential office space expansion. Identify, conjure up, and plan creative ways to engage employees and build community--from company-wide events, to fun office team activities, to employee recognition concepts, to birthday/anniversary celebrations, to affinity groups. Build and leverage relationships with internal and external stakeholders to keep the pulse on what is/is not working within the employee engagement and people ops realms. Lean in on other special projects as needed by leadership.

Junior Customer Success Associate

Policygenius
Greater NYC Area
5 days ago
+18
Address clients’ questions about life insurance, the policy they’re applying for and the application process via phone, email and SMS. Work with insurance carriers to advance client applications from approval to activation. Master the workflows and software systems necessary to carry out your responsibilities. Provide actionable feedback from clients to drive process and product improvements. Collaborate with other operations teams (customer service, case management, inside sales, and quality assurance) to provide a best-in-class customer experience. Exhibit an extreme attention to detail while carefully reviewing documents for completion and accuracy. Become a subject matter expert on DocuSign and Adobe Acrobat or other similar products. Contribute to the onboarding and training of newer team members. Have fun in a friendly and collaborative team environment.

Customer Experience Associate

Updater
Greater NYC Area
5 days ago
+18
As our Customer Experience Associate, you’ll be on the frontline to help us understand how we can improve all aspects of our product and service, as well as help us to build out processes to streamline and share customer insights with our Product team. A typical day will include responding to user inquiries via phone, email, live chat, and social media, researching and updating our partnership databases, helping to connect users to reputable moving companies, brainstorming proactive customer engagement campaigns, and more. Best yet, you’ll work alongside an extremely dedicated and motivated team that’s truly dedicated to your success.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

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