Entry Level Operations Jobs in NYC

60

Operations Manager (Acquiring Integrations) - US

Revolut
Greater NYC Area
12 hours ago
+39
As the first person on the team solely responsible for US expansion, you will be directly contributing to increasing the acceptance rate in the US, decreasing the top-up cost in the US, you will own the vendor relationship, and drive business development with local partners

Service Design, Technical Support Analyst

Peloton
Greater NYC Area
15 hours ago
+27
As a Technical Support Analyst in the Member Support organization, you will be among the team’s experts on how Peloton hardware, software and tools work. You will continuously invest in building this knowledge to ensure depth and technical proficiency in the organization. In this role, you will partner with other departments to represent technical and quality issues reported via Members and agents in order to quickly identify issues and make improvements. You will also manage the processes for dealing with bugs and emergencies. Finally, you will maintain all of the documentation and technical material upon which agents execute in interactions with Members.

Office Experience Coordinator

AlphaSights
Greater NYC Area
1 day ago
+36
AlphaSights is looking for an organized, enthusiastic Office Experience Coordinator to help us run things efficiently in our fast-growing office in New York. A successful candidate will embrace a 'whatever-it-takes' mantra to roll up their sleeves and achieve team goals.

Experienced Associate Program

Application Support Engineer

Associate Client Partner

Curalate
Greater NYC Area
1 day ago
As an Associate Client Partner you will be tasked with going after that next big account. You will engage decision makers and demonstrate how our solutions can help them command attention in this visually driven world. You will be given the independence to get creative with your pitch and craft attention-grabbing emails in a quality over quantity focused environment. You will work closely with one of our Client Partners and receive invaluable career coaching and mentorship!

Senior Customer Success Manager (Managed Service)

Smartly.io
Greater NYC Area
1 day ago
+34
As a Senior Customer Success Manager in a managed services team at Smartly.io, you will execute the Facebook advertising campaigns for our biggest managed service customers and drive customer engagement. You function as the crucial link between customers, Facebook, and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Customer Experience Associate

Transfix
Greater NYC Area
1 day ago
+26
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Manager, Customer Support Operations

Newsela
Greater NYC Area
1 day ago
+43
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Customer Success Manager

Aircall
Greater NYC Area
2 days ago
+39
Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

Customer Service Representative

Major League Baseball
Greater NYC Area
3 days ago
+48
We are currently looking for Seasonal employees with strong customer service experience and a team-oriented spirit to provide exceptional service to our subscribers. You will respond to customers inquires regarding billing, product information, e-mails, technical support and general programming information in this fast-paced environment. 

Coordinator, Medical Administration

Receptionist

Field Operations Manager - Construction

OnSiteIQ
Greater NYC Area
3 days ago
+23
As a Field Operations Manager at OnsiteIQ, your work will be critical in ensuring the growth and reliability of our data collectors used across our rapidly growing network. Your day-to-day activities will include overseeing our field operations team who are tasked with collecting 360 degree visual data on construction sites. You'll be expected to set clearly defined objectives, workflows, and coordination to ensure those out in the field maintain a healthy relationship with construction site stakeholders.

Delivery Associate

Feather
Greater NYC Area
3 days ago
+33
Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices. Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person . Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal. Assist in loading the delivery vehicle each day with furniture for delivery to customers.

Customer Success Manager

CB Insights
Greater NYC Area
3 days ago
+40
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include some of the world’s leading corporate Strategy and Innovation groups. This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.

Deal Operations Analyst

Movable Ink
Greater NYC Area
3 days ago
+38
As our Deal Operations Analyst, you will get hands on exposure to the deal process of a high-growth enterprise SaaS company. As part of our Deals Desk team, you will sit between all functions involved in the deal process and help guide new contracts and renewals from start of negotiation to a successful close. Starting with sales proposals, you will streamline the process to deliver consistent product and commercial terms, secure approval from leadership, facilitate deal related requests to information security, legal, finance, customer experience, operations and product to bring in commercially viable business. Additionally, you will act as a conduit for deal-level insights which will inform our long term commercial strategy.

Customer Success Representative

Amplicare
Greater NYC Area
4 days ago
+15
Our growing company is seeking highly motivated Customer Success Representatives to join our "On-Demand Success" team who can quickly absorb and retain product and industry knowledge. Successful candidates should have the ability to think on their feet in a fast-paced environment, must love a challenge, and must be able to develop a working knowledge of Amplicare's core solutions. There will be plenty of opportunities for growth in this position after at least one year of proven success in the role.

Client Success Manager

Yotpo
Greater NYC Area
4 days ago
+47
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Client Experience Associate

Policygenius
Greater NYC Area
4 days ago
+37
The Client Experience team at Policygenius prides itself on putting our customers at the center of all we do. We work with Inside Sales, Case Management, Customer Success, and Quality Assurance to provide the best insurance shopping experience ever. Our mission is to help smooth out the kinks for clients who have had a bumpy experience. We want our customers to feel at ease--as if they are talking to a friend or family member. The work we do is no walk in the park--but it is super rewarding and has an immediate tie to Policygenius’ mission. You will get to exercise problem-solving on-the-fly, out-of-the-box thinking, and versatility. Issues? We'll take care of it. Complexities? We'll solve it. Questions? We’re all over it. Intrigued? Then come and join our team!

Customer Success Associate - Property & Casualty

Platform Support Coordinator

The Trade Desk
Greater NYC Area
4 days ago
+22
We are looking to hire a Platform Support Coordinator who will work in collaboration with our Biz Teams to ensure top notch application support. We’re looking for someone who is enthusiastic about new technology, has not only the existing technical skills to be successful but also the acumen to learn even more; you’ll never run out of things to learn here. You’re a star communicator, customer focused, and love solving technical problems. There is plenty of room for advancement in this role within the department or otherwise within our company.

Client Success Manager

Gympass
Greater NYC Area
5 days ago
+41
The Client Success Manager will be responsible for managing the long term relationships with our clients in the United States. The ideal candidate is tech savvy, obsessed with process improvement, can balance multiple priorities and clients, and has a nose for value, building client strategies based off of data insights. This person will play a pivotal role in our United States growth, and will be eager to work cross-functionally with sales, product, finance, recruiting, operations and marketing, in a fast-paced organization that will allow you to thrive and grow.

Customer Operations, Support Specialist (SF, NYC)

Pinterest
Greater NYC Area
5 days ago
We consider businesses our customers on Pinterest, as they play a big role in providing the content that helps people discover and save the things they love. We’re looking for a motivated self-starter to join our Customer Operations team and help our global partners, big and small, get discovered by millions of people looking for things to plan, buy and do. You’ll work directly with our customers to answer questions, solve problems, and you’ll take the insights you gain to our product and engineering teams to help make Pinterest even better. The work you'll do will drive a better user experience for our customers and ensure that Customer Operations is connected to the direction of our growing product. 

Asset Protection Lead

Rent the Runway
Greater NYC Area
5 days ago
+45
The Asset Protection/Security Team Lead serves as a designated asset protection & security representative of assigned dream fulfillment center (DFC), coordinating and implementing all areas of the Rent the Runway’s (RTR) Asset Protection Programs as directed by the Director of AP & Inventory Control. You will influence behavior and inspire commitment on the part of all associates in complying with RTR’s standards and maintaining a safe & secure work environment. This will include conducting training and coaching associates on observed work habits in support of this effort. The role is required to maintain accurate daily, weekly and monthly metrics to report to onsite management teams and corporate based reporting processes. You will support management’s efforts to ensure compliance with all company security expectations, protection of equipment, assets, and people. You will conduct risk assessments in the facility, and recommend appropriate risk mitigation measures to Management. 

Team Lead, Operations

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,466
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,865
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,372
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

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