Entry Level NYC Startup and Tech Jobs

Entry Level NYC Startup and Tech Jobs

14

Customer Service Coordinator

Meero
Greater NYC Area
3 days ago
+16
• Handle incoming queries on all channels : phone, chat, mail. • Proactively solve our clients’ and partners’ issues. • Synthesize client feedback for all teams within Meero. • Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. • Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. • Ability to understand business process for the purpose of contributing to SOP’s. • Identify skills deficiencies and training needs. • Provide management with feedbacks and proposition on improvements.

Client Support Associate

VTS
Greater NYC Area
5 days ago
+15
We are looking for a strong candidate to join our team to be the customer’s advocate on our growing Commercial Real Estate SaaS platform as a Customer Operations Advisor. We take a hands-on, proactive approach to customer service at VTS and this role is central to carrying out that mission. You will be interacting with our users from all levels of the industry, ranging from administrative users to top asset managers at some of the largest Commercial Real Estate firms in the world. The ideal candidate for this role has a passion for technology and the drive to work in a startup environment. The candidate should possess strong interpersonal skills with an emphasis on teamwork, ownership, initiative, and integrity. Must have high energy and enjoy working in a fast-paced environment, with the flexibility to take on competing priorities.

Client Success Manager

CompStak
Greater NYC Area
6 days ago
+33
Proactively manage the success of a roster of assigned CompStak customers to deliver consistent value across the entire customer lifecycle. Manage the onboarding of new customers; gain insight into customer goals and expectations and work to provide value in a timely fashion. Coordinate and deliver basic and advanced training, while advising customers on best practices. Resolve customer issues, alone and through collaboration with other CompStak teams; approach all situations with curiosity and creativity. Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews. Perform data-driven reviews and analysis on customer usage and needs to prioritize opportunity and risk; consistently renew and expand customer contracts, meeting and exceeding personal and team goals. Drive customer advocacy in the form of references, referrals, and case studies. Actively participate in the evolution of CompStak; insist on excellence in our own Client Success initiatives. Contribute towards the development of a strong team environment by upholding high work standards. Go the extra mile to ensure our customers are successful!

Key Account Manager

Rhino
Greater NYC Area
6 days ago
+27
Rhino is charging into the real estate space to unlock over $190 billion in cash security deposits. We are building products, like our affordable insurance policy, to put money back in renters' pockets. As a Key Account Manager at Rhino, you’ll join a renowned team that is transforming the future of renting.  You will play a key role in growing Rhino’s relationships with our most important partners and helping develop our engagement strategies. 

Client Support Coordinator

Updater
Greater NYC Area
1 week ago
+18
As our Client Support Coordinator, you’ll be on the frontline to provide support for our clients and internal team members. A typical day will include troubleshooting product issues, responding to user inquiries via phone and email, and assisting with various tasks to support our clients. This is a newly created role here at Updater - as the first person in this role, you will be part of helping to define the processes and build out the tools to help us support and respond to our clients. You will be exposed to all things Client Success at an incredible NYC start-up, which will open doors for your career at Updater and more broadly, New York technology companies. 

Community Operations

Nooklyn.com
Greater NYC Area
1 week ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Associate Director of Real Estate

Common
Greater NYC Area
1 week ago
+35
We are looking for a Real Estate Analyst or Associate Director (dependent on experience), reporting to our CEO who will source and underwrite potential properties for Kin. A large part of this role will include new business development, including building relationships and selling to potential real estate partners. 

Space Operations Manager

Knotel
Greater NYC Area
1 week ago
+18
Oversee the operation of one or more Knotel buildings. Manage vendor activities ensuring that our spaces are clean and well stocked. Troubleshoot small and large building or customer issues, coordinating across teams to find creative solutions. Execute with speed and quality. Act as a frontline support to our Members who call Knotel home. Develop close relationships with our Members to provide context and intel, and collaborate across the company to develop strategies to improve loyalty. Surface opportunities and provide innovative ideas to improve our product offering.

Senior IT Analyst

VTS
Greater NYC Area
1 week ago
+15
We are looking for an IT Analyst to provide world-class support to our fast-growing team in New York. Your customer is every employee at VTS, and you are willing to go above and beyond for them. Day-to-day will be supporting the users, troubleshooting issues and working on projects assigned by management. Collaboration and customer service are key as we support the entire organization.

Customer Success Manager

Common
Greater NYC Area
1 week ago
+35
Common is seeking a Customer Success Manager to support our growing community of members. As a key member of Common’s Customer Success & Experience team, you will manage the relationship between Common and the members in your portfolio of homes. You will serve as the face of Common to your members, ensuring that their experience living with us is a great one.

Client Success Coordinator

Updater
Greater NYC Area
1 week ago
+18
Lead and support new clients through our onboarding process. Create and manage internal configuration tickets to ensure a smooth onboarding process for clients. Ensure all training materials are up to date. Act as an additional point of contact for our new and existing clients. Manage the relationship for a segment of our clients. Partner with the Success Manager to evaluate data and come up with strategic recommendations for our clients. Manage incoming client tickets in Zendesk. Proactively help with specific technical issues and be able to understand the support process from the client’s point of view. Assist our Client Success team in the day-to-day operations of accounts, including maintenance, and expansion. Providing meaningful feedback and feature requests from clients to stakeholders in an effort to help improve the onboarding experience.

Office Manager

Reonomy
Greater NYC Area
2 weeks ago
+32
Reonomy leverages big data, partnerships and machine learning to connect the fragmented, disparate world of commercial real estate. By creating a single source of truth, Reonomy products empower individuals, teams and companies to share information, unlock insights and discover new opportunities. Headquartered in New York, Reonomy has raised ~$70 million from top investors, including Sapphire Ventures, Bain Capital, Softbank and Primary Ventures.

Operations Analyst

Perch
Greater NYC Area
3 weeks ago
Perch is looking for an Operations Analyst to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.  This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Customer Service Coordinator

Meero
Greater NYC Area
1 month ago
+16
WHO WE ARE At Meero we help photographers reclaim their creative spark! By developing income streams and tools to simplify invoicing, post-production work, and photo delivery, Meero streamlines a photographer’s commercial work, enabling them to shift their focus back to their art. Meero originated in Paris, the first in its vertical. Now we have offices in NYC, Tokyo, Bangalore, Singapore and continue expanding! We recently closed our Series C

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
HR Tech, Payments

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