Mid Level Operations Jobs in NYC

85

Customer Support Specialist

EquityZen
Greater NYC Area
2 days ago
+33
EquityZen is an early-mid stage financial technology company, backed by leading venture and private equity investors. We're looking for a Customer Support Specialist to join our growing team as we redefine private markets. This person will be responsible for resolving all incoming customer issues, summarizing user pain points for the product team, and designing processes to scale our support function as we continue to grow. If your passionate about improving user experience and want to help us improve on our platform, let’s chat!

IT Manager

theSkimm
Greater NYC Area
2 days ago
+27
Skimm HQ is growing quickly and we’re looking for someone to join us as our first in-house IT Manager. You will have the opportunity to build our IT foundation and enhance our practices. You’ll manage all of our internal systems and technologies, as well as provide day-to-day IT support to help the company work more efficiently and securely. Reporting to our Director of Engineering and working alongside our Engineering team, you will also have the opportunity to learn about software operations and infrastructure. 

Enterprise Security Engineer, IT

WeWork Technology
Greater NYC Area
2 days ago
+40
The Ie Security Engineer will be responsible for securing and hardening The We Company’s infrastructure including but not limited to systems, networks, endpoints, SaaS integrations, and IoT devices. The engineer will work closely with We’s Corporate and Building Technology, Product, and Engineering teams to ensure the security of our infrastructure. The ideal candidate with be tenacious, vendor agnostic and familiar with large internal networks and systems. You will participate in security reviews of our infrastructure, help with research, and test new technologies.

Manager, Logistics

Rent the Runway
Greater NYC Area
2 days ago
+38
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Claims Team Lead

Store Operations Manager

Customer Experience Associate II - Weekends Only

Network Engineer

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Manager, Real Estate Transactions

Knotel
Greater NYC Area
2 days ago
+18
Reporting to the Director of Real Estate, the Manager, Real Estate Transactions will play a critical role in expanding Knotel’s property portfolio. S/he has deep knowledge of institutional players in New York City’s commercial real estate market and will help build partnerships that fuel Knotel’s growth. Our team embraces curiosity, integrity, and tenacious problem-solving, and the Manager, Real Estate Transactions will contribute to this culture

Chief of Staff

Senior Manager, IT Audit

Yext
Greater NYC Area
2 days ago
The Senior Manager, IT Audit is responsible for developing, managing, tracking, and reporting on Yext’s IT audit program. Reporting directly to the head of Internal Audit and working closely with the IT Risk and compliance team, they conduct ongoing assessments of technology related risks and manage the execution of related assurance programs, including the Company’s SOX compliance program. They manage the team of co-sourced resources on the execution of the audit program and work closely with external auditors to address information requests, track issues, and negotiate remediation strategies in connection with SOX compliance, and annual financial and compliance audits.

Network Engineer

Network Engineer

Peloton
Greater NYC Area
2 days ago
+27
As a Network Engineer at Peloton, you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use at Peloton and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end; including identify areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

Senior Integrations Developer- Dell Boomi

Manager, Reverse Logistics (Repair and Refurb)

Accessories Merchandiser

NetSuite Functional Specialist

IT Business Analyst - Finance

IT Support Engineer

Senior NetSuite Developer

Client Platform Engineer

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Senior Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Facilities Manager

Hinge
Greater NYC Area
3 days ago
+29
Hinge is looking for a Facilities Manager to join the team. As the newest addition to the Ops team, you will manage the operational effectiveness and efficiency of the most beautiful office in NYC. The Facilities Manager will ensure the consistent cleanliness, functionality, and security of our office. You will be responsible for the maintenance and improvement of our infrastructure and equipment, serve as the point of contact for all outside vendors and contractors, and facilitate our office expansion as we scale.

IT Specialist

Policygenius
Greater NYC Area
3 days ago
+18
Policygenius is looking for a self-driven, adaptable, and quick-witted IT Specialist to join our Technical Operations function! We want someone who can support our growing team by working directly with our of 200+ employees (and counting!) across multiple teams here in NYC. The ideal candidate is someone who is excited about creating a seamless employee experience while delivering exceptional technical support.

Executive Assistant

YieldStreet
Greater NYC Area
4 days ago
+32
YieldStreet is looking for a hard-working, ambitious and meticulously organized Executive Assistant to support our CEO and the President. In this role, you will partner with the CEO and President, acting as their right arm to ensure their day-to day-operations, schedules and communications function seamlessly. The ideal candidate will be able to remain calm and composed while managing the ever-changing schedules of 2 executives at a scaling startup.

Executive Assistant

YieldStreet
Greater NYC Area
4 days ago
+32
YieldStreet is looking for a hard-working, ambitious and meticulously organized Executive Assistant to support our CEO and President. In this role you will partner with the CEO and President, acting as their right arm to ensure their day-to day-operations, schedules and communications function seamlessly. The ideal candidate will be able to remain calm and composed while managing the ever-changing schedules of 2 executives at a scaling startup.

Fulfillment Lead

Feather
Greater NYC Area
4 days ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class operations team in New York, and is seeking a Fulfillment Lead to manage the complex operations in our last-mile fulfillment centers. You will be responsible for driving

Market Manager

VTS
Greater NYC Area
4 days ago
+35
We are hiring Video Tech Ops Engineers with at least 3 years of experience in hybrid IT & Video engineering environments. You will report to our Senior Manager of Infrastructure. You will help build and support our video environment including our video content creators with Live Broadcasts, Production, Post Production and other video-focused technology needs. We help run our internal studios where we write, direct, and produce BuzzFeed content (News, Entertainment, Branded and Live video). We are looking for thoughtful,, passionate contributors to join our growing team.

Enterprise Customer Support Manager

Augury
Greater NYC Area
4 days ago
+34
Machines Talk, We Listen. Augury is disrupting the billion-dollar Industrial Internet of Things market. The combination of vibration and ultrasonic sensors with powerful machine learning algorithms enables our technology to detect malfunctions before they occur. Our solution impacts the bottom line for industrial and commercial facility customers by reducing maintenance costs, energy consumption, and environmental impact. As the Manager of

Senior Manager, Events

theSkimm
Greater NYC Area
4 days ago
+27
The Senior Events Manager will bring theSkimm to life in a form that is on-brand for our company. As such, it is important the candidate can develop event concepts that are on-brand and in-line with our mission to help women lead smarter lives. This is a unique opportunity for someone who is interested in the challenge of building an events business and events team from scratch for a well-known and highly recognizable brand.

Customer Success Manager

Peakon
Greater NYC Area
4 days ago
+28
At some companies you can feel the momentum building. People are engaged, they're approaching their work with energy, enthusiasm and resilience. Being part of the organizations becomes part of your own identity. At others, it feels impossible to get everyone pulling in the same direction. People lose sight of the company's purpose, they start looking out only for themselves – or elsewhere for new opportunities. We started Peakon to help companies

Customer Experience Associate

Atoms
5 days ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Customer Support Associate II

Gemini
Greater NYC Area
5 days ago
+29
Our Customer Support team is a group of highly talented and dynamic contributors. Each individual ensures that our customers have the best experience possible when they need help, have a question, or provide feedback. The team efficiently manages all inbound service requests and communications with customers during the onboarding process, and are increasingly contributing to outbound communications. While their main focus is retail customers, they are progressively interacting with institutional customers. During periods of low-service volume, the team also eagerly takes on support-centric projects. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,878
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,529
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $181,160
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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