Operations Jobs in Greater NYC Area | Built In NYC

Operations Jobs in Greater NYC Area

82

Client and Technical Services Analyst

Welocalize
Greater NYC Area
1 hour ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

IT Support Specialist

Cedar
Greater NYC Area
8 hours ago
Cedar is growing quickly! The IT Support Specialist will play an important role in helping to onboard and support employees. You’ll work in a fast paced-startup and partner with the People Ops, DevOps, and Security teams to deliver a best in class IT environment for the Cedar workforce. We believe in automation, in doing the right thing by default, in making our users as productive as possible while taking security seriously and implementing smart controls. To support those goals, we strive to only hire the best and we expect that our IT Support Specialists will be motivated to gain experience in DevOps or TechOps skills and work towards becoming an Engineer in one of the disciplines.

Experienced Associate Program

AlphaSights
Greater NYC Area
9 hours ago
+36
As an Experienced Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Mandarin-Speaking Associate

AlphaSights
Greater NYC Area
9 hours ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Application Support Engineer

AlphaSights
Greater NYC Area
9 hours ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (TechOps) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Associate Program

AlphaSights
Greater NYC Area
9 hours ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Associate Program- January 2020 (New York)

AlphaSights
Greater NYC Area
9 hours ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

UPWARD | Yext Rotational Program

Yext
Greater NYC Area
21 hours ago
UPWARD is a unique opportunity for individuals looking to join one of the fastest growing tech companies in NYC. Yext’s mission is perfect information everywhere, and the mission of UPWARD is to develop future leaders by empowering, mentoring, and enabling them to innovate and learn across a variety of teams, products, and focus areas. Yext is looking for exceptional candidates to join our founding rotational program. The 18-month accelerated program is designed to jumpstart your career in technology. The program provides participants with a foundational understanding of Yext technology and business knowledge through rotations within departments like operations, revenue, strategy, and marketing. We are building a world-class team pioneering the brand-new category of DKM. As we work to hit aggressive goals, this program will play a key part in the continued growth and success of Yext.

Associate Client Success Manager, Partner

Associate Client Success Manager, Enterprise

Associate Client Support Specialist

Client Onboarding Manager

Bluecore
Greater NYC Area
21 hours ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Customer Support Associate

Flatiron Health
Greater NYC Area
21 hours ago
+37
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management.

Partner Solutions Associate/Manager, Life Sciences

Clinical Product Support Specialist, Associate (PharmD, RN, NP, PA - Remote or NYC)

Client Success Manager

Yotpo
Greater NYC Area
21 hours ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Operations Analyst

Perch
Greater NYC Area
1 day ago
Perch is looking for an Operations Analyst to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.  This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Customer Support Associate I

Gemini
Greater NYC Area
1 day ago
+29
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Customer Experience Associate

Splendid Spoon
Greater NYC Area
1 day ago
+18
Description: Splendid Spoon is looking for a Customer Experience Associate to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader

Customer Experience Agent (Part/Full-Time)

Redesign Health
Greater NYC Area
2 days ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

IT Service Ops Engineer

Knotel
Greater NYC Area
2 days ago
+18
As a member of the Knotel IT Service Delivery team, the IT Service Operations Engineer is responsible for providing operational support for Knotel members and IT expertise to the IT Service Delivery Team. Primary responsibilities include ensuring availability of members’ core infrastructure, and to troubleshoot and solve advanced IT issues. Other areas of responsibility include the execution and oversight of IT projects and delivery of IT services to prospective members. This is a client-facing role and requires strong problem-solving and customer service skills, resourcefulness and the ability to communicate effectively.

Space Operations Manager

Sourcing Associate

Client Relations Associate

Grubhub
Greater NYC Area
2 days ago
+30
The Client Relations team is all about building relationships with clients as well as colleagues. An ideal candidate will work well within the team dynamic but will still be able to work independently and be proactive when solving client issues. As a Client Relations Associate, you must have the ability to troubleshoot issues quickly while maintaining accuracy and a sense of calm with clients. Problem-solving skills are a necessity for solving mysterious site issues and deciphering what clients actually need. The Client Relations associate reports to the Client Relations Manager and Client Relations Team Lead.

Facilities Specialist

Revenue Operations Analyst

Justworks
Greater NYC Area
2 days ago
+37
Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Benefits/401(k) Coordinator

Customer Onboarding Manager

Vendor Relations Coordinator

Rent the Runway
Greater NYC Area
2 days ago
+38
The Vendor Relations Coordinator will provide support to the Fashion team, with a particular emphasis on managing the vendor experience. This position has a specific focus on improving communication and processes internally as well with external contacts to ensure an effective vendor experience. You will provide cross functional support between the warehouse and our Planning, Buying, Accounts Payable, and Site Merchandising teams focusing on order confirmations, receipts, discrepancies, inventory and returns.

Team Lead, Operations

Customer Experience Associate II

Membership Experience Associate

Manager, Inventory Innovation

Load 1 more jobs5 jobs at Rent the Runway

Customer Operations Coordinator

SEVENROOMS
Greater NYC Area
3 days ago
+24
We are looking for a passionate Customer Operations Coordinator who will help our clients in all post-sales operational efforts. This includes: initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. Your main role is to provide support for our clients throughout the onboarding process to ensure their immediate and long-term success.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,379
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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