Operations Jobs in Greater NYC Area | Built In NYC

Operations Jobs in Greater NYC Area

86

Senior Community Specialist

Meetup
Greater NYC Area
7 hours ago
+44
Meetup’s Customer Support team is a group of community, product, and communication experts serving hundreds of thousands of Meetup organizers, members, and groups all around the world. Meetup is the platform for finding and connecting with people in real life and our Customer Support Specialists are the advocates who transform our member feedback into reality. Together, our team is charged with anticipating users questions before they arise and answering the questions that do arise simply, accurately, and confidently. We focus on every angle of the member experience including providing support for new organizers, discovering and flagging potential bugs, sharing group and event organizing tips, and explaining and enforcing our terms of service fairly. As a Senior Community Support Specialist you’ll help us keep in touch with our members by email and over social media and provide them with the support they need to get offline and back out to real-life events. 

Customer Experience Associate

Managed by Q
Greater NYC Area
14 hours ago
+10
Provide support for our customers and partners for general requests day-to-day issues.  Manage the fulfillment process for orders, including client and partner follow ups  Proactively contact a subset of clients to educate them on the product, Q's service offerings, and identify opportunities for growth.  Collaborate with internal teams to keep the Q's operations running smoothly. 

Technical Support Specialist, NYC

Kustomer
Greater NYC Area
17 hours ago
+19
Our Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. As the Technical Support Specialist, you will serve as the bridge between Kustomer and the amazing people who use our product.

IT Audit Analyst

Yext
Greater NYC Area
17 hours ago
We are looking for a highly-motivated experienced IT Audit Analyst to join us in Yext’s Internal Audit department based in our NY headquarters.This position reports to Yext’s Head of Internal Audit and will support the team in the execution of our IT audit program for SOX, SOC2 and other risk management activities. Yext’s IT Audit and Compliance team seeks to build leading audit practises that improves efficiency and enhances the audit and risk management experience for our stakeholders.

UPWARD | Yext Rotational Program

Junior NetSuite Developer

Peloton
Greater NYC Area
20 hours ago
+27
This NetSuite developer will work with the various business areas such as the Finance team, the procurement and logistics team etc to provide necessary support and customizations for their operations. This role is intended to be primarily focussed on the Accounting team to help resolve their issues in a timely manner. Having a good knowledge of the Financial Accounting module in addition to the technical customizations will be very important.

Service Design Technical Support Analyst

Integrations Developer- Dell Boomi

Senior IT Analyst

VTS
Greater NYC Area
20 hours ago
+15
We are looking for an IT Analyst to provide world-class support to our fast-growing team in New York. Your customer is every employee at VTS, and you are willing to go above and beyond for them. Day-to-day will be supporting the users, troubleshooting issues and working on projects assigned by management. Collaboration and customer service are key as we support the entire organization.

Space Operations Manager

Knotel
Greater NYC Area
1 day ago
+18
Oversee the operation of one or more Knotel buildings. Manage vendor activities ensuring that our spaces are clean and well stocked. Troubleshoot small and large building or customer issues, coordinating across teams to find creative solutions. Execute with speed and quality. Act as a frontline support to our Members who call Knotel home. Develop close relationships with our Members to provide context and intel, and collaborate across the company to develop strategies to improve loyalty. Surface opportunities and provide innovative ideas to improve our product offering.

Customer Support Associate

Transfix
Greater NYC Area
1 day ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
1 day ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Operations Analyst

Perch
Greater NYC Area
1 day ago
Perch is looking for an Operations Analyst to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.  This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Customer Success Associate

Ellevate Network
Greater NYC Area
1 day ago
+12
Are you looking to use your skills for good? Ellevate Network is the leading community for professional women committed to helping each other succeed. This is a rare opportunity to gain broad experience at a tight-knit growing company that's passionate about social change.   We are looking for a full-time Customer Success Associate to join our New York City team. We strongly value diverse perspectives and care deeply about building a positive

Cloud Support Engineer

Sulzer US, LLC
Greater NYC Area
1 day ago
+26
We are looking for a Cloud Support Engineer with a minimum of 2 years of experience as a Systems Administrator working with Linux, Unix or Windows. Proficiency in DNS, TCP/IP, SSL, DHCP and Load Balancing. Experience programming/scripting with Java, Perl, Ruby, C#, and/or PHP, a plus. Will demonstrate the ability to work independently, and apply critical thinking and sound judgment. AWS certified Solutions Architect, SysOps Administrator or DevOps Engineer is a plus.

Technical Customer Support Engineer

OwnBackup
Greater NYC Area
1 day ago
Responsible for providing product support to OwnBackup Clients. Assist customers with basic troubleshooting and answer questions within the defined support SLA. Identifying root causes, proposing test cases and proposing solutions to fix the problem. Providing timely information to customer facing teams to improve overall customer satisfaction. Mentoring internal support teams on technical issues and best practices. Building relationships with other teams across Customer Service, Development as a technical expert. Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e. logging, monitoring and alerting). Drive complex, high-profile, customer technical escalations. Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

Customer Support Representative

Riskified
Greater NYC Area
1 day ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Launch Manager

Pared
Greater NYC Area
2 days ago
+12
About Pared Maintaining a fully-staffed restaurant, every day, is nearly impossible. Trying to do so creates havoc for management and compromises the quality of service for patrons. We’re solving these massively painful problems through our platform. If you're interested in solving a major problem impacting an $800B industry and benefitting both sides of the market, we’d love to meet you! Our team blends expertise from some of the top

Patient Success Admin

Quartet Health
Greater NYC Area
2 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Customer Onboarding Manager

Talkwalker
Greater NYC Area
2 days ago
+18
As part of the Customer Success Team, we believe that closing the deal is just the beginning. Our mission is to become an extension our customer’s team and ensure that every customer recognizes the ROI of the platform. The CSM's main responsibilities include ensuring high client retention and increasing revenue through upsell and cross-sell. This is accomplished by understanding the client's industry and business needs and helping them use the Talkwalker software to execute on their evolving business strategies.

Building Administrator (Part-Time)

Common
Greater NYC Area
2 days ago
+35
In this role, warmth, positivity and interpersonal skills are key. The Building Administrator will work with our central Member Support team as well as the building’s Property Service team to ensure everything is running smoothly. This is a part-time, shift-based role (20 hours per week) with possible evening and weekend shifts.

Partner Account Manager

Aircall
Greater NYC Area
3 days ago
+21
Aircall is looking for an outstanding Partner Account Manager to develop and nurture the relationship with a portfolio of Strategic Partners. As their single point of contact, the PAM will own the entire partner engagement lifecycle from solution definition/build to go-to-market and on-going alliance management. The objective is to grow revenue from the partnership via business referrals, co-marketing actions and co-selling initiatives. Candidat

Overnight Communications Analyst

Citizen
Greater NYC Area
3 days ago
+23
Citizen is hiring. We invite you to apply to join our Safety Operations Center. About Citizen Citizen’s mission is to protect the world by building a global safety network of people protecting each other. The network is powered by technology that generates instant alerts about crime and other emergencies - as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,229
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $71,564
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,378
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,194
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $127,159
Min: $55K
Max: $200K
Director of Customer Success $136,560
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy

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